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Norfolk Stairlifts Reviews

4.9 Rating 311 Reviews
99 %
of reviewers recommend Norfolk Stairlifts
4.9
Based on 311 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Norfolk Stairlifts Reviews
Norfolk Stairlifts 5 star review on 24th December 2024
Sam Williamson Re Mrs Wood
Norfolk Stairlifts 5 star review on 29th August 2024
Mrs Phillips
Norfolk Stairlifts 5 star review on 24th May 2024
Mr & Mrs Gorman
Norfolk Stairlifts 5 star review on 24th May 2024
Mr & Mrs Gorman
Norfolk Stairlifts 5 star review on 6th February 2024
Mr & Mrs Amos
Norfolk Stairlifts 5 star review on 11th September 2023
Mr & Mrs R
Norfolk Stairlifts 5 star review on 9th December 2020
Mrs Watson
Anonymous
Anonymous  // 01/01/2019
Fabulous service from start to finish and excellent after sales service. We were instantly at ease with the sales representative. The stairlift has been a godsend and anyone who is contemplating getting one should contact Norfolk Stairlifts. Small friendly company with a personal service
Helpful Report
Posted 1 year ago
We are very happy with our Stairlift. It is making life much easier. Unfortunately our landing windowsill was altered as Richard suggested. However it did not need to be damaged as the stairlift does not go anywhere near it. Maybe Richard expected the lift to go further up
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Posted 1 year ago
We visited Norfolk with my parents, Mr & Mrs Ratty, as they were keen to see different stair lifts in action. Wanted to try them before investing in a stairlift. We found other companies didn't have a local showroom and sent Salesmen to sign them up without them seeing or trying one. We were delighted with the service from 1st visit to installation and aftercare calls. Thankyou Norfolk Stairlifts!
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Posted 1 year ago
Excellent service beginning to end.
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Posted 1 year ago
Prompt and efficient service
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Posted 1 year ago
Absolutely Excellent service from start to finish, staff were efficient, helpful and very friendly. Barry the engineer who arrived very punctual and has done a Brilliant job in a short period of time.. Difficult task due to narrow staircase but he achieved a satisfactory job. Thanks to you All
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Posted 1 year ago
This morning as arranged, Ronnie came to fit our stairlift. He was very friendly, professional and efficient He worked tidily and quickly, hoovering up as required after drilling a hole through the wall. He demonstrated the stairlift comprehensively and made sure my partner was able to operate it easily. Nothing was too much trouble. With employees like Ronnie and the very competitive price we have been charged for the rental on this appliance, I would have no hesitation in recommending Norfolk Stairlifts to any future customers
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Posted 1 year ago
Very professional service and fitted extremely quickly. Very pleased with the product.
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Posted 1 year ago
Stairlift. Installed in 3 hours . Very pleased with the result ;very cleanly done and stairlift works very well. I made a good choice
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Posted 1 year ago
Very efficient service -- the stairlift quickly and smoothly installed. I am very pleased with its function.
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Posted 1 year ago
Excellent product and everyone included thank you
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Posted 1 year ago
Can't fault the professional service supplied by this company. Choice of products (to buy or rent). Supplied/fitted within 2 weeks from first point of contact.
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Posted 1 year ago
It was all left to my wife to deal with as I was in hospital, and Barry who came to install the lift was very pleasant and helpful on the instructions and demonstration to how to work the stair lift. I am satisfied to his workmanship and how neat he was with hiding the cables. First class job thank you, and highly recommend your company as to no high pressure sales at anytime.
Helpful Report
Posted 1 year ago
We needed a stairlift fairly quickly after my husband had a fall on the stairs. Norfolk stairlifts answered my query quickly and arranged to visit us. Richard explained the options to us clearly and gave us a provisional date for installation just one week later. Kieran did the installation and worked quietly and tidily. He explained how to operate it and my husband was able to try it out. All very efficient and straightforward. Thank you
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Posted 1 year ago
Good service good price and friendly and well presented people both installers and sellers
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Posted 1 year ago
Excellent advice and service. The stairlift has opened up access to the whole house again!
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Posted 1 year ago
We needed a stair lift for my dad after moving into a new property. Norfolk Stairlifts were able to come and give us full details and a quote promptly. They explained everything clearly and were able to fit the stairlift very quickly. Everyone we dealt with was very helpful and friendly and I wouldn't hesitate to recommend them.
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Posted 1 year ago
I’m happy with mine, a difficult staircase but a very unique lift,
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Posted 1 year ago
Wonderful job, nice people, quick delivery and fit. Pauline and Mike Lloyd Barry fitted our lift many thanks
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Posted 1 year ago
We are very satisfied with the installation and working of the stair lift.
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Posted 1 year ago
Norfolk Stairlifts is rated 4.9 based on 311 reviews