Norfolk Stairlifts Reviews

Name: Norfolk Stairlifts
Address: Unit 2 Ironside Way, Hingham, Norfolk
Rating: 4.94

4.9 Rating 311 Reviews

99 %

of reviewers recommend Norfolk Stairlifts

Company Reviews

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Norfolk Stairlifts 5 star review on 24th December 2024

Sam Williamson Re Mrs Wood

Norfolk Stairlifts 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

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“Thank you for your speedy surveying and then fitting of the stairlift. A very professional and friendly service from start to finish.”

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Posted 11 months ago

“I was was very happy with your service. You and your fitters were very helpful and polite.”

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Posted 11 months ago

“I am very pleased with my new stairlift and now feel very confident to go up and down stairs alone. Richard was excellent on the assessment visit and Barry was equally excellent on installation day. I would highly recommend Norfolk Stairlifts to anyone.”

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Posted 11 months ago

“Five is not enough. Couldn't have been better.”

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Posted 1 year ago

“Very quick service,my son phoned your office on the Friday.He spoke to Richard who arranged to visit and measure up the following Tuesday.Sam came and fitted and explained the workings in the Thursday.brilliant service from start to finish,I would highly recommend your company to anyone.Many thanks Pam.”

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Posted 1 year ago

“I am very pleased with my stairlift, now I am used to the flying sensation. Excellent service and pleasant personnel. Cat not frightened of lift, so can still come up to bed if she chooses. All local friends have been in to inspect it and I have given the contact details to a local lady who has problems with her stairs.”

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Posted 1 year ago

“We're very pleased indeed with our stairlift. Sam Scott was our first introduction to Norfolk Stairlifts at Hingham and made a very good impression on us. He then surveyed our property and a couple of weeks later made the actual fitting. We couldn't be more impressed and pleased by his work.”

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Posted 1 year ago

“Very professional in all aspects of planning, supplying and fitting. Thank you.”

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Posted 1 year ago

“The chairlift is performing very well. We haven't had any faults. It's quite and comfortable. Most important it's relieved our anxiety when going downstairs.”

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Posted 1 year ago

“Myself and family are very pleased with the stair lift. It is a tremendous help. It was fitted swiftly by an excellent young man who went through buttons on how to work it. I have made phone calls and all have been answered by very nice lady. So, in all so please with everything.”

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Posted 1 year ago

“The whole process was carried out with professionalism , friendliness and honesty. We were treated with respect, were advised of all options and the whole thing from initial order to installation was carried out in 2 days. We cannot recommend them enough.”

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Posted 1 year ago

“Early days so far so good”

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Posted 1 year ago

“I Contacted Norfolk Stairlifts on the 5th December and spoke to Richard who was very helpful indeed. He came out to the house the next day to do a site survey and suggested which equipment would work best for my mother. The installation date was the following week. The engineer Barry was fantastic !! After he finished he went thru everything with us on operating the lift and who to contact in the event of any issues. Highly recommend Norfolk Stairlifts for their excellent service from start to finish.”

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Posted 1 year ago

“I cannot express how grateful I am for the installation of my rented stairlift and the speed and efficiency with which it was installed. Every member of staff, from my initial enquiry to the measuring and fitting of the stairlift was efficient, friendly, well informed and professional. The whole process took only a week and has transformed my life at the moment. I live in an old listed building with lots of steps and no downstairs cloakroom or shower. I have suddenly gone from being fully mobile to walking on crutches prior to having a hip replacement so the stairlift has made life much more manageable I did not know that it was possible to hire a stairlift so this is a perfect temporary solution with minimal disruption or structural work as the rail is fixed through the stair treads and no mess! I would absolutely recommend Norfolk Stairlifts for anyone considering a temporary or permanent stairlift. This family firm make it feel a very personal and positive experience. Thankyou so much, especially to Carol. Richard and Ronnie.”

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Posted 1 year ago

“From initial contact to completion we've only had a five star service from Norfolk Stairlifts. Can only recommend strongly”

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Posted 1 year ago

“We were completely satisfied with every aspect of the service we received from the initial consultation with Mr Minns to the fast and efficient installation. With our sincere thanks. Jean and John Crisp”

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Posted 1 year ago

“We are extremely pleased with our stairlift. My wife suffers from osteoarthritis so climbing stairs was proving difficult, having the starlift installed has enabled us to stay in our own home. All the staff were very helpful and friendly.”

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Posted 1 year ago

“A great company to deal with, friendly and have a good working knowledge of the stairlift and us folks that unfortunately need to use them. As you get older trusting people to give the right advice isn’t easy but I would certainly recommend Norfolk Stairlifts to anyone that needs help.”

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Posted 1 year ago

“Good prompt and effective service. Good value too!”

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Posted 1 year ago

“Thanks to Kieran of Norfolk Stairlifts, suburb job with our stairlift, great quality at a competitive price, this should make life a little easier for our disabled grandson, thankyou Paul Knock”

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Posted 1 year ago

Norfolk Stairlifts is rated 4.9 based on 311 reviews