Norfolk Stairlifts Reviews

Name: Norfolk Stairlifts
Address: Unit 2 Ironside Way, Hingham, Norfolk
Rating: 4.94

4.9 Rating 311 Reviews

99 %

of reviewers recommend Norfolk Stairlifts

Company Reviews

Metrics

4.9

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Norfolk Stairlifts 5 star review on 24th December 2024

Sam Williamson Re Mrs Wood

Norfolk Stairlifts 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

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“I would highly recommend this company. Surveyor Richard Minns was professional, efficient and friendly. After the quotation, manager Nick respected our request to hang back until a decision for purchase and installation had been made. Carol kept communications open and clear. Installation was at least a week sooner, as we had hoped, than projected even though the stairlift chosen came from the Netherlands. Installation by Richard and a technician went very smoothly and they overcame all hitches calmly and knowledgeably. We have no experience yet of aftercare service but I am sure from other reviews that it will be swift and efficient.”

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Posted 1 year ago

“Extremely helpful right from initial meeting to installation. Much cheaper and not at all pushy like some of their competitors. The stairlift is an absolute god send . .Thankyou.”

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Posted 1 year ago

“Can't fault the service and professionalism of all the staff. From first contact, visit to showroom and the installation of the stairlift. At all stages the options and the process was clearly explained and there was no sales pressure. Always happy to answer questions and repeat information as required. Thoroughly happy to recommend!”

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Posted 1 year ago

“Really pleased with my stairlift and the whole buying experience from start to finish was very enjoyable everyone was very helpful, respectful and nothing was too much trouble even the after sales service is can’t would highly recommend thank you”

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Posted 1 year ago

“Very pleased with the purchase & installation of my stair lift. Despite two breakdowns during the first ten days the service and prompt repair was excellent.”

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Posted 1 year ago

“Needed stairlift quickly after my mum came out of hospital following a hip operation. They were very friendly on the phone, came out the next day to measure up and fitted it 2 days later. The fitters were also very nice. No problems with stair lift either.”

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Posted 1 year ago

“Great service from start to finish. Richard very helpful in discussing all the various options and explaining the difference with no pressure to place an order. Delivered and installed exactly as promised. Can't fault the service. Thank you very much.”

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Posted 1 year ago

“What a service. Surveyed one week installed the next. Wonderful.”

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Posted 1 year ago

“So pleased that we chose Norfolk Stairlifts! I found them to be a highly professional company with a wonderfully caring team! Richard/Surveyor, Ronnie/Installer, Nick and the whole team in the office! Nothing is too much trouble and the confidence we have in Norfolk Stairlifts is priceless! This is a genuine review from a very happy and relieved customer! Thank you!”

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Posted 1 year ago

“Brilliant service from initial contact through to installation. No hard sell just left us a quote and said give us a ring if you want to go ahead. Installed quicker than the quoted timescale too.”

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Posted 1 year ago

“Unfortunately we needed a stairlift very quickly. I contacted Norfolk Stairlifts and could not believe how helpful they were. From my initial telephone conversation with them, they were completely professional and understanding. The surveyor came gave us two choices, no heavy sales he told us to think about it and get back to him when we was ready. They was able to fit the stairlift within a week.excellent installation and demonstrated it before they left. No mess at all I couldn’t recommend them enough Brilliant team”

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Posted 1 year ago

“Excellent job done”

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Posted 1 year ago

“Would highly recommend.”

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Posted 1 year ago

“A really good team effort. Thankyou.”

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Posted 1 year ago

“We are very pleased with the new stairlift. It works very well and has made life much easier. The installation was quick and efficient - the fitters were very professional. They left no mess and would recommend Norfolk Stairlifts to anyone who needs a stairlift.”

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Posted 1 year ago

“Very impressed with the way the order and installation of stairlift was dealt with. Many thanks for your help.”

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Posted 1 year ago

“I am more than satisfied with Norfolk Stairlifts, from onset to completion everyone has been helpful and competent. I would highly recommend this company , welldone”

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Posted 1 year ago

“I couldn’t be more happier with the service from Norfolk Stairlifts. Absolutely first class. From the beginning to the end, nothing was too much trouble. Carol, Richard, and Barry, fantastic service.Thank you very much, a pleasure to deal with.Pity all companies aren’t the same Kind Regards, JD.”

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Posted 1 year ago

“Customer support was first class, with Norfolk Stairlifts liaising with Otolift to provide the optimum installation to suit my requirements. The delivery time was good considering the adjustments to be made and the installation was similar quality. Overall I am very happy with my experiance”

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Posted 1 year ago

“The stair lift has made getting up and down stairs so easy. I wish it could take me round the house!!!”

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Posted 1 year ago

Norfolk Stairlifts is rated 4.9 based on 311 reviews