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NordicTrack UK Reviews

4.5 Rating 3,504 Reviews
89 %
of reviewers recommend NordicTrack UK
4.5
Based on 3,504 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Email, Telephone
Read NordicTrack UK Reviews
Visit Website

Phone:

01924 964150

Email:

sales@nordictrack.co.uk

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Helpful Report
Posted 1 month ago
couldnt pay on bank account or credit card
Helpful Report
Posted 2 months ago
The financing option just led to nowhere! Didn't work despite trying over multiple weeks
Helpful Report
Posted 5 months ago
Slightly tricky process but the biggest issue is that at no point does it give a delivery estimate. I'm considering cancelling the order simply because there is no information on when it will be delivered: this week, next week, next year, next century? Who knows?
Helpful Report
Posted 6 months ago
Added a discount code, but kept disappearing at the payment stage. Contacted NordicTrack who said they couldn't help with the discount
Helpful Report
Posted 8 months ago
Too many emails. Unclear pricing and difficult to identify that communications are genuine. iFit seem to forget how far and quickly scam emails are spreading. Increase your security.
Helpful Report
Posted 1 year ago
Ghh
Helpful Report
Posted 1 year ago
Need to be able to speak to someone
Helpful Report
Posted 1 year ago
The nordic track website wasn't working correctly so couldn't add the item to my cart in the first place. When placing the order, there is no indication of expected delivery date. Then takes you to the ifit page to register but looks very disjointed.
Helpful Report
Posted 1 year ago
Hi it's ok
Helpful Report
Posted 2 years ago
Well the UK website for NordicTrack is rather poor, took me two days to purchase off their website. Their payment system flagged across two of my credit cards, causing me to continually ask for the site to be unblocked to allow payment. No information from NordicTrack, they didn't answer their phone or their webchat service. If the product itself wasn't highly rated, I would have bought something else. Not a good buying experience in 2023, when the vast majority of online sites are way easier to navigate and complete
Helpful Report
Posted 2 years ago
No Amex payment open and Apple Pay option !
Helpful Report
Posted 2 years ago
very difficult to go through secure network
Helpful Report
Posted 2 years ago
I called a number of times and used the online chat to speak with someone prior to ordering and spent upwards of 40 minutes on hold. I received no reply from the online chat which is very disappointing. It doesn't fill me with confidence if I ever need customer support.
Helpful Report
Posted 2 years ago
RTW10 discount didn't work
Helpful Report
Posted 2 years ago
I was trying to pay in monthly instalments but could not do that
Helpful Report
Posted 3 years ago
Its has been more than ONE WEEK that the nordictrack website has been unable to resove their issue with adding product installation to a purchase. Despite severals calls to Customer Service, there is NO ETA and no mechanism for taking the installation requests manually. I do not understand how a company like this is willing to lose £200 becausethey cannot fix their site and they cannot think outisde of the box. Apalling.
Helpful Report
Posted 3 years ago
Nothing
Helpful Report
Posted 3 years ago
No estimated delivery lead time provided, kindly confirm
Helpful Report
Posted 3 years ago
should be a way to give card details over the phone and add message to order
Helpful Report
Posted 3 years ago
NordicTrack UK is rated 4.5 based on 3,504 reviews