Norango 247 Reviews

Name: Norango 247
Address: 18 Soho Square, 18 Soho Square, London
Rating: 4.90

4.9 Rating 81 Reviews

100 %

of reviewers recommend Norango 247

Company Reviews

Metrics

Info

4.9

Based on 81 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

02070999325

Location:

18 Soho Square,
18 Soho Square
London
W1D 3QS

Write Your review

Tell us how Norango 247 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Norango have provided an excellent answering service for many years. Great service, professionalism and attention to detail, all at a cost effective budget. They are an invaluable business partner.”

Helpful Report

“Norango (formerly Rocket) have partnered Craftinsure since being recommended back in 2002: the longevity of that relationship is a testament to Norango's efficiency, the quality of their employees, and the excellent service they continue to provide as reflected in the satisfaction of Craftinsure's own customers.”

Helpful Report

“Great service, fantastic support, cost effective and an investment my business couldn't do without.”

Helpful Report

“We have found Norango to be helpful in every way. From setting up the account and then checking with us that things are running smoothly. To continuing to check in to fine tune things. Every staff member we have talked to has be great.”

Helpful Report

“Norango take all our out of hours and over spill calls, as well as supporting our lone worker system for our staff deployed on remote sites. They have been supporting us for many years now and I can that they have always been professional and polite to our customers and staff, no matter what time of day or night the call comes in. An excellent service provider.”

Helpful Report

“Norango ensure all our calls are answered professionally and personally and give immediate feedback for us to be able to act upon. The company acts as a permanent helpline, and is in effect a firstline responder, filtering queries to enable us to ensure we can direct them to the right team member. This is the most efficient approach for us and our stakeholders.”

Helpful Report

“Nerango supply our out of hours service and filter calls through based on importance - suffice to say, working in recruitment, the service is invaluable and allows us to take the calls that are critical to the running of our business and that need to be dealt with out of hours.”

Helpful Report

“We have used Norango for many years now to manage our Out of Hours calls; they provide a very reliable service for us. I would recommend them to anyone looking for a call answering service.”

Helpful Report

“Norango are depanedable to take calls at times which would have been inconvenient with us. We get clear communication via etiher a telephone call or email to advise. Norango are an important paert of our team.”

Helpful Report

“I have already given a review but not quite got the hang of the stars thing ! They are five star....I have worked with Norango and used their services for several years now in the TV & Media world where I operate. I have always found them to be helpful and very efficient. They are a Call Centre I would always recommend.”

Helpful Report

“Brilliant service! Very reliable!”

Helpful Report

Hello Hayley, We are so glad you like our services and thank you for this lovely review. Kind Regards Maria Jones Director of Finance Norango Ltd

“Fantastic customer service and professionalism throughout the company.”

Helpful Report

Thank you Daniel for your great review. Here at Norango we pride ourselves on dedicated staff and the quality of our service, and are very pleased that you enjoy our service and professionalism. Regards Maria Jones Director of Finance at Norango.

“The customer service is excellent and, even when errors are (rarely) made, their response is swift and issues immediately addressed. Maria and Asa have been particularly helpful and friendly. Great team....thank you!”

Helpful Report

“Norango offer a 24 hour call handling service and have improved our conversions.”

Helpful Report

“Norango have been answering my phone calls since I started my swimming pool & Spa maintenance business over 2 years ago. I can not express enough how this service is amazing value for money but most importantly, I never miss a call from potential clients. Try it for yourself & I promise, you won’t be disappointed. Ellis Pools4u”

Helpful Report

Thank you for your lovely review, here at Norango we really enjoy taking your calls and helping your business grow.

“Norango has helped us loads: previously our operations team spent about 50% of their day fielding calls: now only the most important ones come through. We tried a few other phone answering services but we loved their flexibility in adapting to the systems we use: feeding directly into our helpdesk and CRM systems. Highly recommended!”

Helpful Report

“Norango look after our out of hours calls for us. They do a good job speaking our clients and sending messages through. Also if we need anything changing on our accounts its always dealt with promptly by Norango and changes made almost instantly.”

Helpful Report

Thank you so much, Kylie. It´s part of our commitment to quality service to be able to respond to change requests and updates in real-time, and we are delighted to be able to handle your calls and help your customers.

““Norango look after our customers expertly with professional and friendly support, and we would happily recommend their call handling services and quality approach.””

Helpful Report

(Quest Employment) -

Thank you to Jim Bluck at Quest Employment for this fantastic review!

“Put simply they are the unsung heroes of our business and many others.. If your are looking for professional support and to ensure you do not miss out on any business then do give Norango a call.”

Helpful Report

(Resiclean) -

It´s great to know that we can provide our quality service for your business; thank you so much for choosing Norango.

“As a travel company we are faced with emergency situations worldwide. Norango were able to assist urgently with our request to change our requirements and at very short notice. This enabled us to provide a bigger team for affected travellers. The whole team are always so helpful and friendly. Thanks so much Candice”

Helpful Report

(Key Travel) -

Thanks, Candice, for your warm words. We treat our client´s customers´ emergencies as if they were our own, and aim always to resolve the situation speedily and to everyone´s satisfaction.

Norango 247 is rated 4.9 based on 81 reviews