Nöa and Nani Reviews

Name: Nöa and Nani
Rating: 4.25

4.3 Rating 1,620 Reviews

83 %

of reviewers recommend Nöa and Nani

4.3

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Nöa and Nani Review Love this set of bed. My daughter wanted bunks so decided to go with this one and glad we did, the frame is solid. We have family nights in my daughters bedroom watching tv and playing often find myself falling asleep in the bottom bunk. I love that the stairs dont go on the floor so no risk of tripping. 5* from us.

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

Visit Website

Nöa and Nani 5 star review on 17th November 2024

Thomas Procter

India Martin

Nöa and Nani 4 star review on 16th November 2024

Casey Hughes

Nöa and Nani 5 star review on 15th November 2024

Benjamin Eccleston

9993

Anonymous

Anonymous // 01/01/2019

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“Noa and Nani is the worst company I have ever dealt with before. They have the worst customer service that you can imagine. Avoid at all costs. Sent a wrong and damaged item. Had to wait a month to get it resolved. The correct purchased item came damaged as well.”

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Posted 1 year ago

“My review for the media unit itself is very positive. The quality is very good for the price, it looks stylish and was easy to assemble. I’m very pleased with it. Having said that, the delivery process was shambolic. The delivery company were terrible. The first time they turned up unannounced and luckily enough I was in, but they never rang the bell so the first thing I knew was when I received a “Sorry we missed you” email with no follow-up info. I was never contacted again and unable to reschedule the delivery through their useless app. I contacted Noa & Nani through Live Chat and they said they would look into it for me. A couple of days later, although the delivery company app would still not let me reschedule, they turned up announced. This time I was here and they did ring the bell, so I was delighted, but it was all very frustrating and I had the feeling I was lucky. All in all, a great product but I would think very seriously about ordering something else as the delivery process was so painful.”

Nöa and Nani 5 star review on 3rd May 2023

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Posted 1 year ago

“Bought 3 green one is pink could you please change it for green I ordered 3 green thank you MrsDawn Marsh”

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Posted 1 year ago

“Have not yet set the bed up but came earlier than expected nice and polite delivery guy good Value too”

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Posted 1 year ago

“Awful product, none of the holes lined up so bed couldn't be built. CUSTOMER SERVICE UTTER DISGRACE ****DO NOT BUY****”

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Posted 1 year ago

“3 weeks after ordering the bunk bed, we are still waiting for half of it to arrive after it being lost in transport. We were told it would be resent out a week ago and are still waiting for it to arrive.”

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Posted 1 year ago

“The unit is lovely. However I mistakenly ordered two units as I thought the first order had not gone through as no email. I contacted customer services to explain and was told I had to return the second unit at my cost. Since then I’ve had a nightmare trying to find an affordable courier as noa&nani would not pick it up. I am disabled and the unit is heavy so it’s been difficult to return and the experience has been awful. It was a genuine mistake as there must have been a website issue but it has really made me wary of buying anything from this company due to the stress”

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Posted 1 year ago

“Only Table arrived”

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Posted 1 year ago

“We received an email to say our order has been lost in transit and still havent received any further info on when we will receive this”

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Posted 1 year ago

“Lovely unit, works well, good quality and easy to put together,really nice piece of furniture...only to be let down by there couriers, they were rude unhelpful and there inability to find address & being aggressive on the phone when they were lost.. not buy from you again because of this.”

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Posted 1 year ago

“Does anyone know what sheet and duvet size I need for this bed please”

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Posted 1 year ago

“Terrible right through from a lack of delivery information, it turning up unannounced to subsequent missing parts/ boxes. Those parts delivered were poorly painted too. Company didn’t seem to know what was going on but did check in with us so weren’t completely ignored. We now await a second delivery attempt.”

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Posted 1 year ago

“Very happy with my purchase. From ordering my product right through to delivery was a very smooth transaction.”

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Posted 1 year ago

“I am still awaiting this and the delivery is not for 50 days if I had known this i would not have bought this range as the bedroom can’t be finished off”

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Posted 1 year ago

“This took 5 hours to build. Despite using an electric screwdriver (which it didn’t say you needed, but you definitely needed), it is so wonky and I worry it’s going to collapse!”

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Posted 1 year ago

“I ordered at the end of February and it took 6 days longer than the original given delivery date to arrive. Upon opening the packaging to start putting it together 5 of the first 9 items out of the box were damaged, marked or of poor quality. I tried to find a phone number (as per the detail on the instructions) but couldn't locate one. I therefore tried the online chat. Almost 90 minutes and 2 chats later I have a new bed arriving in 4 days time and at some point the damaged bed will be collected (in the meantime it is blocking my hallway). The first person I chatted to was rude and unhelpful. She ended the chat before arranging the exchange! The second person was more helpful than the first. Apparently there is no possibility of talking to someone on the phone as almost a year after the ending of all covid restrictions, their staff are all still working remotely.”

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Posted 1 year ago

“Lots of bits missing, delivery service apauling have demanded what bits I have be collected and full refund”

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Posted 1 year ago

“I haven’t even received the item dispute multiple emails the delivery date keeps getting changed. Furious is an understatement considering the amount it costs”

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Posted 1 year ago

“16 days and I still haven’t received my item! No reply to emails either!”

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Posted 1 year ago

“Really disappointed as I only received the head and foot board in the pack. Hopefully they will send the rest soon, no customer service number to contact just emails. I wasn't even told I will receive just part of the order.”

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Posted 1 year ago

Nöa and Nani is rated 4.3 based on 1,620 reviews