Nöa and Nani Reviews

Name: Nöa and Nani
Rating: 4.25

4.3 Rating 1,620 Reviews

83 %

of reviewers recommend Nöa and Nani

4.3

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Nöa and Nani Review Love this set of bed. My daughter wanted bunks so decided to go with this one and glad we did, the frame is solid. We have family nights in my daughters bedroom watching tv and playing often find myself falling asleep in the bottom bunk. I love that the stairs dont go on the floor so no risk of tripping. 5* from us.

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

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Nöa and Nani 5 star review on 17th November 2024

Thomas Procter

India Martin

Nöa and Nani 4 star review on 16th November 2024

Casey Hughes

Nöa and Nani 5 star review on 15th November 2024

Benjamin Eccleston

9993

Anonymous

Anonymous // 01/01/2019

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“I ordered2 of these and received different ones. I’m still awaiting their reply. Not good.”

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Posted 1 year ago

“I emailed the company 3 days ago asking for a full refund as I ordered the bed believing it was an adult bed. They still haven’t replied it sent me this review to fill in! Not impressed by their customer service. If you want me to restore my faith in your company, kindly get in touch”

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Posted 1 year ago

“Lovely unit, easy to build. Delivery was quick and on time, communications were good. Definitely recommend this unit and the company.”

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Posted 1 year ago

“a very solid piece of furniture very well made exactly as described delivery was a bit hit and miss courier turned up with delivery note but no furniture, arrived next day as promised though”

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Posted 1 year ago

“I haven’t received my product”

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Posted 1 year ago

“Ordered a kids bed and this mattress separately on 20/09 due to be delivered between 27/09 - 04/10. Bed arrived swiftly (26/09), lovely little kids bed no issues with it but no sign of the mattress. Contacted customer support 04/10 and I’m still waiting for an update on the matter to be resolved as of 13/10”

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Posted 1 year ago

“Great service, communication and quality very happy”

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Posted 1 year ago

“I've not received the item?”

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Posted 1 year ago

“Great desk … easy to build and looks good. Arrived on totally wrong day (over a week early) and left outside my house in full view but luckily still there when I got home !”

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Posted 1 year ago

“It arrived, I started to build it and the wood was all rotten and wet inside. It obviously hadn’t been stored correctly. Obviously I had to stop building the bed as I worried about the quality of the rest of it. Customer service were hard to get hold of and of very little help. So I rushed to ikea to get a new bed for my children to sleep in that night. Eventually I got told they will collect the faulty bed but I had to take pictures to prove it was packaged correctly, they couldn’t collect it on a weekend so I now have to take time off work for them to come and collect the broken bed and I won’t get my money back until they receive it. No compensation offered for this inconvenience m. ABSOLUTELY AWFUL CUSTOMER SERVICE AND TERRIBLE QUALITY PRODUCT. Don’t waste your time and just go to Ikea!”

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Posted 1 year ago

“Product as expected, delivery on time, all good”

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Posted 1 year ago

“very good value for the money”

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Posted 1 year ago

“Do not buy products from this website. They charge extra for refunds and are uncooperative when it comes to returns. It takes a long time to process the return, and the only way to reach them is through email since their phone number doesn't work. The staff is unhelpful and inconsiderate. I regret purchasing anything from this website and will avoid them in the future. One dissatisfied customer.”

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Posted 1 year ago

“Bed delivered without slats. Complained and told it states in T&C's free delivery can have seperate deliveries. Not experienced this with a company before and would not encourage me to shop with this company again.”

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Posted 1 year ago

“Bed is ideal for a child and having the trundle as a full draw makes it's usable as a draw to put toys/clothes in or a spare mattress. The mattress underneath needs to be quite thin so it fits. We have used a memory foam one. The bed was easy to build and is very good quality for the price. Very happy with our purchase. Tracking and delivery was quick and well communicated.”

Nöa and Nani 5 star review on 6th October 2023

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Posted 1 year ago

“Ok product but had to cut away a section with a saw from one of the shelves to make it fit! So not the best quality.”

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Posted 1 year ago

“Awful customer service. We began moving into our new home once my children's beds arrived - when building my sons from Nao and Nani we realised the slats were missing. We had to rush out and find slats I let them know and sent them a photo of the receipt, only £20 so probably not worth the same as the companies, you get a different person responding everytime on one email chain it's clear they don't know what going on - finally got a response said there is nothing they can do. Will not be ordering again and if you find yourself having to communicate with them you will be fobbed off.”

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Posted 1 year ago

“Fast delivery and high quality, easy to assemble product, much better than those of a similar price from high street stores.”

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Posted 1 year ago

“Excellent service quick delivery very happy with product ordered”

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Posted 1 year ago

“The purchase part went amazingly well however I still haven’t received the bed and have now cancelled my order because after 17 days I still haven’t had notification that my bed is on the way. XDP express the courier company are the worst I have ever come across and I hate to think what their poor service is doing to your company! Do yourselves a favour and use a different courier. Will never order from you again because of this”

Helpful Report

Posted 1 year ago

Nöa and Nani is rated 4.3 based on 1,620 reviews