Nöa and Nani Reviews

Name: Nöa and Nani
Rating: 4.25

4.3 Rating 1,620 Reviews

83 %

of reviewers recommend Nöa and Nani

4.3

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Nöa and Nani Review Love this set of bed. My daughter wanted bunks so decided to go with this one and glad we did, the frame is solid. We have family nights in my daughters bedroom watching tv and playing often find myself falling asleep in the bottom bunk. I love that the stairs dont go on the floor so no risk of tripping. 5* from us.

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

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Nöa and Nani 5 star review on 17th November 2024

Thomas Procter

India Martin

Nöa and Nani 4 star review on 16th November 2024

Casey Hughes

Nöa and Nani 5 star review on 15th November 2024

Benjamin Eccleston

9993

Anonymous

Anonymous // 01/01/2019

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“Hello, I’m ordering silk grey side table chest , delivery very fast but items in White colour. I tray get in touch with company few times by email, by phone no respond at all .. so we have left no choice to keep White Table Chest … very bad experience”

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Posted 2 years ago

“Unfortunately I am unable to review the product I ordered, as I didn’t receive it! I received something completely different😞 was very disappointed. I hope my email will be answered soon in order for this to be rectified very soon. I would like the product I ordered and the product sent in error collected.”

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Posted 2 years ago

“Here's a picture of my children's bed....... oh wait they are sleeping on the floor! The 25th of April my order has been "out for dispatch" still no bed, I can't "live chat" with you as it doesn't work emails take 48hrs plus and your choice of courier XDP is a pathetic one as they refuse to take any accountability over anything. I emailed you on the 3rd of may asking where my order was and on the 5th you e-mailed me at 15:06 saying it will be delivered between 12:43-14:43 really handy thanks. Can't get hold of XDP via phone email or there amazing app to rearrange a delivery date that I know about. You as a company are useless your choice of courier is useless your customer service is useless, the overall experience is I will never use you again and I will be telling everyone not to use you and anyone looking for reviews of you on all social media will be told of how truly pathetic this company is and to stay as far away as possible. Luckily trading standards are on my side and I look forward to getting my money back and spending it on a decent company Thanks for nothing”

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Posted 2 years ago

“Never received cancelled order and waiting for a refund 3 weeks on”

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Posted 2 years ago

“Was super happy with the quality of our triple sleeper bunk bed. Great experience from start to finish! Highly recommend Had read mixed reviews before ordering and so glad we decided to go ahead! It couldn’t have been easier! No issues ordering, delivered next day before actually expected delivery as it was a bank holiday. Instructions were simple and bed is well built! What more could u ask for”

Nöa and Nani 5 star review on 22nd April 2022

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Posted 2 years ago

“Have not yet received my order!”

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Posted 2 years ago

“Recently bought a triple bunk bed online, paid extra for next day delivery. Leg poles were faulty, couldn't contact the customer service as number is not functioning. Emailed them but no answer for four working days including weekend. My sons are sleeping in floor longer than a week. It seems like product quality is good, could have 5 star, but just because of poor customer service I am not happy at all. The whole experience is very bad. My wife and others are disappointed as I have bought this from a cheap market.”

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Posted 2 years ago

“Speedy delivery, easy to assemble and very happy with the quality! Looks great in our front room”

Nöa and Nani 5 star review on 19th January 2022

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Posted 2 years ago

“We have ordered multiple items from Noa and Nani. Generally their products are good but if you get an issue it is impossible to resolve it with them. We ordered a mid sleeper bed for our daughter with a tower and slide. As we unboxed it we realised a part was missing so the tower cannot be constructed correctly. We tried to contact them to get the part sent but it’s impossible to find a contact email to message them. We filled out the contact form multiple times in the last few weeks and have never received a response. So we are lest with an unfinished bed for our daughter. It would be so simple resolved if they allowed you to contact them easily. It seems they are great if your stuff is complete and undamaged but if you get a problem then you are on your own with defective goods and no comeback.”

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Posted 2 years ago

“Still haven’t received our bathroom cabinet, supposed to have arrived on the 31st of December 2021 and it’s still not here”

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Posted 2 years ago

“Unfortunately, I can’t write a positive review as I haven’t received the toy box. I haven’t received replies to the numerous emails, voicemails & Facebook messages either. Hopefully this negative review will receive a response.”

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Posted 2 years ago

“Appalling. Ordered for my daughter fir Christmas. Took the day off to assemble which from reading other reviews would be no small task. Realised that we had received two boxes the same and couldn't assemble. Couldn't contact despite repeatedly calling. Managed to contact via chat but advised box could not be delivered for Xmas and advised of new date. Box still not her 2 weeks later and no return calls. Assembly is complex and lengthy customer service awful. Good luck”

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Posted 2 years ago

“Even though there was 10 in stock on line, they were out of stock so was substituted with a white one. Triple sleeper slats were sent in place until I contacted the company and then the white one was sent.”

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Posted 2 years ago

“Arrived damaged, poor service by company, refund took over 2 month had to deal with it in court”

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Posted 2 years ago

“I have sent an email about the item being damaged and although I have been sent numerous different emails from the company about other things over the last few days. I have yet to receive a response about the damaged item.”

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Posted 2 years ago

“I order a single bad with mattress but only received the flame and not contact method and no telephone call to contact and reply d”

Nöa and Nani 1 star review on 10th December 2021

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Posted 2 years ago

“Ordered one of these tables on Sunday and it was delivered on Tuesday with standard delivery. Nice table which we will put to good use. The only thing I wasn't happy about was the huge amount of polystyrene used in the packing, which is not good for the environment. I had a full dustbin liner of it to dispose of. Supplier should look for alternative packaging. Other than that, all good thank you.”

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Posted 2 years ago

“I haven't even received the order despite it saying its arrived.”

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Posted 2 years ago

“Diabolical service. I bought a day bed with a trundle. I received a complete trundle set and an incomplete day bed set- so ended up with just a trundle, headboard and a footboard without a frame. After sending three emails through the website customer service, I still haven’t heard anything. I have since bought a single bed from another company to go with the trundle. However, I would like a refund for the day bed that I don’t have. I am at a stage where I am considering taking this to the consumer ombudsman. Absolutely disappointing.”

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Posted 2 years ago

“I have been asked to write a review on this product by the seller, however, 10 days after the order was due to be delivered it has still not been!!!! and the seller has not engaged or responded to any emails from me asking for an explanation as to why it hasn’t been delivered despite having taken the money from my account!”

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Posted 2 years ago

Nöa and Nani is rated 4.3 based on 1,620 reviews