Nöa and Nani Reviews

Name: Nöa and Nani
Rating: 4.25

4.3 Rating 1,620 Reviews

83 %

of reviewers recommend Nöa and Nani

4.3

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Nöa and Nani Review Love this set of bed. My daughter wanted bunks so decided to go with this one and glad we did, the frame is solid. We have family nights in my daughters bedroom watching tv and playing often find myself falling asleep in the bottom bunk. I love that the stairs dont go on the floor so no risk of tripping. 5* from us.

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

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Nöa and Nani 5 star review on 17th November 2024

Thomas Procter

India Martin

Nöa and Nani 4 star review on 16th November 2024

Casey Hughes

Nöa and Nani 5 star review on 15th November 2024

Benjamin Eccleston

9993

Anonymous

Anonymous // 01/01/2019

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“I ordered the grey Hampshire single bed and trundle and couldn’t be happier. The bed was beautifully made and was easy to assemble. Customer services were also brilliant and refunded me my delivery cost despite the issue not being their end but with the postal company making a mistake. I would highly recommend them.”

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Posted 4 years ago

“Fantastic product. Easy to assemble. Ordered 9pm and delivered 8.30am the next day! Very sturdy and cushion pad very comfortable. Highly recommend.”

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Posted 4 years ago

“Very speedy delivery and would definitely purchase again from this company. Would recommend!”

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Posted 4 years ago

“I haven’t moved house yet but have ordered these to move with. Delivery was really prompt and received over 2 deliveries”

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Posted 4 years ago

“White, single children’s bed for our 10 year old daughter was extremely well engineered and instructions simple to follow with all the right bits and no lack of screws/nuts etc. Took one hour from start to finish and our daughter is delighted. Not our first or even second purchase from Noa & Nani and would highly recommend for service, quality and ease of build. We had a cabin bed previously also straightforward to assemble.”

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Posted 4 years ago

“amazing service and bed.My little girl is thrilled with her new bed she loves the slide and den area. As a parent having the tunnel as well makes me feel reassured that she won’t fall out of the bed and she loves the added excitement of going through the tunnel. Beautifully made and easy to put together. Fast service and great value for money, really impressed and would recommend to anyone looking for a new bed for their child. I wish I had a bed like this when I was young.”

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Posted 4 years ago

“Excellent service and brilliant quality. My little girl is absolutely thrilled with her new big girl bed! The delivery was quick and easy and the men who delivered were very careful and polite”

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Posted 4 years ago

“We ordered the 'Sleepstation Cabin Bed with Chest, Bookcase & Desk Grey' and its really beautiful! The slats were out of stock so we had to wait an extra week for these. Meant we had more time to put up the other bits but probably would've been ideal if they waited to send us the other components. The instructions could be clearer but we figured it out and now it's a lovely addition to my daughter's room!”

Nöa and Nani 4 star review on 7th July 2020

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Posted 4 years ago

“Ordered the Dorset single bed - happy with delivery. One of the wooden pieces was damaged but after a few emails they sent a replacement piece. Looks nice in my daughter's bedroom.”

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Posted 4 years ago

“I haven't received the item yet, but the website was easy enough to order from. Great communication, and hoping to receive the trundle soon so that I can place it in my Nephew's room. I'm sure it will look great.”

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Posted 4 years ago

“I've only received half my order. No slats for a bed!! Kinda defeat the purpose of a bed! So have a bed frame completely useless and you can't tell me if or when I'm expected to receive the slats because of covid-19 = poor excuse in my book. Plenty of other companies have still been able to communicate effectively and efficiently. Why do you continue to push web sales when you can't deal with current orders? Have already reported to my bank and also trading standards. #Complaint #poorservice #badservice #unhelpful #stayaway”

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Posted 4 years ago

“Myself and my boyfriend ordered the Magnus Double Bed, and we couldn’t be happier with both the product and the service we were provided from the company. The bed is made excellently, and was really easy to build up! We ordered the bed late on Sunday and turned up early Tuesday morning, absolutely amazing service! Would definitely recommend to anyone looking for quality furniture!”

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Posted 4 years ago

“Bought Oliver sleep station for my son, it was a lot more expensive than other options. Bed arrived but no mattress. Bed was delivered by a company called panther, they blamed Jade Bay, who’s customer service number just said mail box full, as did noa and Nani’s phone number. Very disappointing. Spending that kind of money you expect good service as well as good product. Took my sons old bed to pieces this morning so rather than a new bed to sleep in tonight it will be a mattress on the floor :( no one knows when the mattress will be delivered, so so bad. I wish I’d read the reviews of this company prior, I would have thought twice about buying from them”

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Posted 4 years ago

“The website is very easy to use. The bed come within the delivery time. Will use again”

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Posted 4 years ago

“Great, fast delivery ordered midsleeper covers fairy set and she loves it”

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Posted 4 years ago

“My bed slats didn’t arrive. I did not realise until I’d taken down their old bed and started building the new one. I could not get hold of anyone to request new slats so I had to buy a new bed from elsewhere. I am now waiting for some contact to arrange for them to collect the old one as my children couldn’t use their room. This business are happy to take your money but do not respond to emails in an acceptable time”

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Posted 4 years ago

“Bought this sleepstation for my 7yr old daughter she loves the bed. Was straight forward to put together and had an issue with one panel being slightly damaged which the customer services team were very helpful with.”

Nöa and Nani 5 star review on 19th June 2020

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Posted 4 years ago

“We recently bought the Noa and Nani Sleepstation in Grey for our daughter who had outgrown her previous bed. We are delighted with the purchase, is made from quality materials, and looks great. Most importantly our daughter loves it, and now looks forward to bedtime!”

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Posted 4 years ago

“I ordered this bed and have only received part of my order, the headboards and footboards of the bed are currently missing. The bed is supposed to come in 4 packages and packages 1, 3 and 4 arrived. No sign of parcel 2. I contacted Noa and Nani a number of times and had only one email reply stating that it should have been delivered. It hasn’t. In fact, I have had now had extensive conversations with Parcelforce who have confirmed that only 3 parcels were given to the courier when there should have been 4 . Therefore one element was clearly not sent by Noa and Nani but currently I have no reply or response from them to confirm they are rectifying this issue and no means of contact other than emailing and waiting days for a reply. I am still missing the crucial headboards and footboards and the bed is currently unable to be built and not fit for purpose and therefore in breach of the Sales of Goods Act. Their phone line is diverted to a mobile that does not take messages throughout lockdown, and they take at least 4 days to respond to emails. It is a terrible service I have received, and currently I have no resolution nor a buildable Product. Their lack of Response Speaks Volumes as to how they value their customers.”

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Posted 4 years ago

“Horrendous company to deal with! Only received part of my order - #84395 (WEB84395), and after 2 further attempts to get the remaining parts to me, I am still missing some crucial fixings. Their phone line was diverted to a mobile that could not take messages throughout lockdown, and they take an average of 4 days to respond to emails. Having suggested I would be offered compensation for the terrible service I'd received, it became apparent they were unwilling to put a figure on this until I'd given them a further unspecified amount of time to send me the missing parts. Their unwillingness to communicate properly and to put things right, drove me to the point where I had to put deadline for them to offer their resolution, after which point they could take my email as a rejection of their product & refund me for my purchase. This appears to be their preferred option, as for once, I received a relatively quick response to tell me I would need to re-package their items, take photos of it and let them know when it's ready to be collected. Having received responses from 3 different support agents throughout this month long battle, it's clear that this company was largely unaffected by the COVID lockdown, and that they are just completely inept, arrogant and money-grabbing game-players”

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Posted 4 years ago

Nöa and Nani is rated 4.3 based on 1,620 reviews