Nöa and Nani Reviews

Name: Nöa and Nani
Rating: 4.25

4.3 Rating 1,620 Reviews

83 %

of reviewers recommend Nöa and Nani

4.3

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Nöa and Nani Review Love this set of bed. My daughter wanted bunks so decided to go with this one and glad we did, the frame is solid. We have family nights in my daughters bedroom watching tv and playing often find myself falling asleep in the bottom bunk. I love that the stairs dont go on the floor so no risk of tripping. 5* from us.

About Nöa and Nani:

Want to know what Noa and Nani are all about ?

Well its simple, we design fantastic quality Beds that are built with Kids and Adults in mind.
By balancing the needs of Parents who require a safe and secure bed for their children and the desire of kids to have the latest and greatest designs . We combine these elements and have some great looking Cabin beds.

Whilst we specialise in Cabin Beds which come in a number of different funky designs,
we also stock Bunk Beds and Traditional style single and Double Beds for Kids and Adults.
We make great quality wooden beds that not only provide a great place for kids to sleep but also to play and to work.

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Nöa and Nani 5 star review on 17th November 2024

Thomas Procter

India Martin

Nöa and Nani 4 star review on 16th November 2024

Casey Hughes

Nöa and Nani 5 star review on 15th November 2024

Benjamin Eccleston

9993

Anonymous

Anonymous // 01/01/2019

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“Fanatic customer service and products are brilliant can’t fault them”

Helpful Report

Posted 3 years ago

“I ordered a single bed for my son and it came with a few days which was great. That weekend we went to assemble and we had missing parts for the bead and foot of the bed so rang and it went straight to VM. To date, I have left 3 VM, 1 message via Facebook and 2 emails and I still have heard nothing 4 days on so my son is still sleeping on a mattress.”

Helpful Report

Posted 3 years ago

“Do not use unless you're willing to wait weeks upon on weeks regardless of what the website says about it being in stock.. For flat-pack furniture this chest of drawers is sturdy and well made. The drawers are not as deep as I would have hoped but still do the job. The delivery on the other hand is ludicrous. According to the website when I placed the order I should have received two of these on 30th December. It is now 26th January and I have only received one (which only arrived yesterday!!) when I PAID for these nearly a month ago! I received an email on the 29th December saying that the next day delivery could not be met but would instead be on the 31st. Fine. The following day I'm told that actually they don't have stock and it won't be in stock for 2 weeks. A week later I chase and I'm told 3 weeks. On 22nd January I HAVE TO TELL Noa and Nani that IT'S BACK IN STOCK, they tell me I'll receive the delivery in the early part of next week but I only received ONE! Would have not bothered had I not already received matching bedside tables, etc.”

Helpful Report

Posted 3 years ago

“I ordered a bed frame with a mattress and paid £30 for next day delivery as I had moved to a new place and needed to do my child’s room up. Despite paying the next day delivery charge the first time, my order was delivered to my billing address ! I then had to email to cancel the order which wasn’t an easy thing to do as they couldn’t deliver it to my shipping address. I then had to make another order and again paid the hefty next day delivery charge which I think is absolutely disgusting. I received my bed frame and the mattress is still missing. It has been a week and the customer service team seem to just be taking this lightly. My child now is sleeping on the floor. What is the point of having a next day delivery option. There’s only one way to get into contact with these guys and even that, they reply 2 days later! There’s no tracking system and even after making an account with them whilst ordering I am unable to track anything because the website just doesn’t seem to work. I will never recommend this site to anyone. They are not helpful at all. And the next day delivery charge is ridiculous!! I paid £30 to get half of my order the next day. Pathetic ! If I could give this company a 0 star I would.”

Helpful Report

Posted 3 years ago

“Bought two bedside tables. Please with ordering, and swift delivery. Both of the drawer fronts were faulty. Five emails later, not even an acknowledgement and no reply.Do NOT deal with this firm, they have no customer service and the phone goes straight to answer and messages no nowhere. Beware!”

Helpful Report

Posted 3 years ago

“We ordered an Una high sleeper bed in silk grey, with the coordinating corner desk. The bed arrived promptly and was relatively easy to put together, however the slats were a bit of a nightmare to fit. There aren’t any predrilled holes for the screws to go into and the instructions stated that no power tools should be used to screw them in. Screwing in the slats took just as much time as building the bed. The bed feels sturdy and desk is very easy to install, it just clips on, but feels very secure. The ladder could do with some nonslip grips as it’s much taller than an average bunk ladder and perhaps a hand rail to help with the climb. Other than that it’s great. There’s plenty of headroom for children underneath the bed, my daughter loves the new addition to her room.”

Helpful Report

Posted 3 years ago

“I purchased the Karlstad 3 drawer chest of drawers and they are perfect. Exactly what I was looking for as they're the perfect height to be used as bedside tables too. The service from Noa & Nani was fantastic, with the product arriving promptly and well packaged. The courier used was also brilliant as the product was heavy and they dropped the box exactly where I needed it. I will definitely be ordering again!”

Nöa and Nani 5 star review on 22nd January 2021

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Posted 3 years ago

“I am very pleased with the quality of the product and the speed at which it arrived.Also excellent value.”

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Posted 3 years ago

“Excellent quality products and very elegant and stylish. The products come with instructions to assemble so it's very easy to do it. Customer service is friendly and professional so perfect. The delivery is quick. What else!”

Nöa and Nani 5 star review on 21st January 2021

Helpful Report

Posted 3 years ago

“I ordered a triple bunk bed and I have only received the slats. I have emailed with no response and there is no other way to contact them. I received an email today from the same delivery company that delivered the slats saying a delivery would be made today but no delivery! Disgraceful communication and I will be taking this further if I don’t receive my order.”

Helpful Report

Posted 3 years ago

“I bought some furniture for my daughter bedroom and I'm really happy about the overall quality of the pieces. and for a very nice price. we'd like to use Noa and Nani in the future too.”

Helpful Report

Posted 3 years ago

“Buying was super easy from the website and our order arrived much quicker than we were told which is fab! Brilliant quality and will definitely order from Noa and Nani again!”

Helpful Report

Posted 3 years ago

“We ordered an item nearly 3 weeks ago. No one told us when to expect delivery or updated us at all. Then I received an email stating we had missed delivery which was impossible as I was in the house at all times. I have tried unsuccessfully to contact both this company and the delivery company multiple times over the last few days but I have had no response from anyone. Today I have found out that the delivery company has damaged the item though again no contact and no one updating us. Do not use this company!! No phone numbers, live chat is constantly unavailable and no response to emails. Now I have to work out how to get my money back and explain to my little boy why he’s not getting his pirate bed as promised!!!”

Helpful Report

Posted 3 years ago

“Amazing shoe storage makes all our lives easier as have a place to store them and sit on while we put our shoes on just need to buy more as have too many shoes.”

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Posted 3 years ago

“Fab service and great product. My son is loving his new bed!”

Helpful Report

Posted 3 years ago

“I bought a table with 4 chairs and a bench. Value for money is great and it looks amazing. Definitely using them again. My daughter recommended them as she has bought loads from them.”

Helpful Report

Posted 3 years ago

“An excellent company who did everything perfectly with very good communication”

Helpful Report

Posted 3 years ago

“I wish I could give negative remarks because I haven’t receive the complete order. I have to contact the customer services on the daily basis and yet no response. I only received 15 slats and fabric tent order placed on 29/12. Still awaiting to get the rest of my cabin bed frame. I don’t know what sort of delivery service they use. Unacceptable behaviour and service. If you do not want stress than won’t recommend this seller. My son’s room is in mess, everything. I ordered received from other resources but not the bed frame !!!! From this seller. I hope I am heard”

Helpful Report

Posted 3 years ago

“Speedy delivery, only took 2 days!”

Helpful Report

Posted 3 years ago

“Hallway furniture turned up so good swift delivery opened item and it had some damage have emailed them many times and left answer phone messages and sent tx messages and not even a courtesy reply contacted Klarna who take payments for Nao Nani and was told they would log in and told to wait until end of month to see if they get back to me (what a wonderful experience) I still await your reply thanks”

Helpful Report

Posted 3 years ago

Nöa and Nani is rated 4.3 based on 1,620 reviews