NMJ Motorhouse Reviews

Name: NMJ Motorhouse
Rating: 4.95

5.0 Rating 2,823 Reviews

100 %

of reviewers recommend NMJ Motorhouse

Company Reviews

Metrics

5.0

Based on 2,823 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

NMJ Motorhouse 5 star review on 12th January 2025

1485

Anonymous

Anonymous // 01/01/2019

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“This rare low mileage Jeep Renegade car, 4 1/4 years old but only 6519 miles, has lived up to its reputation among motor journalists. But I bought it with my eyes open. In urban driving the 9 speed (!) automatic gearbox has continuous difficulty deciding which gear to be in. At traffic lights and roundabouts, at a halt for a few seconds, a bizarre growl emits from the floor when the gearbox remains engaged (stop start turned off as I prefer). And scary delay when, say wanting to enter a roundabout just in good time not to break the 'give way to the right' highway code, putting my foot down hard on the accelerator, nothing happened for two to three seconds by which time 'give priority to the right' has arrived big time. A friend in the know says it is the Turbo taking time to react. All that said I have just returned from a 1000 mile round trip to Northumberland. Out on the open road, the car went like a dream, full of pep and great cruising character on motorways. An ok replacement (by FIAT) for my much enjoyed Jeep Patriot (probably really a Mitsubishi, when both controlled by Mercedes) but both cars designed at Jeep headquarters in Toledo, Ohio, factory.”

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Posted 3 years ago

“Staff were helpful and ensured the car was fully serviced and repaired at their expense before delivery”

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Posted 3 years ago

“I'm very pleased with the overall buying experience. The staff is very friendly and NMJ has a great selection of cars. Highly recommend!”

NMJ Motorhouse 5 star review on 29th May 2021

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Posted 3 years ago

“Thanks to Joe and to all the team including nmj service team . You all done an amazing job when purchasing our Touareg Highly recommended.”

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Posted 3 years ago

“Great service from the get go. Jo was very helpful and went out of his way to help out. Very smooth and effortless purchase.”

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Posted 3 years ago

“The whole process has been great, and Tony was really helpful.”

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Posted 3 years ago

“Excellent service - Jo did a superb job throughout and the car is fantastic! Thank you.”

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Posted 3 years ago

“What a lovely and professional service from Joe. I am very satisfied with the car and the service received from NMJ. I would highly recommend NMJ to my friends and family. Thank you.”

NMJ Motorhouse 5 star review on 28th May 2021

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Posted 3 years ago

“Good service from Joe. The car was presented in immaculate condition and Joe answered all my questions on the car and its specifications and a fair deal on the part exchange too. Really pleased and wouldn't hesitate to come back in the future. Thanks Joe and Nmj. Mr &Mrs Franklin.”

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Posted 3 years ago

“We have bought 3 cars from NMJ (all of them BMWs) and all have been good quality and good value. Nick has been great to deal with. Would definitely buy again from them.”

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Posted 3 years ago

“fantastic service thank you Joe”

NMJ Motorhouse 5 star review on 27th May 2021

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Posted 3 years ago

“Bought my Audi A1 from NMJ. Everything went smoothly and was treated well with respect and professionalism. Nice garage. Lovely cars.”

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Posted 3 years ago

“Awesome customer service very help right through the whole process and afterwards too thanks for everything oh and an awesome car”

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Posted 3 years ago

“Excellent service throughout. Tony was on hand to answer any queries and even got the car near the front for us so that we didn't have to have the baby out in the rain! Lovely car for a great price. Nothing was too much trouble.”

NMJ Motorhouse 5 star review on 26th May 2021

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Posted 3 years ago

“I found the whole experience of purchasing a new car from NMJ to be excellent. From an initial conversation with Robert, test drive and subsequent purchase the whole process proved to be thoroughly professional. I would highly recommend this business to anyone looking for a change of vehicle.”

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Posted 3 years ago

“Excellent experience and great service even through the pandemic. Look forward to buying another vehicle from you in the near future.”

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Posted 3 years ago

“Bought car which was in dealer warranty.my kid was in hospital and same time car got gear box issue . Asked for courtesy car which was denied and in that hard time when i needed the car most it was shocking for me Yes but if you can sell a car to me when i live four hours away then i expect you can live up to your words ‘dealer warranty’. Also you could of organised for me to get a car through a local car rental service, VW also had no vehicles available! For the cars price i expected better service.”

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Posted 3 years ago

We are really sorry that you are disappointed with the fact that we didn't supply you a courtesy car. Unfortunately you live approx. 4 hours from our premises and the practicality of getting a car to you during lockdown was very difficult. The car you purchased was still under manufacturers warranty and we advised that you took it to Volkswagen who we understand were unable to supply a car due to the pandemic. We do value your custom and hope the car is now ok. We would ask that you call us if this is not the case. Kind Regards. NMJ Motorhouse

Posted 3 years ago

“great and excellent service”

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Posted 3 years ago

“A very nice experience, staff was very professional, friendly and helpful. Thanks Joe”

NMJ Motorhouse 5 star review on 25th May 2021

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Posted 3 years ago

“Michael at NMJ was great! The whole process of buying my S3 was quick and easy. The car is in beautiful condition and they were happy to give me a good price when I part exchanged my Mercedes! The whole team made me feel very welcome and at ease. Would 100% recommend buying a car through NMJ. Thank you!!!”

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Posted 3 years ago

NMJ Motorhouse is rated 5.0 based on 2,823 reviews