NI Spares Reviews

Name: NI Spares
Address: 17 the Hawthorns, Portadown
Rating: 4.89

4.9 Rating 9,240 Reviews

99 %

of reviewers recommend NI Spares

4.9

Based on 9,240 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About NI Spares:

We are a leading supplier of home appliance spare parts.

If you require help locating anything then contact us and we will try our best to help.

Visit Website

Phone:

028 3857 0970

Email:

info@nispares.co.uk

Location:

17 the Hawthorns
Portadown
BT63 5TX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“waited in wednesday for 4 hours and didnt turn up royal mail said it would turn up at around 1 pm turned up on friday when i wasnt here so at there depo will require them to send it back and i get a refund rubbish service from royal mail”

Helpful Report

“Still not received but At the moment I am blaming the postal strike.”

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Hello Greta, The tracking for your order shows it was delivered on Friday 16th December at 8:49am Kind regards, Elaine

“I’ve still not received my order. It’s in Ireland since last Wednesday”

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“I bought the exact part that it said I needed, and it says it’s the same size as the belt I took off, but somehow is about 5cm too large”

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Hello Claire, I have tried to contact you but have had no response. You purchased the correct belt but it has to go around the belt tensioner, if this is not done the belt will seem too long. Regards, Andrew

“Absolutely shocking delivery, ordered 11 days ago and the item is still in NI, so much for 48 hours tracked delivery . Can't review the item as it's still not arrived”

Helpful Report

Hello Tracey, Your order was shipped on 29th November via the standard shipping option you selected. Unfortunately the Royal Mail strikes on Wednesday 30th November and Thursday 1st December delayed your order by a couple of days but I can see your order has been delivered today ( 7th December ) Come back to me if you have any further issues. Regards, Andrew

“Awful, new cooker element blew after a week. Company phone number doesn't work and nobody responding on their web chat. Will be asking amex to order a full refund”

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“Still waiting for part”

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“Still waiting for part to arrive I’m sure when it arrives will be 5 star”

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“I needed bags for zanussi compact 2 said they wud send nearest size was no good wudnt fit so a waste of money”

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“Still waiting on my order after a week - poor.”

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“It didn’t work but then maybe that might not have been the problem…..oh well we bought a new washer It was the fault according to the code that came up!!”

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“The packaging was all damaged and the part doesn't work.”

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“I have not yet received my order from you!!!”

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“Cannot really comment. the order has not arrived !”

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Hello Ron, I can see your order was delivered by Royal Mail a couple of days after the estimated expected delivery time. I hope everything is OK with your order? If you have any problems please reach out to us. Regards, Elaine

“One of the hook is broken so can’t use it 😞”

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“Item not arrived. So very disappointed. Use another supplier if you need a part”

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Hello Janet, We dispatched your order via the no-rush shipping option you selected at the checkout, there are still another two days left on the estimated delivery time. If your order has not arrived by then please contact us. Regards, Elaine

“Not yet received item yet”

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“Never received my order”

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Hello Caroline, You asked us to cancel your order as you had ordered the wrong part. Elaine

“They threw my parcel over my back gate and it got soaked and wet through with the storm that happened last week”

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“Hasn’t arrived”

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NI Spares is rated 4.9 based on 9,240 reviews