“Promised a marks n spencer voucher if returned without 7 days that didn't happen which worries me about the outcome inthewvent of a situation. Not good.”
Dear Martin,
I'm so sorry to hear you were unhappy with our service. I have investigated this for you and now sent you an email directly, which I hope will be helpful and to your satisfaction.
One of the Nine Minute Will team will be in touch over the next couple of working days to ensure you are happy with our resolution. Please don't hesitate to get in touch in the meantime if you have further questions.
“I thought that for the cheap price the service would not be as I hoped it would. How wrong I was. They are prompt, efficient and the service is very easy to use. I have no hesitation in recommending them to anyone. Very well done.”
“The service is very simple, clear and fast, does the job!
If I had one comment to make to improve the service, it would be the ability to recall a previous will not just to view it but to preload in order to just amend one or two details rather than rewrite it.”