Nidagravel UK Reviews

Name: Nidagravel UK
Address: 4 Thorpe Court, Thorpe Waterville, Northamptonshire
Rating: 4.60

4.6 Rating 270 Reviews

91 %

of reviewers recommend Nidagravel UK

Company Reviews

Metrics

Info

4.6

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Nidagravel UK:

We are a Northamptonshire based Gravel Stabilisation Grid distributor and we take pride in providing our customers with a professional and friendly service.

Whether you are a keen DIYer, a landscaper, designer, builder or contractor, we offer full technical support, express delivery nationwide in 48 hours, great quality products and customer service!

But don't just take out word for it - read our customer reviews.

Visit Website

Phone:

01832776568

Email:

sales@nidagraveluk.co.uk

Location:

4 Thorpe Court,
Thorpe Waterville
Northamptonshire
NN14 3ED

Write Your review

Tell us how Nidagravel UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Nidagravel UK 5 star review on 14th November 2024

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product! Certainly keeps the gravel in place well, very easy to mark and cut with an angle grinder and super easy to lay. Ordering was easy. The trays themselves, (considering they’re the market leader) are extremely good value. Shame the delivery fee is the same regardless of ordering 1 sheet or 20. This said I ended up ordered 4 spare as didn’t want to be stung for an extra one or two if we were short, but never mind, we’ll find another use for those spare ones I’m sure. Post order comms all very smooth. Received delivery date, but not an ETA as standard. Followed the instructions to call / email the morning of delivery post 9am but no one to get back to me until 11:30am to confirm. Ok I’m our situation but did mean we had to reshuffle our day a bit to ensure someone was in to receive them as we didn’t know when. That aside - great product, otherwise great comms, fast delivery and good value in my option. Definitely worth it if laying a gravel path! Thank you Nida!”

Nidagravel UK 5 star review on 4th May 2023

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids and the attached photo. We are delighted to hear you are pleased with our gravel grids and the customer service and delivery provided. We hope you enjoy using your new Nidagravel path - looks like it's coming on nicely!

“From my first enquiry about Nidagravel 129, everything was an absolute pleasure and delight. I ordered 20 gravel grids on Monday 27th March, around lunchtime - I was truly astonished to receive a call from the delivery driver a few minutes ago to say he was at the bottom of our farm track, he was just checking the delivery address. As I was not expecting delivery until the 29th or more likely, 30th, this really was customer service way beyond exceptional, less than 24 hours after placing my order. If you’re looking for gravel retention grids, I would look no further that Nidagravel, their product is excellent value for money, well made and I think, will be very simple to lay. I dealt with James, who answered every question - he processed the order and my thanks to all those involved in getting the goods delivered from Kettering to Perthshire so swiftly, it truly is much appreciated.”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids and attached photos. We are delighted to hear you are pleased with the customer service and delivery provided. We aim to provide a great service and it's nice to receive a positive review when things have gone well! We hope you enjoy installing your gravel grids and using the finished surface. Thanks again for choosing Nidagravel.

“Fabulous service, fabulous product. Very easy to use. Very impressed.”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids and attached photos. What a lovely review to receive! We are so pleased to hear you are happy with our customer service, gravel grids, and ease of installation. We hope you enjoy using your new Nidagravel surface.

“Arrived on time and the driver left the week packed pallet in an easy to access place on the driveway. Which meant we still could use the drive and recurve other deliveries. Installation was simple and very fast. Took just an hour to lay 50m2 and an under two hours to add the gravel (this was slower as we had to wheel in from 50m away from the site). So in under 3 hours we had completed the patio.”

Nidagravel UK 5 star review on 11th December 2022

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids and attached photos. Wow - what a great project and speedy transformation. We are delighted you are pleased with our gravel grids, how quick they are to lay, and of course the delivery. Thanks again for your order and we hope you enjoy using your new Nidagravel patio.

“I have yet to receive the sample requested!!”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. Samples are despatched in batches once a week via Royal Mail and we advise customers both on our website and in their order confirmation email that samples are delivered in 5 - 10 working days. If your sample has not already arrived, it will be delivered shortly. If you have any further queries regarding your sample order then please send an email to the team at sales@nidagraveluk.co.uk who will be able to help you. Thank you.

“Great product. Easy to lay . Fast delivery. Fairly costly, but does the job .”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are delighted you are pleased with our gravel grids, the ease of installation, and the speedy delivery. Thanks again for your order and we hope you enjoy using your new Nidagravel surface.

“Great advice, fantastic service, got the product next day to Cornwall, easy to lay and a great result. Thank you.”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are delighted to hear you are pleased with the advice received, delivery, and of course our gravel grids! We always aim to provide our customers with the best service we can and it's so nice to receive a great review when things have gone well. Thanks again for your order and we hope you enjoy using your new Nidagravel driveway for years to come!

“Product still has,nt arrived please call me re timescales”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. This customer placed an order during our 2-week summer shutdown period and unfortunately did not see the notifications on our website. The customer was contacted on our return and the order was promptly delivered.

“EXCELLENT PRODUCT. COULD BE EVEN BETTER BY INCREASING THE SIZE OF THE LAP ON THE MEMBRANE. HOWEVER IT WAS A PLEASURE TO USE !”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are delighted to hear you think our gravel grids are excellent and found them a pleasure to install. Thanks again for your order and we hope you enjoy using your new Nidagravel surface!

“Easy to order and swift delivery.”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are delighted to hear you are pleased with our simple online order process and the delivery service provided. Thank you for choosing Nidagravel.

“Great product - flexible and with no clips between grids, makes it more flexible and faster and easier to lay”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are delighted to hear you are pleased with our gravel grids and found Nidagravel grids quick and easy to install. Thank you for choosing Nidagravel.

“Ordered a sample 21 June and it still hadn't arrived by 28 June. As a minimum I'd expect the postage to be refunded.”

Helpful Report

“I would like to give no stars for an awful service but this doesn’t seem possible”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. Unfortunately, we were unable to deliver this order within the standard 48 hours as we ran low on stock of this product. The customer was contacted immediately and updated as to the stock situation. The product was back in stock very quickly. This meant the order was fulfilled 3 working days later. We hold large stocks and it is very rare that we are out of stock of any product. We apologise again for the short delivery delay and for any inconvenience this may have caused.

“Delivered to suit our availability with no fuss at all, all within the quoted 48 hours. Would definitely recommend Nidagravel.”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are delighted to hear you are pleased with our gravel grids and delivery service. Thank you for choosing Nidagravel.

“Made short work of 100m2 old, uneven concrete drive in less than half a day…brilliant! Recommend!”

Nidagravel UK 5 star review on 3rd May 2022

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are delighted to hear you are pleased with our gravel grids and have found Nidagravel quick and easy to install. Great job! Thank you again for your order and review.

“I have used this on 2 projects . It is a really good product and easy to use”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are delighted to hear you are pleased with our gravel grids and have found Nidagravel easy to use. Thank you again for your order and review.

“Transport cost ridiculous”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are sorry to hear you felt the delivery cost was expensive. Out Nidagravel 130 grids are shipped on jumbo pallets due to the product size. This is the equivalent of 2 standard pallets in shipping terms. Please note we only charge delivery at cost. Due to increased costs across the board for UK haulage companies and the high price of diesel - the cost of pallet deliveries has risen in 2021 and 2022.

“Great product!! It is my go to product for gravel stabilisation”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are delighted to hear you are pleased with our gravel grids and will be using Nidagravel grids for all your projects in the future. Great to have you on board as one of our valued trade customers.

“Clear website - like the pics of gravel wet & dry. Good phone service. Best of all they threw in a really cool branded beanie”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are delighted to hear you are pleased with our gravel grids and customer service. We hope you are enjoying your Nidagravel surface and the hat! Thanks again for choosing Nidgravel grids.

“Great product and customer service. We only use Nidagravel for our gravel driveway grid systems. Nidagravel is a brand we trust.”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are delighted to hear you are pleased with our gravel grids and customer service and will be using Nidagravel grids for all your projects in the future. Great to have you on board as one of our valued trade customers.

Nidagravel UK is rated 4.6 based on 270 reviews