Nibble & Gnaw Reviews

Name: Nibble & Gnaw
Rating: 4.78

4.8 Rating 841 Reviews

95 %

of reviewers recommend Nibble & Gnaw

4.8

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Nibble & Gnaw:

Everyone involved in Nibble & Gnaw is a pet owner. And we all want the same thing: our pets to be happy and healthy. That’s our mission. It's the reason we founded the business.

We all know that diet is the most important thing for keeping small animals happy and healthy, and that forage should make up about 90% of their diet.

One day, whilst complaining about the poor quality of hay being sold, one of our friends said: "You know the hay I take into the Middle East for their thorough-breds? What about bringing that in to the UK for rabbits and guinea pigs?"

And that's how Nibble & Gnaw got started!

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Nibble & Gnaw 5 star review on 2nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality hay, my rabbit loves it”

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Posted 3 years ago

“Top quality product, eco friendly packaging, reliable delivery, what’s not to like?”

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Posted 3 years ago

“Great timothy hay....packaging and delivery were both excellent. Will definitely buy from again.”

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Posted 3 years ago

“My guinea pigs both love the hay! I love that it comes in recyclable packaging too, that is really important to me. I’d highly recommend it. Arrived supper quickly!”

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Posted 3 years ago

“Nice quality hay, would be glad to purchase when my rabbit chooses which he likes best. I hope delivery will be quicker though if I place another order.”

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Posted 3 years ago

“My guinea-pig loves this hay...best quality 💙”

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Posted 3 years ago

“This is superb hay and the only one my bunny will eat and I've tried hundreds of others!”

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Posted 3 years ago

“I tried the starter box with both 1st and 2nd cut timothy hay, and my piggies just loved the 2nd cut so i’ll be ordering a box. I will never buy hay from a pet store again as it doesn’t match up with nibble and gnaw hay, the pet shop stuff is brown and similar to straw, nibble and gnaw is green lush and smells so fresh, so much better for my piggies health”

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Posted 3 years ago

“Brilliant high quality hay, fast delivery. Much better than anything you can get from the pet shops/other brands. My rabbits wouldn’t care for their hay. Now they finish it so quickly I’m constantly refilling!”

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Posted 3 years ago

“Guineas seem to love this hay”

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Posted 3 years ago

“So, I was being a bad Piggy owner and running low on hay. I needed some quickly and thought I'd order this until I could get out and get some of the usual one I use. Well, this is now my regular! My pigs both went crazy for it! It smells great, there are loads of seed heads which one of my boys in particular loves, and it is well packaged. The hay comes in a plastic bag in a box - the plastic is biodegradable. It fits well into the C&C storage space under the cage, which is a bonus! I have signed up for their subscription service and now get a 'Best of Both' box delivered - first and second cut. My piggies are loving it! Thank you, Nibble & Gnaw!”

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Posted 3 years ago

“Very happy with this purchase I have two very happy guinea pigs thankyou”

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Posted 3 years ago

“Speedy delivery and well packaged and the Guinea pigs LOVE the hay (2nd cut Timothy Hay). Will definitely order again.”

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Posted 3 years ago

“Bunnies love the hay...its going down fast. Lovely quality and smells beautiful. Good value as it isn't being wasted.”

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Posted 3 years ago

“Great quality hay !”

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Posted 3 years ago

“I don't know yet as I haven't received my item, I'm furious over this. So to date I would give you zero. I would like my item within the next 3 days please, also the return of my money.”

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Posted 3 years ago

Dear Ellis - I don’t know if you got our previous email about your hay being left at the depot and is awaiting your instruction on whether you want to pick it up or have it delivered again. Here is the link to Royal Mail Track and Trace - Track and Trace - Track your Item | Royal Mail Ltd. And your tracking number is as follows -400547855000879F44968. Royal Mail attempted delivery on 28 January twice one in the morning and then after early afternoon. I wonder if Royal Mail did not leave a card with you saying that they had attempted delivery! Do let me know. In the meantime, we are happy to give you a refund and we will have the hay returned to us. Kind regards. Elaine @nibbleandgnaw

Posted 3 years ago

“Brilliant service & my bunnies love their new hay.... it smells so fresh & looks so green, huge contrast to ‘pet shop’ brought basic feeding hay.... just ordered 2 more bigger boxes & will continue to order the best for our fur babies 🥰🐰🐰”

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Posted 3 years ago

“Both rabbits loved the hay, it was so fresh smelling and hardly any dust left over! Will definitely be purchasing again! Finally found hay worth paying for and no left overs and to top it off they got the box at the end to play with.”

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Posted 3 years ago

“Both rabbits loved the first cut best”

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Posted 3 years ago

“Fast delivery. Amazing product.”

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Posted 3 years ago

Nibble & Gnaw is rated 4.8 based on 841 reviews