Nibble & Gnaw Reviews

Name: Nibble & Gnaw
Rating: 4.78

4.8 Rating 841 Reviews

95 %

of reviewers recommend Nibble & Gnaw

4.8

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Nibble & Gnaw:

Everyone involved in Nibble & Gnaw is a pet owner. And we all want the same thing: our pets to be happy and healthy. That’s our mission. It's the reason we founded the business.

We all know that diet is the most important thing for keeping small animals happy and healthy, and that forage should make up about 90% of their diet.

One day, whilst complaining about the poor quality of hay being sold, one of our friends said: "You know the hay I take into the Middle East for their thorough-breds? What about bringing that in to the UK for rabbits and guinea pigs?"

And that's how Nibble & Gnaw got started!

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Nibble & Gnaw 5 star review on 2nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another purchase of second cut hay, fresh and green, well packaged and great value for money, the rabbits love it 🐰🐰”

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Posted 2 years ago

“Good quality green hay which my guinea pigs have loved for years. The subscription is easy to manage. I've only had to contact customer services once in 2+ years and Stephen was very helpful!”

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Posted 2 years ago

“I’ve got a Hermann’s tortoise who isn’t eating much in the winter - I’d heard Timothy hay was good for their diet, so I bought the starter box. Because he’s only little (just over a year old) I used the second cut, which is softer, and he’s not eating it like I'd hoped… BUT he absolutely loves hiding in it and sleeping in it! You can tell he’s much happier, he’s got nice little hiding spots where he can climb under the hay and have a nap. So whilst it’s not working for what I intended, I have a very happy little tortoise, so I’m happy too! Standard notes - The hay arrived quickly, nicely packaged, and exactly as described - very clean, no nasties or dust, just lovely bits of hay. Will definitely be coming back for more when my tortoise needs it!”

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Posted 2 years ago

Hi Lee, I think you just won the award for most unexpected review! We're so happy to hear that you found a use for the hay and that your wee turtle is happily nesting away. We'd love a photo some time if/when your turtle isn't too shy :)

Posted 2 years ago

“Very reliable, good price and my bunny loves the Hay. Its great that you can buy a trial box so your bunny can decide which cut is his favourite too!”

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Posted 2 years ago

“Absolutely the best hay out there for my bunny Rolo. He absolutely loves this hay and turns his nose up if we even dare to give him anything else. The customer service from the team at Nibble & Gnaw is 2nd to none. I’ve had to change my deliveries a few times due to needing it sooner etc and everything runs like clockwork. Highly recommend them as your hay suppliers”

Nibble & Gnaw 5 star review on 14th November 2022

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Posted 2 years ago

Hi Amanda, Thank you for the review and especially the photo. Rolo is such a cute bunny and I think he knows it too :) We're always here and happy to help; prompt service means for us means that bunnies are happier and we think that's pretty damn important so thank you for your kind words.

Posted 2 years ago

“Buy the 2nd cut hay for fussy rabbits and it works out as good value as they actually eat it! The hay is good quality, has a low dust content and is a convenient length to fill their hay basket. It comes compressed in recyclable/ biodegradable packaging, and delivery is always prompt.”

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Posted 2 years ago

“There is no way I dare get my piggies hay anywhere else! They think it is delicious! And from my point of view, it is packaged really well, delivered promptly, and is a great price AND product! It's win-win all round, I think!”

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Posted 2 years ago

“Fast and efficient delivery, bunnies love the products and I buy from them every month”

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Posted 2 years ago

“I always use Nibble & Gnaw for our pet supplies. Great services and quick delivery!”

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Posted 2 years ago

“I always buy hay for my two guinea pigs, they love it! The quality is very good, fresh and green, and I get the delivery very fast. I tried many places in the past, and this is the best. I recommend it to everyone.”

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Posted 2 years ago

“We have ordered lots of time's with nibble and gnaw and the piggies and I are very pleased with the delivery every time.”

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Posted 2 years ago

“Great service, amazing quality hay! The only one my bunny will eat!”

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Posted 2 years ago

“The hay is excellent quality and value for money. The delivery is also super speedy. My piggy loved the second cut hay the most. He sadly died recently 💔 but I would definitely buy from this company again if I get another pet who eats hay 😊”

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Posted 2 years ago

Hi Kerry, So glad to hear that you realise the value of the product :D We're so sorry to hear about the loss of your guinea pig, it's never easy to lose a loved one so I hope you're coping ok. It was a pleasure for us to provide the hay they enjoyed the most. All the best

Posted 2 years ago

Hi Kerry, Sorry to hear about the loss of your little one. It was a pleasure for us to provide hay to keep them happy and healthy, we hope that you're coping ok.

Posted 2 years ago

“Our 2 rabbits love nibble & gnaw hay and the service is excellent thank you 😊”

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Posted 2 years ago

“Lovely company & products.”

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Posted 2 years ago

“Very pleased with the hay and customer service, this is the best quality hay we've have found, our rabbits will eat all 99% of this hay whereas other brand they would only pick out and eat 50% of it . Would highly recommend this company especially if you have fussy rabbits which only eat tasty long stranded hay with no dust.”

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Posted 2 years ago

Hi Lifun! So happy to hear your buns eat all the hay it's a big feature of our product and we're so glad to hear that bunnies are getting the whole way through a box. Thank you for your kind words :)

Posted 2 years ago

“Nibble and gnew hay looks and smells fresh, nice long stems of hay good for keeping rabbits teeth down, my rabbit is a fussy with his hay but loves both first and second cut, always sounds crunchy, fast delivery.”

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Posted 2 years ago

“Very good quality hay. Haven’t found better anywhere on the high street for the price. My little bunny loves it. Good value for money and fast delivery. Subscription option is easy to set up and manage. Can highly recommend Nibble & Gnaw..”

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Posted 2 years ago

“I order dried marigolds to top up my rabbit's hay. Delivery is always fast and I'm kept updated as my order progresses. One of my favourite things about Nibble&Gnaw is that they sell natural products for animals and it's refreshing to see when you have major pet store brands in the UK profiting from selling unnatural products like doughnuts for rabbits. Will definitely keep ordering and recommend to friends and family!”

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Posted 2 years ago

“Brilliant products, excellent packing and delivery. The bunny hay, 1st and 2nd cut outshine any other I've ever had and the bunnies love it.”

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Posted 2 years ago

Nibble & Gnaw is rated 4.8 based on 841 reviews