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The National Hospitality Academy Reviews

5.0 Rating 488 Reviews
100 %
of reviewers recommend The National Hospitality Academy
5.0
Based on 488 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

About The National Hospitality Academy:

We provide the only exam platform in the UK which allows you to sit your Personal Licence course and exam at home.
We also provide hospitality businesses from pubs, bars, cafe’s and restaurants to hotels and football stadia, and who carry from 2 staff to 50000 staff, with their own online multi-functional Learning Management Platform and open access to our entire library of certificated courses. The platform has full management and reporting capabilities, a course building tool and communication features for complete company engagement.

Visit Website

Phone:

020 8054 3144

Email:

support@nha.training

Location:

3 New Mill Court,Swansea Enterprise Park, Swansea, Wales
Swansea
SA7 9FG

Very good customer service, helped when ever I needed it, support always at hand! Passed 1st time... would recommend to all!
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Great service, highly recommended *****
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I cannot recommend NHA highly enough. My experience from start to finish has been amazing, quick and thorough! The Support from Mark was brilliant before during and after my exam was impeccable and I cannot Thank him enough. I needed a quick easy turnaround for this and that's exactly what I got. Thank you again for everything.
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Would highly recommend the National Hospitality Academy to anyone. Everything was done to perfection and help on hand at all times. Would be great asset for employers to arrange this studying for employees as it would save them lots of pennies. Well done to the team. Will certainly use again. Thank you.
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Absolutely phenomenal, service very helpful and willing to go the extra mile as well as providing huge amounts of resources to help you learn and multiple mock tests. Highly recommend.
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Thanks for your review Hamish I'm glad we could help. It was especially useful with you being in West Wales. Aside the rest of the UK, We also help loads of people in Devon and Cornwall too where all-day courses are limited.
Excellent service and support offered. Easy to use and good online training package. Would recommend
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We are a new business and I can honestly say NHA have been amazing, they are knowledgeable, efficient and very helpful, we will be using a lot more of the services they provide Adrian
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Very good course it was I was on and the on exam how it is was so easy to get the plugin and set up was quite quick No complaints with it a all
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A great service from Mark and his team. they let you chose a time that is convenient for yourself. results within minutes via a phone call and then a step by step process after. so much easier, quicker and cost effective than doing a day course and a written exam.
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Mark was very friendly and helpful. Gave me all the information i needed to know and explained everything i needed to do. i would highly recommend for individuals or companies to use The National Hospitality Academy.
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Great service and resources to give you the tools for passing your qualification.
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Excellent communication and very easy to complete the course from initial email confirmation to completing the exam online.
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I found these people more than helpful. They went the extra mile to ensure my satisfaction. Very pleased.
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Excellent choice, you can study whenever you want without any limitations. The program is easy to follow from home.
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Excellent material, easy set up and straightforward to use. Thank you for the support.
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I had lots of help and support and would strongly recommend the National Hospitality Academy.
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From start to finish, Mark has been really knowledgeable, helpful and a great guide through the process of the Personal License exam. Really pleased I found this company as the online course is so convenient and with Mark’s professional help, it’s made the process quick and simple. The revision booklet is really good and I’ve found this whole process really interesting! Thanks Mark!
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Very easy to use, friendly service and proffesional course material allowing for a very swift and concise training course, negating the need to be out of the office for a full day. Thank you for all your help. Look forward to working with the team again. Steve Duffitt Managing Director Pennine Food Ingredients
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Excellent, would definitely recommend. Gives you the ability to prepare and complete the exam at your own pace, fitting around your busy day.
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Support while doing test was good but certificate took 2 weeks to arrive after being told 3 different dates causing me to miss appointments then phone calls/emails not returned
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Hi Dale. I noticed that you posted a 1 review on or review page which is disappointing from our point of view. We delivered a very fast and efficient exam service for you. You took the course and the exam at you own time of choosing. The problem for all training companies is the delivery of certificates from the exam body can vary as they batch print. Taking into consideration weekends and the fact that the certificate has to come to us first as part or OFQUAL rules you still received your certificate quicker than any other non online exam could have even marked the exam for a result let alone send out the certificate. We saved you 8 hours at an all day course, the wait on exam results and travel. I really think that a 1 is grossly unfair in this situation and would ask that you review this. Kind Regards Mark Bowden
I've just reviewed the whe process for your exam. You sat the exam online on Friday 26th July getting an instant pass result. The exam body printed and despatched the certificate to us on Thursday 1st Aug, just 4 working days and we despatched to you on Monday 5th Aug. From exam to final despatch was a mere 6 working days. Our policy which we over exceed just about every time is 10 days. You review is grossly unfair. Regards Mark Bowden
By leaving applying for your Personal Licence late is not the fault of the Hospitality Academy. We tell every client interested in gaining a licence to not wait until the last minute. It can take up to a month to gain a Personal Licence, the council taking the greatest time. Taking an online exam with us sped up the process for you exponentially, from exam to certificate in a matter of days. This is a qualification, the certificate is an OFQUAL certificate and comes from the examining body, their will always be a time for them to print, despatch to us then receive after we send on to you. You were clearly desperate to get your certificate and blamed your own procrastination in the first instance on us and lashed out unnecessarily, even though we delivered as we promised as we invariably always do.
The National Hospitality Academy is rated 5.0 based on 488 reviews