“I contacted Nexus Energy by email. They replied promptly. A suitable appointment for the assessment was arranged. This was carried out in good order. I was kept informed and within a few days I received the EPC. Everything went smoothly so I would recommend them.”
“The flat was degraded from C to D. I was not happy.
The double glazed windows were assessed as poor, despite of a good quality and with no fault found.”
Hi, Sorry that you were disappointed with your survey results but we can only provide accurate data for the software that then produces the EPC and the age of your windows determines the quality. Your windows were pre-2003 which means they can be upgraded.
“Admin/ Reception extremely helpful re organising dates, times, etc. Survey carried out punctually and at very reasonable price. Would heartily recommend this company.”
“I purchased an EPC. My loft is insulated and can be accessed via a hatch. The assessor did not go into the loft as she said a visual inspection would not be adequate I needed some sort of contractor certificate but this was not available as we insulated to more than the required depth ourselves. I now have an incorrect and worthless EPC certificate that says no loft insulation and therefore cannot can an Boiler Upgrade grant or similar. Feeling conned :(”
