Nexus Energy Solutions Reviews

Name: Nexus Energy Solutions
Rating: 4.81

4.8 Rating 102 Reviews

95 %

of reviewers recommend Nexus Energy Solutions

Company Reviews

Metrics

Info

4.8

Based on 102 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0141 345 2180

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 1 year ago

“I have used Nexus on numerous occassions in the past and I have been impressed with the service received. On this occasion I needed a survey completed and returned within a week which they were able to do for me.”

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Posted 1 year ago

“The engineer came at an agreed time, did his job, explained everything clearly. Well done.”

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Posted 1 year ago

“Survey carried out carefully and professionally.”

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Posted 1 year ago

“Was told that the report would be back to me by 2-3 working days but it took 5 working days and held up my property sale. Communication was poor.”

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Posted 1 year ago

Hi, Sorry that there was a delay with your EPC being sent. I have looked into this to see why it wasn't sent within our usual 48-72 hour time frame. Sometimes there can be a delay due to an address not being available on the EPC register and takes additional time to add which is out with our control.

Posted 1 year ago

“I contacted Nexus Energy by email. They replied promptly. A suitable appointment for the assessment was arranged. This was carried out in good order. I was kept informed and within a few days I received the EPC. Everything went smoothly so I would recommend them.”

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Posted 1 year ago

“The flat was degraded from C to D. I was not happy. The double glazed windows were assessed as poor, despite of a good quality and with no fault found.”

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Posted 1 year ago

Hi, Sorry that you were disappointed with your survey results but we can only provide accurate data for the software that then produces the EPC and the age of your windows determines the quality. Your windows were pre-2003 which means they can be upgraded.

Posted 1 year ago

“Excellent Company, will definitely use Nexus again.”

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Posted 1 year ago

“Carried out at convenient time. Surveyor polite and professional.”

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Posted 1 year ago

“Good value for money, very efficient and easy to deal with.”

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Posted 2 years ago

“Admin/ Reception extremely helpful re organising dates, times, etc. Survey carried out punctually and at very reasonable price. Would heartily recommend this company.”

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Posted 2 years ago

“Very efficient”

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Posted 2 years ago

“Very responsive and understood our needs as a client.”

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Posted 2 years ago

“I would like to thank your consultant for being warm and courteous and very helpful with all questions we asked.”

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Posted 2 years ago

“I purchased an EPC. My loft is insulated and can be accessed via a hatch. The assessor did not go into the loft as she said a visual inspection would not be adequate I needed some sort of contractor certificate but this was not available as we insulated to more than the required depth ourselves. I now have an incorrect and worthless EPC certificate that says no loft insulation and therefore cannot can an Boiler Upgrade grant or similar. Feeling conned :(”

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Posted 2 years ago

“Excellent swift professional service. thanks”

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Posted 2 years ago

“Good customer service and knowledgable auditor.”

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Posted 2 years ago

“Very prompt and efficient service”

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Posted 2 years ago

“fast and straightforward”

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Posted 2 years ago

“Speedy response to enquiry, quote abs work carried out. EPC also sent very quickly. Very efficient service.”

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Posted 2 years ago

Nexus Energy Solutions is rated 4.8 based on 102 reviews