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Newlenses.co.uk Reviews

4.8 Rating 1,746 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,746 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
Fantastic service, fast delivery. Highly recommend.
Helpful Report
Posted 5 years ago
easy to order, efficient and professional. 2 frames I owned had lenses re glazed in a week. Good customer service (they edited 1 order I had entered wrong)
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Posted 5 years ago
Good price, acurate prescription, hassle free - will def use again :)
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Posted 5 years ago
First time customer, so I was able to make use of the 10% discount. I had two old pairs of RayBans reglazed for £80, all turned around in a week. Superb service, definitely recommend.
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Posted 5 years ago
Very easy ordering system, quick delivery back to me. My new product is great.
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Posted 5 years ago
Very pleased with my reglazing. Will definitely use again and again.
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Posted 5 years ago
I sent in two pairs of designers frames, having everything built into my prescription lenses, thinking I hope they do a good job. They came back with in a week and a half, because it took a little longer because of the transitions and bifocals they had to fit, but I am telling you lot out there they came back well I haven’t no words but to say I am sending in another two pairs for single vision and sunglasses I am that pleased with them. Try them out you will not be disappointed.
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Posted 5 years ago
I chose to use my old frames, had them for 2 years and felt they were still comfy to wear, so chose newlenses to reglaze. Apart from misunderstanding of the price for 2 pairs and they did come back, with loose arms, the service was quick. Although i didnt give them much time, my fault really, them pushed my glasses to the front so could have them back by the Tuesday. I will use again.
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Posted 5 years ago
Amazing ! Big chain opticians we’re going to charge me £80 for new prescription glasses, but using the spare frames I had I got new lenses for £20 - bargain and super speedy, great communication. Will use again and recommend
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Posted 5 years ago
The glasses are better then I imagined. Fit perfectly light and comfortable to wear A+ 10/10
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Posted 5 years ago
What a brilliant service!So happy with my new lenses in my favourite frames,so good that I'm going to send another pair. Great price and communication fabulous.Thank you.
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Posted 5 years ago
Excellent fast and professional, good communication, I'll be using your services again thank you
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Posted 5 years ago
A quick and simple process to order online, and very quick turnaround on the lens replacement. Great value for money.
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Posted 5 years ago
Very good service and great price for prescription glasses.
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Posted 5 years ago
Excellent product and service.
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Posted 5 years ago
Great job ! Swift & fairly priced. Puts any high st outlet to shame.
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Posted 5 years ago
Couldn’t be happier! Great price, great quality, will definitely use again.
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Posted 5 years ago
I went for my eye test but didn't want what was available in store so asked for my prescription, Don't be scared to do this just because you have your eye test there doesn't mean you have to buy your glasses from them. Went home popped computer on then decided on frames and then popped in my prescription then payed . It's as easy as that. Recieved my order a few days later. I also emailed regarding query about just replacing lenses on my husband's varifocals. Which was answered within an hour. Totally recommend and so much more cheaper than the shops
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Posted 5 years ago
Very good response from new lenses. I was delighted with lenses and quality of care. I highlighted the need for a quick turn around due wearing glasses old prescription not working well for me and they sent new glasses back asap.
Helpful Report
Posted 5 years ago
Very efficient service. I was informed when my old frames had been received and when the new ones were despatched. Excellent product. Half the price of the replacement lenses I was offered by 2 different opticians. Will use this company again.
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Posted 5 years ago
Newlenses.co.uk is rated 4.8 based on 1,746 reviews