Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,753 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lenses are a fraction of the price I used to pay at my opticians although the lens quality is far more superior. I only wish that I had used newlenses.co.uk before, excellent service and quality recommend them highly.”

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Posted 4 years ago

“I think this company is providing a very necessary service. Easy ordering, Good value lenses. Excellent Service.”

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Posted 4 years ago

“Got varifocals and they work very well, only negative was the time to complete the whole process, which took several weeks”

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Posted 4 years ago

“Great customer service and very easy from start to finish. Impressed with the turn around time too. Many thanks!”

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Posted 4 years ago

“Good value fast turnaround 👍”

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Posted 4 years ago

“Newlenses did a superb job and the turnaround was less than a week. Very impressed and will be using Newlenses again very soon! Thank you!”

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Posted 4 years ago

“Have used New Lenses quite a few times and have always been very very pleased with their service. Very friendly chaps, makes a difference.”

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Posted 4 years ago

“Fair price, fast and efficient service”

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Posted 4 years ago

“Excellent service and value for money.”

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Posted 4 years ago

“I purchased new distance lenses for my own frames and I am really pleased with these I chose scratch resistant and middle tint The whole process was very efficient I posted my frames and they were returned completed in a week Very reasonable price Will use again”

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Posted 4 years ago

“Great lenses and service as usual”

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Posted 4 years ago

“Great place would not go anywhere else for glasses.”

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Posted 4 years ago

“I ordered the ultra thin lenses, I was a little bit disappointed with the thickness of these. On the whole very happy with the service & the turn around. Because was over£69 I qualified for free delivery though I did pay £7.50 for insured delivery.”

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Posted 4 years ago

“Excellent service with excellent communication- highly recommended”

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Posted 4 years ago

“It was very quick and very cheap. The quality is also second to none”

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Posted 4 years ago

“Never use this company. They are quick to take your money but when you try and chase through your order they just fob you off with excuses. They have had the frames for over four weeks and they are still (as of today) quoting a 7-10 day turnaround. Totally unsatisfactory.”

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Posted 4 years ago

Hi, thank you for taking the time to give feedback and I'm extremely sorry that you have had delays with your order. As you know, we have had some bad luck with one of the lenses breaking during manufacture, so we had to re-make the lenses. This caused the delay with your glasses. I'm very sorry again for the delay, I do hope you are happy with your glasses now that you have received them. Kind regards.

Posted 4 years ago

“Excellent and speedy service. Happy with my new lenses in my old favourite frames. Easy to order. Very happy thanks.”

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Posted 4 years ago

“Very pleased with my purchase, glasses look sturdy and price very reasonable.”

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Posted 4 years ago

“Excellent service at great prices yet again. Will be ordering from New Lenses again”

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Posted 4 years ago

“Ordering was so easy and the order was completed and promptly despatched.”

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Posted 4 years ago

Newlenses.co.uk is rated 4.8 based on 1,753 reviews