Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,745 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,745 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Newlenses service was amazing. I got my prescription from an optician and it was a piece of cake entering it onto the Newlenses online order page. I need varifocals and thin lenses so I knew the cost would not be cheap but it was around half of what I paid for glasses from my optician! For varifocals I had to send a photo wearing my old glasses so they could see the position of my pupils Done by email. So easy. And the glasses arrived in a few days....the varifocal lenses were perfect! I might mention that I came to Newlenses because I was so fed up of having spent around two hours ordering glasses at the optician and then waiting ten days for the glasses then having to send them back because the varifocal area was in the wrong place for me. One happy customer!”

Helpful Report

Posted 4 years ago

“Excellent service; did exactly what I had hoped for.”

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Posted 4 years ago

“Very pleased with the overall service, the quality of the new lens and the quoted price for re-glazing my glasses. Recommended.”

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Posted 4 years ago

“Best lenses ever! Superb service”

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Posted 4 years ago

“Great service. Fast, good communication and a really good price.”

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Posted 4 years ago

“Very impressed with is this simple & speedy service. Plus great value! Thank you.”

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Posted 4 years ago

“Very happy with the ease of ordering, speed with which my glasses were made and despatched and the excellent value price”

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Posted 4 years ago

“My new frames lenses arrived on time. They are spot on. Excellent choice of range. This is the second time I have used this company and shall continue to do so as I have found their customer service and quality to be of a high standard. The price is very god compared to previous suppliers”

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Posted 4 years ago

“Outstanding in all respects from start to finish. Very many thanks.”

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Posted 4 years ago

“Extremely simple, efficient and fast service.”

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Posted 4 years ago

“Exceptional service from Newlenses. Very fast turnaround and very happy with my new, antireflective lenses. Excellent value, too. Highly recommended.”

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Posted 4 years ago

“I got my Calvin Klein frames re glazed with a new perscription for transition lens - coated with reactolight tint. They took a couple of weeks - ordered just before New Years eve. The price was fantastic - the glasses are good - thou i'm still adjusting to the new perscription - but cannot fault the service.”

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Posted 4 years ago

“Tried using Newlenses.co.uk last year based on great reviews and wasn't disappointed at all. Helpline was very helpful. Lenses were reglazed really quickly and I was very pleased with the results. Have used them in January too with same great results. Would definitely recommend.”

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Posted 4 years ago

“Easy to use website, swift service and competitive prices.”

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Posted 4 years ago

“Great service and will be using them again.”

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Posted 4 years ago

“Easy process.Kept me in touch all the way through and completed in very short space of time considering it was New Year holidays as well.Highly recommended.”

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Posted 4 years ago

“Very happy with the whole processes. I had a reglazing service, my glasses were perfect, delivery time excellent. Will certainly use New Lenses again and certainly recommend it!”

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Posted 4 years ago

“Great service. Two pairs carefully glazed with a speedy return in 10 days. Have used before and will use again in future.”

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Posted 4 years ago

“really straightforward process, full of information, the turnaround on my new lenses was 5 days....! yes 5 days. BRILLIANT 5 STARS”

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Posted 4 years ago

“Quick service, easy to order. Arrived in good time. Made a mistake with order, my fault. Have tinted lenses, like sunglasses now, should have ordered reactalight lenses.”

Helpful Report

Posted 4 years ago

Newlenses.co.uk is rated 4.8 based on 1,745 reviews