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Newlenses.co.uk Reviews

4.8 Rating 1,745 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,745 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
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Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
Really happy with my reglazed glasses, great quality and reasonably priced. Great customer service too, highly recommend.
Helpful Report
Posted 5 years ago
I ordered 2 pairs of glasses with yellow lenses. I was a little worried as never bought prescription strength on internet. But they came absolutely amazing . In fact I am in the process of ordering more for my partner. My self my son and my daughter
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Posted 5 years ago
The entrie order to receiving of glasses went very smoothly. Thank you.
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Posted 5 years ago
Took 1 week. Great service.
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Posted 5 years ago
I'm really impressed with new lenses. I've had 3 pairs of glasses and one re-glaze now and everything has been done quickly, efficiently and cost effectively. I prefer the reglaze lenses to the expensive ones I got originally with the glasses.
Helpful Report
Posted 5 years ago
Very pleased with the quality of lenses and frames. The deal of BOGF makes the purchase of these glasses a very attractive deal. So, full marks to Newlenses.co.uk for their excellent professional produced prescription reading glasses. You will not be disappointed by choosing this company.
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Posted 5 years ago
Great glasses and great service.
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Posted 5 years ago
My wife said don't go with them, never heard of them it's a scam. I gave it a try, the reviews were all 5/7 days great. After 2wks I started to worry so I texted them , I was told my lenses were difficult ,yer right, anyway after 2wks5days My glasses came back. I am as happy as a pig in sxxx. I will definitely use this company again. By the way this review is genuine! JJ SIMS.
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Posted 5 years ago
This company goes above and beyond to please their customers and have excellent customer relations. They responded immediately and helped me to correct a serious mistake I made. I am very impressed with their service and cannot recommend them enough.
Helpful Report
Posted 5 years ago
Placed order on Sunday, posted glasses on Monday afternoon, returned Friday - what a service - excellent
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Posted 5 years ago
I've had several frames equipped with new lenses and am always very impressed with the speed and quality of the service. It means being able to have several pairs of glasses on the go, rather than one crushingly-expensive pair from the opticians.
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Posted 5 years ago
Extremely fast delivery, just a couple of days from placing order. Good quality glasses & case.
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Posted 5 years ago
i sent my rayban aviators for new prescription lenses in amber for driving and i must say the turnround was within a week and the lenses are perfect. A great company that i will use again.
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Posted 5 years ago
After reading other reviews and being expected to pay over the odds at my local opticians for replacement lenses I decided to try Newlenses.co.uk. The process was extremely easy and the turnaround time brilliant. I can't recommend this service enough and will definitely be using them again. You should too!!!
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Posted 5 years ago
Very pleased with reglazed glasses. Very quick service.
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Posted 5 years ago
Thought for a long time about getting new lenses online and finally took the plunge. So glad I did. Great advice, followed their recommendations and ended up with top of the range lenses that I couldn't be more pleased with. Better lenses than I've had from the high street and so much cheaper to. Sorry I didn't do this a long time ago.
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Posted 5 years ago
Fast! Fast! Fast! Could take out Glasses Direct on a West World style shootout any day of the week. Just wish they offered bigger discounts on lens thinning which always seems to rack up the price on my prescription. Nevertheless, I'll be back!
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Posted 5 years ago
Very pleased. Speedily reglazed a newish frame so I can still use it for reading glasses post cataract surgery. Great value and smooth process throughout.
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Posted 5 years ago
So happy with my experience with Newlenses. After it looked like nowhere was going to get the job done they came through and done what was needed and faster than I ever could have imagined for a fraction of the price I'd imagined it to be..
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Posted 5 years ago
They did a good job and clearly have good intentions. I am pleased with the glasses. They were helpful when contacted. Communication was generally good BUY they could improve by stating a delivery time at the outset (and meeting or improving on it, obviously).
Helpful Report
Posted 5 years ago
Newlenses.co.uk is rated 4.8 based on 1,745 reviews