Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,745 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,745 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All went very smoothly”

Helpful Report

Posted 4 years ago

“Read the reviews about new lenses.co.uk, previously bought my lenses from Costco, only to realise the same lenses I payed £240 for only weeks earlier are £75.00 cheaper so I placed the order with them. the company acknowledged receiving my frames via email kept me updated and within the ten days they had quoted to returned them back to me. I can only say they are exactly what I ordered I’m very happy with the price and quality of the work thanks so much, Mike”

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Posted 4 years ago

“I had new lenses put into an existing glasses frame. They seem very good. Took a little time for them to come back but otherwise will use the company again.”

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Posted 4 years ago

“Had to quickly order some new glasses as I had somehow manage to lose my old ones. These came within 10 days and fit perfectly. Well made and look good. All this at a fraction of the price of a pair from a High Street optician, thanknyou.”

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Posted 4 years ago

“Excellent service ,very pleased with new lenses,old glasses like new”

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Posted 4 years ago

“I cannot recommend Newlenses highly enough. New varifocal lenses fitted to a rimless frame and returned 12 days after posting, excellent service. The workmanship and lens quality are first class and I saved three or four hundred pounds on high street prices. I will have no hesitation in returning for my spectacle needs. Kenny D”

Helpful Report

Posted 4 years ago

“Just great lenses. I was quoted £600 for deglazing at Boots. For a third of this cost NewLenses provided the exact same service. I was dubious about the quality of the varifocal spec but have been well impressed and will always use this service in future. Thank you NewLenses.”

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Posted 4 years ago

“Literally brilliant quality lenses, fitted perfectly to my frames. I was very impressed with the work thay did.”

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Posted 4 years ago

“Superb customer service, rapid turn around, and both times I've used the reglazing service, my glasses have been excellent.”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“A very professional and organised operation. I was extremely happy with my new lenses as well as delivery time Customer Service excellent also.”

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Posted 4 years ago

“Good quick service great price”

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Posted 4 years ago

“Great prompt service”

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Posted 4 years ago

“Although the final product was as I wanted I was disappointed with the length of time to process my order. It took 1 week to acknowledge receipt of my order and two weeks to respond to my request for thin lenses; very unacceptable.”

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Posted 4 years ago

“Excellent quick service! The 2 pairs of glasses purchased fit perfectly, the rimless glasses are very light and agile. Brilliant!”

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Posted 4 years ago

“Really pleased, good price and good service and good product. Over all very nice. Will be buying again from them in future, God willing, spared and well. Kind regards from a happy customer in the Isle of Harris, Scotland.”

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Posted 4 years ago

“I sent off my frames and was immediately informed when they arrived. They came back within a week and they are great. I had to contact them about something and they came back to me straight away, great service”

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Posted 4 years ago

“Lenses are excellent. Frame not important - bought for price. Swift delivery. Very pleased.”

Helpful Report

Posted 4 years ago

“I decided to buy online after having issues with walk-in opticians. I ordered a £30 spectacle frame with bifocal (after having issues with varifocals in the past). I absolutely love both the frames and lenses. The frames are well made and I have used them non-stop since April. Because I was so happy with them, I have bought two more pairs- one with transitional's (still getting used to) and the other for close-up work. These are the first-ever multifocal glasses that have worked for me.”

Helpful Report

Posted 4 years ago

“Great experience. Easy to order and brilliant value for money.”

Helpful Report

Posted 4 years ago

Newlenses.co.uk is rated 4.8 based on 1,745 reviews