Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,753 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick service, great frames with the correct prescription. I will definitely use newlenses.co.uk again!”

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Posted 4 years ago

“Just bought I guess our 7 or 8th pair of glasses from Newlenses. Ober the last few years oth my wife and I have had glasses re-lensed and only once did we have slight problem but that was because the glasses were unusually large like safety glasses. But newlenses worked at it until we were satisfied. A brilliant company and we would strongly recommend them.”

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Posted 4 years ago

“My lenses were not right sent my glasses back 14 days ago followed up by email no news yet???”

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Posted 4 years ago

Our sincere apologies, we have opted to supply an alternative brand of lens to address the concerns you have raised. With the lockdown, this lens is taking a little longer to complete than normal. We have now confirmed that this will ship by Monday.

Posted 4 years ago

“The only website I use for reglazing my glasses, I have already used them a couple of time and highly recommend. They are fast and and get the job done well.”

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Posted 4 years ago

“I have already written a review!”

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Posted 4 years ago

“The service I received from Newlenses was prompt and efficient. I am pleased with the result, which also saved me a worthwhile sum.”

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Posted 4 years ago

“Quick and efficient service, Lenses are excellent and I will be happy to use new lenses again”

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Posted 4 years ago

“First class service Very happy with my new lenses”

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Posted 4 years ago

“All went very smoothly”

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Posted 4 years ago

“Read the reviews about new lenses.co.uk, previously bought my lenses from Costco, only to realise the same lenses I payed £240 for only weeks earlier are £75.00 cheaper so I placed the order with them. the company acknowledged receiving my frames via email kept me updated and within the ten days they had quoted to returned them back to me. I can only say they are exactly what I ordered I’m very happy with the price and quality of the work thanks so much, Mike”

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Posted 4 years ago

“I had new lenses put into an existing glasses frame. They seem very good. Took a little time for them to come back but otherwise will use the company again.”

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Posted 4 years ago

“Had to quickly order some new glasses as I had somehow manage to lose my old ones. These came within 10 days and fit perfectly. Well made and look good. All this at a fraction of the price of a pair from a High Street optician, thanknyou.”

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Posted 4 years ago

“Excellent service ,very pleased with new lenses,old glasses like new”

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Posted 4 years ago

“I cannot recommend Newlenses highly enough. New varifocal lenses fitted to a rimless frame and returned 12 days after posting, excellent service. The workmanship and lens quality are first class and I saved three or four hundred pounds on high street prices. I will have no hesitation in returning for my spectacle needs. Kenny D”

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Posted 4 years ago

“Just great lenses. I was quoted £600 for deglazing at Boots. For a third of this cost NewLenses provided the exact same service. I was dubious about the quality of the varifocal spec but have been well impressed and will always use this service in future. Thank you NewLenses.”

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Posted 4 years ago

“Literally brilliant quality lenses, fitted perfectly to my frames. I was very impressed with the work thay did.”

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Posted 4 years ago

“Superb customer service, rapid turn around, and both times I've used the reglazing service, my glasses have been excellent.”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“A very professional and organised operation. I was extremely happy with my new lenses as well as delivery time Customer Service excellent also.”

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Posted 4 years ago

“Good quick service great price”

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Posted 4 years ago

Newlenses.co.uk is rated 4.8 based on 1,753 reviews