Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,745 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,745 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service used it for first time due to virus lockdown and was very happy. You don’t make clear at start of process that you can use your own prescription, which is what I wanted.”

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Posted 4 years ago

“Fantastic service! Lenses better than I imagined, great price for scratch resistance and anti reflecting! Will definitely use again. Got the glasses back very quick too”

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Posted 4 years ago

“I would recommend New Lenses. My old frames have been transformed with reading strength lenses. The service was reasonably priced , quickly delivered and communication throughout excellent. Thank you.”

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Posted 4 years ago

“I was struggling with my prescription reactalite varifocal lens. Due to lockdown I couldn't visit my optician. I found Newlenses on line and ordered clear varifocal reglazing. It just took a week between sending my glasses and recieving them back. The new lens are brilliant thank you.”

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Posted 4 years ago

“How customer service should be! Excellent service from beginning to end.”

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Posted 4 years ago

“Brilliant service. Took special care to ask me to clarify what I needed. My frames were a lovely antique pair and an unusual shape. The end result arrived quickly and are perfect. So pleased.”

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Posted 4 years ago

“I have now purchased a set of lenses fitted to an existing frame and a complete set of glasses. Excellent quality both times, very quick turn around and good prices.”

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Posted 4 years ago

“Great quality, price & service with lots of choice. Will be using again instead of high street opticians.”

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Posted 4 years ago

“From my initial enquiry, the whole process was made very easy. I was anxious at first that getting my glasses right remotelyseemed a difficult task, but the process was made very easy. I was notified at every stage and pleasantly surprised at the speed of service.”

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Posted 4 years ago

“pleased with my glasses”

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Posted 4 years ago

“I am delighted with the service and prompt return of my glasses”

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Posted 4 years ago

“Great quick service, thanks!”

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Posted 4 years ago

“easy to order, fairly self explanatory website. Received glasses promptly and without fault.”

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Posted 4 years ago

“Would recomend to others,easy to order,fast delivery, and was really impressed with the quality, would definitely use again”

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Posted 4 years ago

“Very pleased. Glasses arrived within a week. Fitted well, good price and I can read with them!!!”

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Posted 4 years ago

“Delighted with my new glasses.. I got two pairs for £22 deliverd..”

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Posted 4 years ago

“The service worked well despite lockdown due to Coronavirus”

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Posted 4 years ago

“Very helpful and patient when Royal Mail lost my glasses. Got some others and they're great quality.”

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Posted 4 years ago

“Excellent job. Matched perfectly. Seemingly, much better than my Specsavers more expensive glasses.”

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Posted 4 years ago

“In mid virus lockdown I broke my rimless glasses. One lens was broken. My previous repair place only fixed frames. These lenses were complex – coated, varifocal and self-tinting. Communication was easy and the turn around time was under a week door-to-door including slow postage due to the virus. The glasses are better than new. Just amazing service.”

Helpful Report

Posted 4 years ago

Newlenses.co.uk is rated 4.8 based on 1,745 reviews