Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,749 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had 3 pairs of glasses "re-glazed" - really pleased with with 2 pairs, but the 3rd pair - a half-rimmed frame by Yves Stain Laurent just don't look right, which is a shame.”

Helpful Report

Posted 2 years ago

“Was a little reluctant initially to use new lenses.co.Uk, but I shouldn’t have been. Ordering, posting was very easy, and my glasses were returned to me very quickly, and I love the lenses.”

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Posted 2 years ago

“An excellent service . New lense were put into my favourite frames and returned to me in the case that I sent them in within a working week. Would use again .”

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Posted 2 years ago

“Excellent glasses at a good price”

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Posted 2 years ago

“I was initially wary of sending my quite expensive frames to a company that was new to me via the Internet. I found the website easy to navigate and ordered and paid for my new lenses. The whole process took about a week and when my new glasses arrived they were perfect. I would have no hesitation in recommending this company to my friends and family.”

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Posted 2 years ago

“Excellent glasses, the best varifocals I have ever owned.”

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Posted 2 years ago

“The process was really straightforward and the conversations I had with Andy were great. Overall the service I received was first class and my snooker lenses are perfect. Thanks Kevin”

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Posted 2 years ago

“Excellent service. Glasses were returned in a week. Good communication & replacement lenses were perfect.”

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Posted 2 years ago

“Very quick and no problems with the lenses”

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Posted 2 years ago

“Thank you they are fine, although the frames are very scuffed around the nose area, I don't suppose this could be helped as they probably had to be held tightly somehow to get the lenses out. I will perhaps try to oil them to bring back the tortishell design and restore the colour.”

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Posted 2 years ago

“Just received my new varifocals, they are above and beyond what I expected, I love them, these are better than previous varifocals ones I have purchased from a familiar high street company. Thank you”

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Posted 2 years ago

“Excellent service and very quick delivery. Thanks.”

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Posted 3 years ago

“Enormously helpful, a great price and very good service. Very pleased with my re-lensed glasses!”

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Posted 3 years ago

“Since 2017 I have placed multiple orders on behalf of myself and wife and without exception the service, quality of product has been perfect . I recommend to all my friends.”

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Posted 3 years ago

“Reliable and great value. Even varifocal lenses are as good as any I’ve had made by a mainstream manufacturer at less than half of the cost. I’ll never have lenses made any other way again.”

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Posted 3 years ago

“Really quick service. Great communication.”

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Posted 3 years ago

“I am very satisfied with the 2 sets of distance lenses I have recently had put into my existing frames, and am now having the lenses for my 2 sets of reading glasses also changed. Liking the frames I already have I see no reason for incurring the expense of new frames and this is an excellent way of updating prescriptions.”

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Posted 3 years ago

“Very pleased. I was a little apprehensive to try this service, as I had always used excellent local family-owned opticians for thirty years. But they were taken over by a multinational who made a right hash of my prescription and tried to charge me £598 for the privilege of not being able to see.....”

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Posted 3 years ago

“Brilliant, quick turn around and very helpful what more do you need”

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Posted 3 years ago

“Excellent speedy service. It's the second time I have used them and never a problem with the glasses when I get them back. Very professional and kept me updated through the process”

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Posted 3 years ago

Newlenses.co.uk is rated 4.8 based on 1,749 reviews