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Newlenses.co.uk Reviews

4.8 Rating 1,752 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,752 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
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Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Anonymous
Anonymous  // 01/01/2019
Excellent, quick service.
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Posted 3 years ago
Me and my partner have used Newlenses for some years now and we have always received top service and quality products for competitive prices. Highly recommended business!
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Posted 3 years ago
Very pleased with the service. My second time sending frames to them - highly recommended.
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Posted 3 years ago
I've had 3 pairs of glasses "re-glazed" - really pleased with with 2 pairs, but the 3rd pair - a half-rimmed frame by Yves Stain Laurent just don't look right, which is a shame.
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Posted 3 years ago
Was a little reluctant initially to use new lenses.co.Uk, but I shouldn’t have been. Ordering, posting was very easy, and my glasses were returned to me very quickly, and I love the lenses.
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Posted 3 years ago
An excellent service . New lense were put into my favourite frames and returned to me in the case that I sent them in within a working week. Would use again .
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Posted 3 years ago
Excellent glasses at a good price
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Posted 3 years ago
I was initially wary of sending my quite expensive frames to a company that was new to me via the Internet. I found the website easy to navigate and ordered and paid for my new lenses. The whole process took about a week and when my new glasses arrived they were perfect. I would have no hesitation in recommending this company to my friends and family.
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Posted 3 years ago
Excellent glasses, the best varifocals I have ever owned.
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Posted 3 years ago
The process was really straightforward and the conversations I had with Andy were great. Overall the service I received was first class and my snooker lenses are perfect. Thanks Kevin
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Posted 3 years ago
Excellent service. Glasses were returned in a week. Good communication & replacement lenses were perfect.
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Posted 3 years ago
Very quick and no problems with the lenses
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Posted 3 years ago
Thank you they are fine, although the frames are very scuffed around the nose area, I don't suppose this could be helped as they probably had to be held tightly somehow to get the lenses out. I will perhaps try to oil them to bring back the tortishell design and restore the colour.
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Posted 3 years ago
Just received my new varifocals, they are above and beyond what I expected, I love them, these are better than previous varifocals ones I have purchased from a familiar high street company. Thank you
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Posted 3 years ago
Excellent service and very quick delivery. Thanks.
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Posted 3 years ago
Enormously helpful, a great price and very good service. Very pleased with my re-lensed glasses!
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Posted 3 years ago
Since 2017 I have placed multiple orders on behalf of myself and wife and without exception the service, quality of product has been perfect . I recommend to all my friends.
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Posted 3 years ago
Reliable and great value. Even varifocal lenses are as good as any I’ve had made by a mainstream manufacturer at less than half of the cost. I’ll never have lenses made any other way again.
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Posted 3 years ago
Really quick service. Great communication.
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Posted 3 years ago
I am very satisfied with the 2 sets of distance lenses I have recently had put into my existing frames, and am now having the lenses for my 2 sets of reading glasses also changed. Liking the frames I already have I see no reason for incurring the expense of new frames and this is an excellent way of updating prescriptions.
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Posted 3 years ago
Newlenses.co.uk is rated 4.8 based on 1,752 reviews