Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,745 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,745 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, lenses indistinguishable from those from my opticians, less than half the price and I have loads of frames I like.”

Helpful Report

Posted 5 years ago

“It could not have been easier just completed the from on the website and sent my old farms I received a text informing me that they had arrived and six days later I revived my glasses and they are spot on overall it was vary good and would recommend it to anyone.”

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Posted 5 years ago

“Newlenses offer a fantastic service and pay attention to detail all at a reasonable price, highly recommended”

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Posted 5 years ago

“Perfect and so quick will definitely use again”

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Posted 5 years ago

“Very good service and very prompt returns.”

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Posted 5 years ago

“Very good turnaround time, frames returned quickly and exactly as expected in nice case. Competitive pricing with plenty of options. Friendly team and kept informed of progress at every stage.”

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Posted 5 years ago

“I purchased replacement lenses for my rimless varifocals. My original lenses came from a High St optician. Like most people I had some concerns about ordering the new lenses online. I ordered the best quality lenses, with Transitions. The cost was almost half the quote from my High St optician. I sent to Newlenses my frames and received the replacement back in 6 days. My concerns at the outset were not realised as the new glasses are spot on. I cannot therefore speak highly enough of the Newlense experience and will certainly use them again when required. Highly recommended.”

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Posted 5 years ago

“First time I used New Lenses and what a fab service I received I am wearing the glasses and have no problems with them at all and for a fraction of the cost of other high street outlets. Thank you so much.”

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Posted 5 years ago

“They re glazed my Rayban aviators with yellow prescription lenses for driving and only took a week to turn them round. Very happy with the service and lenses. would recommend , five stars.”

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Posted 5 years ago

“Could not be happier with the service.. easy to understand online order form with many options. Kept me updated on order progress & received my glasses back in a week. Would recommend”

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Posted 5 years ago

“Great service and quality at an excellent price. The whole process was much easier than expected so very satisfied.”

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Posted 5 years ago

“I have now had my new glasses just over a week and am absolutely delighted with them. Not only was I able to use some funky frames but the anti glare coating actually works! Just back from Spain and didn't need sunglasses!”

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Posted 5 years ago

“Very pleased with my new glasses and pleased with the service I received but I feel New Lenses good do a few things to improve 1) have some genuine specials offers on (like Glasses Direct, a good company with very competitive prices) 2) Keep the customer updated during to sales to purchase stage)”

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Posted 5 years ago

“Good service and low price. Will be sending my other glasses to have new lenses as well.”

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Posted 5 years ago

“I recently had varifocal lenses fitted into my existing glasses and sunglasses by Newlenses.co.uk. The process was very straightforward and I was kept up to date with what stage my glasses were at. I was able to choose my lens type, thickness etc. In using Newlenses.co.uk I have saved myself at least £300 and am very satisfied!”

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Posted 5 years ago

“Quick order processingand delivery at a good price. Cheers!”

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Posted 5 years ago

“I originally ordered transition lenses and went for a cheaper option as you do a young man contacted me and said the transition chosen would not work as well because of the windscreen Well I upgraded and have thanked my lucky stars The young man explained to me VERY IMPRESSED WITH THE SERVICE THANK YOU EVERYONE I NOW HAVE WHAT I’VE BEEN LOOKING FOR BRILLIANT THANK YOU SO MUCH As they say I’ll BE BACK Oh and I can see lol lol I have told All my friends about the fantastic service you offer Regards S.B.”

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Posted 5 years ago

“Amazingly good service. 2nd time I’ve used them because the service is so good. Reading glasses reglazed and sunglasses are now prescription. Easy to use and arrived back with me within 1 week. I’ve been raving to everyone about them.”

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Posted 5 years ago

“Easy process with excellent results, and all done within 14 days. Good value compared with high street optician prices. Highly recommended.”

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Posted 5 years ago

“Excellent service and high-quality glasses - thank you!”

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Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,745 reviews