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Newlenses.co.uk Reviews

4.8 Rating 1,745 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,745 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
very easy to order excellent value. would recommend to anyone
Helpful Report
Posted 4 years ago
A no fuss ,hands on , easy to use service, from the comfort of my own home! Just got my frames 're-glazed in no time at all,ordering was so easy, I'm very impressed, and will be using again. great service, Thankyou.
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Posted 4 years ago
Very happy, good quality lenses and fast service, highly recommended
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Posted 4 years ago
Did exactly what they promised.
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Posted 4 years ago
Great to deal with, good selection of frames etc. Perfect
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Posted 5 years ago
Very prompt and easy service to use. Wasn't sure about ordering on line as you can't try the glasses on to see what they look like but I'm very pleased with the glasses and would definitely use this company again.
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Posted 5 years ago
I am very pleased with the glasses and the service. I received the glasses back a week after posting them off, they were exactly as I had ordered, and Newlenses were very responsive to emails.
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Posted 5 years ago
I had bought some ray ban sunglasses that I bought elsewhere and wanted prescription lenses fitted. Whole ordering experience was really good - easy to use website where I decided the type of lenses I wanted and put in prescription and paid and then I sent off sunglasses next day. I got an email to say they had been received and then an email just over a week later to say they were ready and had been despatched and I got them back within two weeks. The lenses are great and whole experience was good so 5 stars from me.
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Posted 5 years ago
First time I have used Newlenses,, absolutely fantastic service, super efficient company , customer services are outstanding, my newlenses arrived within 5 days of posting , I would highly recommend this company, extremely reasonable too 😄
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Posted 5 years ago
My glasses broke, the optician said i needed new lenses and frames as the only fit a match. I checked you had a frame the same and Alan said by email if i bought them with fashion lenses, then sent my lenses to you they would be fitted. 3 days after i posted my lenses the new frame with my lenses arrived. Thank you very much both pleased and amazed. Brian Wilson.
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Posted 5 years ago
Excellent customer service - prompt quick service - my order was completed and my frames with the new lenses were returned to me very quickly. I will recommend Newlenses.co.uk to both my family and friends.
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Posted 5 years ago
Good and fast advice followed by good and fast service at a great price.
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Posted 5 years ago
Quick response to emails and delivery. I would recommend Newlenses to anyone
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Posted 5 years ago
I received my original frames together with my .replacement perception lenses in 5 days. I am very pleased with the transition lenses
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Posted 5 years ago
Excellent glasses for the price
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Posted 5 years ago
Excellent service, reasonable prices and very satisfied. Thank you
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Posted 5 years ago
I bought Bose Bluetooth speaker frames. However I needed to have varifocals fitted and Bose don’t do them. With trepidation I sent my frames to Newlenses, which were returned in under two weeks fully fitted, in time for my holiday, and at a very competitive price. Well done. Highly recommended
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Posted 5 years ago
Excellent service from start to finish. Very fast turnaround and excellent quality lenses
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Posted 5 years ago
Fastastic service! Sent glasses of Monday and it was returned of Friday! I will recommend this company!
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Posted 5 years ago
I cannot use them s the focus is to short,the old lenses were better.,not very pleased with lenses
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Posted 5 years ago
Newlenses.co.uk is rated 4.8 based on 1,745 reviews