Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,746 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, efficient service at a very reasonable price. I'm very pleased with my new lenses.”

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Posted 5 years ago

“Great service . Responsive to email queries, communicated through from receiving prescription to shipping. First time I’ve used them and would recommend this company. I am very pleased .”

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Posted 5 years ago

“Fantastic service (so fast!), value for money and new lenses, would definitely recommend!”

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Posted 5 years ago

“Excellent service and personal communication. Highly recommended!.”

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Posted 5 years ago

“Very happy with the quick service and quality and arrived super fast 👍🏼”

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Posted 5 years ago

“This is the 5th time I have used these they are absolutely amazing they now have a customer for life.”

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Posted 5 years ago

“Faultless service, very quick turnaround, great communication throughout. Many thanks, Steve.”

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Posted 5 years ago

“I'm pleasantly surprised at how this company can offer such a good service at such a low price. Not complaining though. Quick service, good quality.”

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Posted 5 years ago

“Excellent fitting, Great communication. Good people to deal with!”

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Posted 5 years ago

“Glasses just what I wanted. Very good service and quality. Would use again.”

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Posted 5 years ago

“great service will use again”

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Posted 5 years ago

“My lenses were replaced by yourselves and I can honestly say, they are the best, clearest lenses I've ever had. Outstanding value for the money. Thanks Christina.”

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Posted 5 years ago

“Great Price but Terrible customer service.”

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Posted 5 years ago

Hi Jamie, thank you for taking the time to provide feedback, it's much appreciated. However, we are puzzled as to why you think you had "terrible customer service". We received your order on 24 March and your glasses were dispatched 2 days later. I can see no other correspondence with you. Please let us know if there is anything we can help you with. Kind regards, Adam

Posted 5 years ago

“My third time of having my lenses done by these great people ! The vision through my very complicated presecription lenses is superb. They were helpful and speedy and usually the cost my super thin polarised lenses alone is in excess of £280....it was half that with Newlenses. SUPERB !”

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Posted 5 years ago

“A quick and simple process providing fair value for money. I had lenses made for Rx inserts and they did a much better job than a certain high street chain did providing a similar service in the past.”

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Posted 5 years ago

“On time, really good lenses, great service... and got to use my old frames which i really liked.”

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Posted 5 years ago

“Very tasteful glasses customer service excellent quick delivery service Will recommend to anyone who needs new glasses”

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Posted 5 years ago

“I sent in some designer frames my son bought me into New Lenses for reglazing. My glasses arrived today they are amazing. You even gave me a new case. Thank you so much”

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Posted 5 years ago

“Great service, no issues, reglazing completed quickly. Good quality and great price.”

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Posted 5 years ago

“Was shocked by the very expensive estimate my optician gave me for thin replacement varifocal lenses. The Newlenses quote was two thirds cheaper. Although worried about going this route, I gave them a try with very satisfactory results. My glasses were despatched by recorded delivery and returned just over a week later in the same way. It is great to have the clearest of vision again!”

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Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,746 reviews