Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,745 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,745 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, good quality, quick turnaround. What’s not to like!”

Helpful Report

Posted 2 years ago

“Excellent service. Very response and helpful with questions, order arrived quickly!”

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Posted 2 years ago

“Having bought a pair of American frames in Dubai, I was surprised that a very well known high street opticians would not entertain the idea of fitting lenses in them. They advised me that there was every chance that the frames would snap, and the only company that could do it was the American manufacturers ! Newlenses fitted lenses in at a very good price - the turn round was under one week ! I am absolutely thrilled, and will be returning to them in the future.”

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Posted 2 years ago

“Great service as always.”

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Posted 2 years ago

“Very easy to order and very good delivery of varifocals. I had gone to Specsavers and they had so many options for the lenses it was totally confusing and very expensive. New lenses were the exact opposite. 5 Star.”

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Posted 2 years ago

“Great service as always.”

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Posted 2 years ago

“For the third time Newlenses have replaced the lenses in my existing glasses. I have total confidence when I use this service. It’s trackable, reliable and affordable with a good turnaround time and my lense requirements have always been spot on. Thank you Newlenses!”

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Posted 2 years ago

“I am a regular customer and have recommended many friends and family as the service and quality is of the highest standard .”

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Posted 2 years ago

“No comment!”

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Posted 2 years ago

“Excellent fast service. Good communications and end product. Would definitely use again.”

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Posted 2 years ago

“Due to your poor communication and the abused delay of my last order, I will never use your service again. Well done?”

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Posted 2 years ago

“Really happy with this service. Fantastic job and quick too.”

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Posted 2 years ago

“Absolutely thrilled to bits with your service So professional Many Thanks”

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Posted 2 years ago

“Sent glasses away after arranging it in early June. Its August now and still no glasses back. First they appeared lost with no record of receiving them. Not good for expensive glasses sent special delivery. They ask for a PO Box so not many signed couriers will accept that address so had to pay that. Then they were found and they set to work. Asked for lightest tint of yellow. Glasses came back the strongest yellow you can imagine. see photo. Also lenses werent working right for variofocals. So had to send it back again. Asked to remove tint. Glasses came back and still yellow. So it has gone back again. They still working on it and barely communicating so have asked for money back as just not got the service or any recognition of the inconviences and mishaps.”

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Posted 2 years ago

“Replaced my original sunglasses lenses with varifocals. Very pleased with the result and means I can now use them for driving again. If you want to keep your original frames, then this is a great service.”

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Posted 2 years ago

“Good to deal with.took a week to get to me even paying for 1st class post.☹”

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Posted 2 years ago

“The reglazing of my existing frames was a great success. The new tinted lenses are amazingly thin and look superb. Thank you.”

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Posted 2 years ago

“Excellent Professional service. Highly recommended, I am absolutely delighted with all aspects of the ordering process from Oder to delivery .”

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Posted 2 years ago

“Excellent , quick and affordable service”

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Posted 2 years ago

“I am more than pleased with the reglazing that I had done on my spectacle frames. The service was very efficient and also hassle-free. I will certainly be using this method when it comes to any spectacle needs in the future.”

Helpful Report

Posted 2 years ago

Newlenses.co.uk is rated 4.8 based on 1,745 reviews