Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,746 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb quality lenses and great value; thoroughly recommended and will definitely use again.”

Helpful Report

Posted 7 years ago

“I have bought spectacles on-line before but never have I received service with such lightning speed. The quality does not seem to have suffered because of such prompt service. I shall certainly shop with you again!”

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Posted 7 years ago

“I find the whole experience useing your services very easy to do and have recommended you to my friends I was fed up getting ripped off by the high street shops over all the years I will never use them again , well done to all the team that work with you . Best regards Mr Jack Smith”

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Posted 7 years ago

“so happy with my glasses, swift delivery and very quick service. very happy customers. will use it again”

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Posted 7 years ago

“Excellent glasses, very quick delivery, no hassle, so much cheaper than optician, definitely recommend :)”

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Posted 7 years ago

“I had a much loved frame to use as sunglasses and they were completed with new lenses very quickly and look fab! Thank you Newlenses. I will be using you again.”

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Posted 7 years ago

“This is the best in class reglaze service I've ever used, very customer conscious and prompt with glasses turnaround. I will highly recommend and also use their services again.”

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Posted 7 years ago

“Their services were absolutely excellent, ranging from the easy to use website to the efficiency of producing the lenses and sending them back to me quickly. I loved the way that they gave a breakdown in price for lenses and coatings so I knew exactly what I was paying for. My glasses are now perfect rectifying unsatisfactory lenses from a major retailer.”

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Posted 7 years ago

“Fantastic customer service. Reliable trustworthy service and great value products. Very pleased with the fitting of the my new lenses. Less than I thought I received a discount for my first purchase. Would highly recommend this company for your new lenses. Thank you.”

Helpful Report

Posted 7 years ago

“They replaced my lenses when I felt that the near sight 'D' was too big, too high up, affecting my peripheral long vision. The replacements resolved that issue perfectly. You don't ask about any negatives, so I'll have to mention one here: The lenses are definitely too easily smeared. Very quickly, a thin film appears on the lenses and has to be wiped off. This did occur on my previous glasses, but only after a week or two. But with these new lenses, they will require cleaning hourly. The smearing is very fine and isn't really noticeable with the glasses on. That's why overall I am pleased with the glasses and will be keeping them. They're not smear-proof. I assume they are scratch-proof, but I won't be testing that.”

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Posted 7 years ago

“2nd time I've used this company. Great service and fast delivery. Fantastic quality and price”

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Posted 7 years ago

“Very quick and accurate service, easy communication and economical prices. Happy to do business again!”

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Posted 7 years ago

“The prescription was made accurately and lenses are of highest quality. For same specs the high street would probably charge easily triple the price.”

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Posted 7 years ago

“Newlenses.co.uk offer an excellent value and efficient service. I was very impressed. My frames were reglazed and returned to me in under a week. I was so impressed that I immediately sent a second pair in for reglazing. The quality of the lenses seems very good. I would definitely recommend Newlenses.co.uk”

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Posted 7 years ago

“Easy to use Web Site, Good procedure to return glasses for re-glazing. Good communication re progress. Good value.”

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Posted 7 years ago

“I ordered glasses from the petite range which were too small when they arrived. I contacted Newlenses to let them know but thought it was my fault for not measuring properly. Andy replied and offered to make me new regular glasses for free. Brilliant customer service.”

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Posted 7 years ago

“Reglazed my glasses, great job, fast turnaround and good cost. Many thanks”

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Posted 7 years ago

“I am very happy with the glass... Good quality for the price and just took a week to come...”

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Posted 7 years ago

“I ordered a pair of varifocals which are absolutely fine and less than a third of the cost of my originals from a high street shop.”

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Posted 7 years ago

“Excellent price good quality frames very good price well pleased overall good delivery time”

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Posted 7 years ago

Newlenses.co.uk is rated 4.8 based on 1,746 reviews