Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,746 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been quoted an obscene amount to reglaze an existing frame by my opticianI used Newlenses.co.ok. I was charged 1/3 of the quote and the service was excellent.”

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Posted 8 years ago

“My husband is delighted with his new glasses.”

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Posted 8 years ago

“the clearest lenses i have ever had, i took the pricier option on variofocal and transition and worth every penny”

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Posted 8 years ago

“EASE OF ORDERING. PRICE. QUALITY.DELIVERY.”

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Posted 8 years ago

“Brilliant service, very quick. Quality of lenses are excellent. In fact they are better than the originals that came with my Rayban's. Would 100% use again.”

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Posted 8 years ago

“Very happy with my new lenses,very good service and very helpful,these cost a fraction of the price in the high street and I would throughly recommend this company quality is excellent. Thank you”

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Posted 8 years ago

“I had been stupid enough to sit on my glasses only breaking the lenses, so it was great to be able to re-lens them and to have a perfectly good pair of glasses again for a lot less than new ones. Thanks to the team at Newlenses.”

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Posted 8 years ago

“Great service at a great price with a fast turnaround even on my half rim Oakley glasses.”

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Posted 8 years ago

“The price and helpful staff”

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Posted 8 years ago

“Excellent service, very quick turn around and will definitely use again. Sent glasses in for re-glazing and came back perfect.”

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Posted 8 years ago

“Easy to contact, order taken quickly, fast delivery, glasses just what I wanted”

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Posted 8 years ago

“I had my glasses reglazed, it was a faultless service, communication at evening and weekend. My five pairs of glasses all reglazed for a fantastic price, definitely recommend to anyone.”

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Posted 8 years ago

“Hi I was really pleased with all the helpful staff I spoke to when buying new lenses , I'll be using again in the future”

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Posted 8 years ago

“Had a couple of questions re new lenses before I sent my own. Fully answered and was quite happy to send for a reglaze of my existing frames. Came back very quickly and very happy with the reglaze, nice and clear to see through and I will be ordering another pair with new frames from NEW LENSES . Very pleased with job and the questions that I asked were fully answered. Would highly recommend.”

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Posted 8 years ago

“I Say Ding Dong! Crikey, Frightfully kind and what exquisite service! What ho!”

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Posted 8 years ago

“Very happy with the service from Newlenses.co.uk. I wanted a different prescription lens put in my existing frames. The online ordering process was very easy. Newlenses kept me updated on the progress of my order. Within a day of receiving my glasses Newlenses had completed my order and posted them back. I am very happy to have recycled my very expensive frames and given them a new lease of life! I would highly recommend this service. I will be sending off another pair very soon for the same service.”

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Posted 8 years ago

“I was so pleased with the service I was given. They communicated with me every step of the way and assisted promptly with a query I had. Delivery was extra quick, almost by return of post and my glasses are perfect. Costs were so much cheaper than my local opticians. I will use newlenses again and I highly recommend them.”

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Posted 8 years ago

“Lenses took 3 weeks to come {instead of the advertised 1-2} and not the shape I asked for and the bridge is crooked so the glasses do not sit level on my face. Can't be bothered sending them back to be corrected too much hassle with postage and waiting another 3 weeks!”

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Posted 8 years ago

Hi Wayne, Thank you for taking the time to write a review. As you know, you had a specific request for non-standard custom lenses in the shape provided by your hand drawings. We are very happy to oblige with custom jobs such as this, but please understand that they take a bit longer due to the complexity of the lens manufacturing process. We would be very happy to try and re-make your lenses to your satisfaction if you would like to return your glasses to us, please let us know. Kind regards, Adam Newlenses.co.uk

Posted 8 years ago

“Excellent personal service.I would recommend them to all my friends. Tom Casey,Dublin.”

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Posted 8 years ago

“Everything was really good. I din't realise you could reglaze sunglasses. Was promised a ten % discount for being a first time customer which I didn't get but, apart from that, everything was excellent.”

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Posted 8 years ago

Newlenses.co.uk is rated 4.8 based on 1,746 reviews