Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,746 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and excellent value for money. Speedy service and delivery will defo use again.”

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Posted 7 years ago

“Response to questions was quick and detailed”

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Posted 7 years ago

“Super glasses. Very happy with the product and the whole process was very fast and efficient.”

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Posted 7 years ago

“reglaze was fine but not very impressed that my nose piece looked like it had been destroyed with pliers. cost me 9.95 for new nose pads”

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Posted 7 years ago

“Order process was quick and easy. Delivery was within a few days. I will definitely be ordering again and have recommended the site to family and friends.”

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Posted 7 years ago

“Passed the "Ronseal" test -They did exactly what they said they would do!”

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Posted 7 years ago

“Great service - easy to use website - had my favourite Dior rimless glasses fitted with new lenses and came back perfect for a fraction of cost of new pair. Thank you.”

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Posted 7 years ago

“Have used them twice, satisfied customer”

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Posted 7 years ago

“THANKYOU most pleased with my new lenses, hadn't realised just how much my eyesight had deteriorated. An £80.00 saving from my local High Street won't mention the name but also a chemist . My sunglasses also need doing and will me happy to return to have them done...thanks”

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Posted 7 years ago

“Good quality, very responsible and good service, arrived on time.”

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Posted 7 years ago

“My glasses arrived last week and they are absolutely fantastic. I'd had so much trouble previously with a well known High Street opticians, getting my specs incorrect three times, that I got my eyes tested there and sent off my prescription to Newlenses.... my glasses are varifocal and they got my specs spot on, I'm very happy with the process, order, cost, ongoing communication and delivery. Thoroughly recommended, I will be buying a second pair soon. Thank you so much for your wonderful service..... Gill B.”

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Posted 7 years ago

“Excellent price. Excellent service. Unfaultable. Would use again.”

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Posted 7 years ago

“This is the second order with newlenses really pleased with the price and the service”

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Posted 7 years ago

“I made a mistake on my prescription , Newlenses replace them with out compliant Thanks Mr David Lowden”

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Posted 7 years ago

“I lost my glasses on a bus & wasn't keen on spending a ridiculous amount at my opticians. I knew what my prescription was so for less than £15 including p+p I figured I had nothing to lose. They arrived within a week and are actually a better fit than the ones I usually pay £85+ on. Definitely be coming here again.”

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Posted 7 years ago

“The customer service and sales team were very helpful when deciding the options to choose and kept me informed of the progress of my order. I was able to make some changes to my order without too much complication... but above all there was a voice at the end of the phone and I felt comfortable that there was someone there if I needed to talk.... I say this because one of the very large competitors will only communicate via email or fax... not much use if you want to discuss... or when things go wrong...”

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Posted 7 years ago

“Prompt and efficient.”

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Posted 7 years ago

“A brilliant service and great communications with Adam. Sorted out my varifocal lenses peripheral vision when Specsavers made a mess ! Karl.”

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Posted 7 years ago

“Stress free shopping”

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Posted 7 years ago

“Reglazed my Oakley sunglasses. Great value. Had them back in less than three weeks.”

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Posted 7 years ago

Newlenses.co.uk is rated 4.8 based on 1,746 reviews