Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,745 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,745 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

Write Your review

Tell us how Newlenses.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. I was a little worried because the frames I had were vintage and very old, but the end product was fantastic. Was also very easy to order, just fill out a form and sent the frames off. The turn around was very quick for me, and in the end a great pair of new lenses in my vintage frames.”

Helpful Report

Posted 4 years ago

“Good service lenses excellent.Will buy from them again”

Helpful Report

Posted 4 years ago

“Great quality for an amazing price! Again! If it stays like this I will get all my lenses from New Lenses”

Helpful Report

Posted 4 years ago

“Absolutely fantastic service. They worked on my new lenses so quickly and had it delivered in pristine condition. The fabulous bit is I can see with them. Thanks guys!”

Helpful Report

Posted 4 years ago

“Excellent service, I had a new pair of glasses and lenses renewed in my old frames and both arrived within a week”

Helpful Report

Posted 4 years ago

“Great work and prompt service. Will recommend Newlenses.co.uk”

Helpful Report

Posted 4 years ago

“What an amazing service. My old much loved Prada sunglasses are discontinued but my lenses were so scratched. I found this company and sent my sunglasses away on the Monday and received them back on the Friday. It is like having a brand new pair of sunglasses for a fraction of the price. Great comms throughout. Delighted and highly recommend.”

Helpful Report

Posted 4 years ago

“Fantastic service . Fast and efficient . New lenses perfect.”

Helpful Report

Posted 4 years ago

“Very pleased with lenses.”

Helpful Report

Posted 4 years ago

“Excellent service, thank you. I had my glasses back in a week, with perfect new lenses.”

Helpful Report

Posted 4 years ago

“Having struggled to find a High St opticians to fit lenses into existing frames I was recommendef to Newlenses. They were helpful provided clear information & I am extremely pleased with the finished product. I will use them again.”

Helpful Report

Posted 4 years ago

“My wife put new lenses into an older good frame and she now has a new pair of good glasses. We are very happy with the lenses and the service.”

Helpful Report

Posted 4 years ago

“Ordered 2 pairs of prescription lenses for sunglasses. Competitive price. When they came back one pair was slightly distorted and I contacted Newlenses. Immediately they send me a free-post return label. I told them I was going on holiday and they expedited the fix and I received the glasses back in time. Would like to call out Adam and Adam for their excellent service. would highly recommend!”

Helpful Report

Posted 4 years ago

“Great...quick”

Helpful Report

Posted 4 years ago

“I love the glasses. They are well made and stylish. Like most on line glasses sights, my only issue is with a failure to totally accurately represent the colour of the frames. Mine were Crystal blue but they are a darker shade than I anticipated and see no evidence of crystal but, overall I am very pleased with them. Would I buy them again - yes, I would.”

Helpful Report

Posted 4 years ago

“I got some prescription lenses fitted in an old pair of sunglasses I had lying around and the process of uploading my prescription, choosing the lenses and ordering them was so simple, I’m going to get some more lenses fitted in my old glasses. Really good service and they sorted out my glasses even though I forgot to add my order number when I sent my sunglasses into them. Would recommend them to anyone looking to get new glasses online.”

Helpful Report

Posted 4 years ago

“Very pleased. Very rapid turnaround and they can read my prescription which is more than I could. Will be back for some reading glasses very soon.”

Helpful Report

Posted 4 years ago

“Great service, great quality. thk you”

Helpful Report

Posted 4 years ago

“I have used Newlenses for many years and always find the reliable, prompt and good value.”

Helpful Report

Posted 4 years ago

“GREAT. Worth looking into”

Helpful Report

Posted 4 years ago

Newlenses.co.uk is rated 4.8 based on 1,745 reviews