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Newlenses.co.uk Reviews

4.8 Rating 1,754 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

Write Your review

Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
Ordering was so easy and the order was completed and promptly despatched.
Helpful Report
Posted 4 years ago
Good value service. I shall return thank you!
Helpful Report
Posted 4 years ago
I must say that my "new" glasses are every bit as good as those direct from the high street. I had a couple of pairs of glasses which were virtually as new and the frames of which had been very expensive. Rather than comj7t these to the scrap heap I decided to take a chance with new lenses. The glasses were back with me within a fortnight and are excellent. Newlenses even included a new case and the old lenses were returned to me. I would certainly have no hesitation in using this company again - they are highly professional and clearly cakey their customers.
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Posted 4 years ago
Very satisfied with the result.Will reccommend to others.
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Posted 4 years ago
I have used Newlenses twice now on both occasions the service has been first class,speed of service is very good,quality of product is excellent and the customer service is top notch. Thank you. Highly recommended.
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Posted 4 years ago
I’ve never gotten new lenses via the web before, so this was my first bash, and very happy with the results. The website is easy to follow, and they kept me informed on the progress. A great solution if you want to keep frame ang just require new lenses. Recommended.
Helpful Report
Posted 4 years ago
Excellent service. Happy with the value and quality of product and the communication was faultless.
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Posted 4 years ago
Brilliant, fast service from start to finish very happy with new lenses. Would highly recommend.
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Posted 4 years ago
This is the third pair of glasses/ sun glasses I have had made and I am very pleased with the results. Excellent quality and very quick service
Helpful Report
Posted 4 years ago
Great service. I was a little worried because the frames I had were vintage and very old, but the end product was fantastic. Was also very easy to order, just fill out a form and sent the frames off. The turn around was very quick for me, and in the end a great pair of new lenses in my vintage frames.
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Posted 4 years ago
Good service lenses excellent.Will buy from them again
Helpful Report
Posted 4 years ago
Great quality for an amazing price! Again! If it stays like this I will get all my lenses from New Lenses
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Posted 4 years ago
Absolutely fantastic service. They worked on my new lenses so quickly and had it delivered in pristine condition. The fabulous bit is I can see with them. Thanks guys!
Helpful Report
Posted 4 years ago
Excellent service, I had a new pair of glasses and lenses renewed in my old frames and both arrived within a week
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Posted 4 years ago
Great work and prompt service. Will recommend Newlenses.co.uk
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Posted 4 years ago
What an amazing service. My old much loved Prada sunglasses are discontinued but my lenses were so scratched. I found this company and sent my sunglasses away on the Monday and received them back on the Friday. It is like having a brand new pair of sunglasses for a fraction of the price. Great comms throughout. Delighted and highly recommend.
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Posted 4 years ago
Fantastic service . Fast and efficient . New lenses perfect.
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Posted 4 years ago
Very pleased with lenses.
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Posted 4 years ago
Excellent service, thank you. I had my glasses back in a week, with perfect new lenses.
Helpful Report
Posted 4 years ago
Having struggled to find a High St opticians to fit lenses into existing frames I was recommendef to Newlenses. They were helpful provided clear information & I am extremely pleased with the finished product. I will use them again.
Helpful Report
Posted 4 years ago
Newlenses.co.uk is rated 4.8 based on 1,754 reviews