Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,745 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,745 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was our first time using New Lenses. It was very simple and clear when using website; the follow up service was excellent; quick delivery and a quality job at the end. We will be using them again for sure”

Helpful Report

Posted 4 years ago

“I am very impressed with the quality of the spectacles I received and the professional and efficient service of the staff, thank you so much”

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Posted 4 years ago

“really easy navigation of the website, I could choose what I wanted with ease. good communication throughout and sent back to me well packaged with no damage. would use again”

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Posted 4 years ago

“This is the second time I have used Newlenses. Really great, fast service. I have found another old pair of glasses with scratched lenses, so will be using them again. Would recommend to anyone looking to refurbish their glasses at a fraction of the cost of new. Brilliant.”

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Posted 4 years ago

“Newlenses Reglazed own frames with reading lenses. Sent on the Monday and received by Friday of same week. Good communication and reading glasses perfect. I would definitely recommend. Also the best value with coatings and thinner lens compared with other online companies.”

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Posted 4 years ago

“Excellent service. Really pleased with the glasses that were returned to me quickly and for a greats price. I wasn’t sure how long it would take but they were back with me within 7-10 days.”

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Posted 4 years ago

“Very quick and efficient and a great price too”

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Posted 4 years ago

“First time I have purchased glasses online. Easy enough to enter prescription details & new 2 pairs of new specs arrived in less than 2 weeks. Glasses are a good fit and well made. I selected standard pair for everyday use plus a rimless pair with light yellow tint which I find are perfect for driving in all conditions. Will probably buy from Newlenses again based on quality of service.”

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Posted 4 years ago

“Excellent fast service, less than half the price quoted at Specsavers. Would recommend to anyone.”

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Posted 4 years ago

“Came out great! Took about 1 week, no problems at all with the entire process. Very happy to save money and continue use my favorite frames!”

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Posted 4 years ago

“Really impressive turnaround on my glasses, so happy with the order, fantastic glasses, well made and my prescription reproduced perfectly as well as another pair with a different prescription! Definitely good value for money, fab frames, great choice of tints and lenses! Would sincerely and highly recommend that you get your specs from Newlenses!”

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Posted 4 years ago

“Brilliant Service, Communication and product Guarantee. A first class and proficiently run business.”

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Posted 4 years ago

“Bought glasses from new lenses came very quick and very good glasses so good bought 2nd pair recommended”

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Posted 4 years ago

“A slight delay in returning the items , but eventually got them back first class . One pair was re-glazed for £40 less than Vision Express.”

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Posted 4 years ago

“This is the best way to get your prescription glasses re-glazed! Buy cheap used frames on eBay that are your size and get them re-glazed by "Newlenses" - quick turnaround if you send special delivery”

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Posted 4 years ago

“Excellent service I sent my Frames away less than a week ago for new lenses & they are back & in delighted with the service & the price. Fantastic value for money.”

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Posted 4 years ago

“Quality Lenses,and fast service”

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Posted 4 years ago

“I am very happy with my new lenses (fitted to existing frames). The process was quite simple and it took about two weeks from posting my glasses to wearing them again with the new lenses fitted and at a very reasonable price.”

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Posted 4 years ago

“Good choice, great prices and fast delivery.”

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Posted 4 years ago

“Brilliant service used my old glasses frame and had new prescription lenses put in - very pleased with how quickly the process was and will definitely be ordering again.”

Helpful Report

Posted 4 years ago

Newlenses.co.uk is rated 4.8 based on 1,745 reviews