Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,745 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,745 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Communication was easy and my newly glazed varifocal glasses arrived in good time and gave excellent vision as soon as they were worn.”

Helpful Report

Posted 4 years ago

“I apprehensively ordered new varifocal lenses for my existing frames, feeling that I may regret purchasing online. I received an email informing me that my frames had arrived at Newlenses and another email stating that the new lenses had been fitted and were in shipping. The completed glasses were back with me within two weeks and they are perfect. I’m delighted with my purchase!”

Helpful Report

Posted 4 years ago

“Two pairs of glasses were replaced very effectively and efficiently. There were a number of queries about the actual prescription being used, and Newlenses were thoughtful and helpful in resolving these. I have been very pleased with the outcome!”

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Posted 4 years ago

“great product, thank you”

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Posted 4 years ago

“Can't praise highly enough. Splendid results on all four pairs (for my wife and myself) sent for reglaze. Support from Andy was above and beyond. Would recommend to any one without hesitation.”

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Posted 4 years ago

“Brilliant. So quick and so reasonable priced. I will definitely be buying from you again.”

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Posted 4 years ago

“Did exacatly what it says on the tin. Firts time experience for me. Online order form very clear to fill out including the prescription from off my last optician's prescription test form. Sent off my old spare Specsavers frame and lenses. Regular emails kept me in touch with progress and back they came, with a new case included! Perfect”

Helpful Report

Posted 4 years ago

“I had a pair of frames but required the prescription lenses. I found the web site easy to use if you followed it carefully. Posted my frames and copy of my optician's prescription. I ordered exactly what I wanted at a fraction of the price I usually pay. My new specs were returned by first class post and are great. This is the first time I have ordered lenses online and I will again. A very happy customer.”

Helpful Report

Posted 4 years ago

“Excellent service with first class customer support (thanks Andy).”

Helpful Report

Posted 4 years ago

“First time customer, bit wary of using an online service to reglaze my spectacles. Shouldn’t have worried, first class service from start to finish. Glasses were back in under a week.....Five stars!....Mike.”

Helpful Report

Posted 4 years ago

“Quality reglazing. Excellent, fast and reliable service.”

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Posted 4 years ago

“Totally delighted with my new lenses. They are exactly what I was expecting and the new prescription is perfect.”

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Posted 4 years ago

“The lenses are a fraction of the price I used to pay at my opticians although the lens quality is far more superior. I only wish that I had used newlenses.co.uk before, excellent service and quality recommend them highly.”

Helpful Report

Posted 4 years ago

“I think this company is providing a very necessary service. Easy ordering, Good value lenses. Excellent Service.”

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Posted 4 years ago

“Got varifocals and they work very well, only negative was the time to complete the whole process, which took several weeks”

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Posted 4 years ago

“Great customer service and very easy from start to finish. Impressed with the turn around time too. Many thanks!”

Helpful Report

Posted 4 years ago

“Good value fast turnaround 👍”

Helpful Report

Posted 4 years ago

“Newlenses did a superb job and the turnaround was less than a week. Very impressed and will be using Newlenses again very soon! Thank you!”

Helpful Report

Posted 4 years ago

“Have used New Lenses quite a few times and have always been very very pleased with their service. Very friendly chaps, makes a difference.”

Helpful Report

Posted 4 years ago

“Fair price, fast and efficient service”

Helpful Report

Posted 4 years ago

Newlenses.co.uk is rated 4.8 based on 1,745 reviews