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Newlenses.co.uk Reviews

4.8 Rating 1,746 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,746 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
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Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
just the job, brilliant price, quality and service. cant fault the whole thing. Highly recommended.
Helpful Report
Posted 7 years ago
Hi Michael, Thank you for your feedback, it's much appreciated. Please let us know if there is anything we can improve upon so we can turn your review into 5 stars. Kind regards, Adam
Posted 7 years ago
Excellent service.
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Posted 7 years ago
Quick, cheap and good quality service.
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Posted 7 years ago
I have had a couple of pairs of specs done by New Lenses, good quality, fast turnround and excellent communication. For sure would use again & recommend.
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Posted 7 years ago
From ordering to delivery, the Newlenses service was great and they answered all of queries that I had promptly. The cost of the lenses was less than half of what I would have paid on from a high street optician for the same lenses.
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Posted 7 years ago
I find I cannot really use the glasses, the prescription is somehow misintrepreted and I see blur, one side of my vision like viewing my screenis larger than the other.
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Posted 7 years ago
Hi Kirsti, I'm very sorry to hear about the issue with your glasses, this is the first we've heard about it. If you could email us at support@newlenses.co.uk we will do what we can to help resolve the issue for you. Kind regards, Adam
Posted 7 years ago
Quick service at a great price
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Posted 7 years ago
I was very happy with my new lenses very good price and ultra quick delivery,recommending them to my friends.
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Posted 7 years ago
Easy to place the order, shame the postal address to send the glasses to wasn't a PO Box number as Hermes didn't like the address and I had to send them using royal mail which was dearer. Person the new lenses were ordered for is more than happy with them.
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Posted 7 years ago
Great service, communication excellent. Cheapest around and returned lenses with my glasses very quickly would highly recommend to anyone.
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Posted 7 years ago
Excellent communication. I sent my glasses and had them returned back to me within 5 days. Fast realisable service
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Posted 7 years ago
Lovely frames and excellent,speedy service. Thank you
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Posted 7 years ago
Easy to order the glasses and they were perfect when they arrived
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Posted 7 years ago
Great service - they were more than happy to meet my request for lenses within the week including express delivery. Friendly and helpful customer service. Highly recommended!
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Posted 7 years ago
Extremely quick and efficient service, sensible prices, good work.
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Posted 7 years ago
Quick delivery, good quality, very reasonable price.
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Posted 7 years ago
great service, great lenses, great prices
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Posted 7 years ago
Very professional service from first contact to delivery. Happy with lenses put in my old favourite frames, would certainly recommend Newlenses co ltd
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Posted 7 years ago
I am so pleased with my new lenses,I can now drive with confidence. I am that happy with the service, I've sent another pair to be re lenses.????
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Posted 7 years ago
great service good quality and rapid delivery.
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Posted 7 years ago
Newlenses.co.uk is rated 4.8 based on 1,746 reviews