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Newlenses.co.uk Reviews

4.8 Rating 1,745 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,745 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
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Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
Excellent service. Glasses were returned promptly. Great new multifocal lenses at a super discount to the High Street.
Helpful Report
Posted 3 years ago
Lenses are good quality and shipping is really fast. Got my glasses back within a week.
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Posted 3 years ago
This company is FANTASTIC!! I had bought some large vintage frames and this company put in new lenses, new cases, all polished and I feel back in control of my life- seeing again and with a few different pairs of glasses. Great price and communication and FAST. But most of all the quality of work is excellent.
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Posted 3 years ago
Excellent lenses and the turn around from order to delivery was amazing
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Posted 3 years ago
Lenses were fitted well and arrived promptly.
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Posted 3 years ago
Nicely fitted new lenses. Not sure if the elite standard of varifocals is any better than the standard ones to my eyes. The photochromic lenses dont become very dark.
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Posted 3 years ago
A very difficult antique frame style to work on, in precious metal, and the results are simply superb. Thank you so much - Merry Christmas and a safe and happy new year to all.
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Posted 3 years ago
Excellent service, I'm really happy with the new lenses, less than 10 days between my sending the glasses and them being returned (in time for Christmas!). The only improvement I'd suggest is an email to say that the glasses had been received after I'd sent them, but otherwise I'm very very happy.
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Posted 3 years ago
Excellent for price, faultless service and an amazing product (reglaze rimless bi-focals). Highly recommended.
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Posted 3 years ago
A brilliant company. Great products and service, well priced, with customer service of the highest standard. Fantastic!
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Posted 3 years ago
Very nicely done value for money yes it took a little longer than usual but wort it
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Posted 3 years ago
This is a wonderful company. First class products, really well priced and a very high standard for customer service. I recommend them highly to everyone.
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Posted 3 years ago
I went to Newlenses.co.uk after reading the reviews. I am not disappointed. Amazing. My bi-focals are fantastic. Excellent price,communication and service. Thoroughly reccomended.
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Posted 3 years ago
Excellent service and responsive, courteous staff.
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Posted 3 years ago
This is the third pair of glasses I have bought. It’s a great company, very accurate with prescriptions and prompt on delivery. No complaints at all. Ten out of ten.
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Posted 3 years ago
Excellent new lenses put into my old frames, didn't need any adjustment at all, fitted perfectly, rather slow service and unfortunately no phone number available to be able to talk to anyone regarding my order.
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Posted 3 years ago
Waited just over a week on my new Henleys varifocal glasses. Over the moon. Cheaper and better quality than my usual highstreet brand. My highstreet brand ALWAYS fall to bits after 6 months. These are sturdy and stylish and I can actually see properly for a change Win, win.... Thank you.
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Posted 3 years ago
The whole process was so easy, and my glasses came back within 5 days. I would recommend new lenses . Quick and efficient and you save money, what's not to like. 🙂
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Posted 3 years ago
Having used Newlenses on a number of occasions during the last 5 years for both normal & sunglass lenses they always provide an excellent quality service.
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Posted 3 years ago
Really good price and fast service
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Posted 3 years ago
Newlenses.co.uk is rated 4.8 based on 1,745 reviews