Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,746 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First Class customer care and attention. Highly recommended. Many thanks.”

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Posted 7 years ago

“I had some Glasses made in the States that have been very good but as ever I broke them! I was not returning for some time ( for work) so i google searched and NewLens came up. It was great to see the range but I was not sure of the prescription. I called them and they said they could test to check the strength of the broken ones. - well a couple of weeks later after I choose my frames I have my New glasses - which, if I had not had them, I would not have been able to type this! - Thank you NewLens it will not be long for another pair i am sure.”

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Posted 7 years ago

“Simply outstanding - a human voice on the telephone to give advice - the order processed very quickly and the quality is perfect”

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Posted 7 years ago

“Very informative and helpful. Glasses are excellent and I saved over @100+ on high street prices.”

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Posted 7 years ago

“Good Quality Glasses, Easy to order.”

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Posted 7 years ago

“I was a bit worried at first about sending my glasses to be re lensed but will always do it in future. Great communication,fast turnaround and fabulous price. 5 star”

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Posted 7 years ago

“Great value, quick and I was kept informed every step of the way.”

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Posted 7 years ago

“Very happy with my new bi-focal sunglasses in my old Calvin Klein frames. Newlenses pulled out all stops to have them ready for my holidays.”

Newlenses.co.uk 4 star review on 8th June 2017

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Posted 7 years ago

“Excellent service, the transaction could not have been easier. I will recommend to my friends”

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Posted 7 years ago

“I was looking for a spare pair of distance driving glasses and didn't want to spend a great deal of money. Newlenses turned out to be a really good choice. They are very attentive to their customer's needs and offer an exceptional delivery for prescription glasses. I would highly recommend them and I have ordered a further pair-being so pleased with the first pair.”

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Posted 7 years ago

“They arrived quickly and were exactly what I wanted. First class service and a great price”

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Posted 7 years ago

“From the very beginning the utmost care and attention to detail was given second to none customer service and great customer support with any issues will definitely be using the company again.”

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Posted 7 years ago

“Speed of service”

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Posted 7 years ago

“Even though my optician got my prescription wrong and I had to cancel my order with Newlenses for a second pair of glasses to be re-glazed the service which they gave me was first class. The first pair of re-glazed glasses arrived after a few days. When I cancelled the remaining order my refund was done immediately.”

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Posted 7 years ago

“A First Class service”

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Posted 7 years ago

“A First Class service”

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Posted 7 years ago

“Did'nt have to spend a fortune on new glasses”

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Posted 7 years ago

“Great prices and prompt service. Very pleased with the quality of the finished product.”

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Posted 7 years ago

“Very good service from start to finish. Good communication with staff, if you have any questions.”

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Posted 7 years ago

“Very efficient, fast service and high quality. Would definitely recommend”

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Posted 7 years ago

Newlenses.co.uk is rated 4.8 based on 1,746 reviews