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Newlenses.co.uk Reviews

4.8 Rating 1,745 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,745 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
I can’t thank New Lenses enough, they are so helpful and get the glasses back as quickly as possible. Would recommend 100%
Helpful Report
Posted 3 years ago
quick, easy and the glasses - I chose the cheap ones because I am careless- fit fine, and feel substantial. Will use again with confidence Andrew Williams
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Posted 3 years ago
You should send a package with postage to send the glasses to Newlenses
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Posted 3 years ago
Excellent service. Glasses posted Saturday back on Friday. And lenses perfect.
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Posted 3 years ago
Excellent service. Clear website. Glasses returned in as new condition.
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Posted 3 years ago
I wasn't sure about this site, but i needn't have worried. The service is excellent and I am very pleased with my new varifocal lenses into my original frames. Buy with confidence. Hilary 72
Helpful Report
Posted 3 years ago
NewLenses supplied a re-glaze of my moisture chamber frames. These are not standard frames so I needed to get many queries answered before placing an order. NewLenses were very prompt and helpful in their responses. My subsequent order was fulfilled very speedily and the results are really good. I have no hesitation in recommending NewLenses and will definitely use them again when my prescription changes.
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Posted 3 years ago
Very Helpful and courteous service. both lenses replace to conform to new prescription. Perfect!
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Posted 3 years ago
Great service great lenses! Highly recommend!
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Posted 3 years ago
Very helpful advice at start, informed when they received glasses, notified when mailed back. My wife's glasses need updated each year so to find the cost half the price of the high street was very helpful. See you next year New Lenses.
Helpful Report
Posted 3 years ago
Newlenses.co.uk Reviews Rate Newlenses.co.uk out of Fantastic service at a very reasonable price. I posted my glasses on a Saturday morning and got them back reglazed the following Saturday. I am loving my new lenses and will buy again from this seller.
Helpful Report
Posted 3 years ago
I am amazed at the quality of the new lenses fitted to my old frames and the quick turnaround. Everything happened as described on the website and I can even read the small print I couldn't before. Well done Newlenses.co.uk
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Posted 3 years ago
Really efficient service, felt my glasses were safe with updates on receipt and postage. Great quality lenses.
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Posted 3 years ago
Very good sevice and good quality lenses, can’t fault it. Thank you
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Posted 3 years ago
Great service, used several times now , mine are varifocals and I can't fault them. Took about ten days from sending to receiving. HIGHLY RECOMMENDED.
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Posted 3 years ago
Absolutely no complaints. Easy to order. Efficient turnaround. Quality product and service.
Helpful Report
Posted 3 years ago
Just received two pairs of glasses after 4 to 5 working days and I'm amazed at the quality, I payed twice as much for one pair at the optician's and they aren't anywhere near the quality of the ones I have just received.
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Posted 3 years ago
Very good quality lenses and glazing, the price of the lenses was very reasonable and placing an order was very straightforward. My spectacles were returned to me nicely packed within 2 weeks. Overall, very good service.
Helpful Report
Posted 3 years ago
very smooth transaction .The order was over the xmas period and what with covid i was happy with th timescale to complete my order.I would buy from them again and recommend them to my friends and family.
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Posted 3 years ago
Was quoted 350 for new lenses in boots existing frames were fine - send them off and had them back in no time at all perfect service thank you
Helpful Report
Posted 3 years ago
Newlenses.co.uk is rated 4.8 based on 1,745 reviews