Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,746 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my new specs were delivered and are completely as per my prescription, I am delighted with them. Thank you.”

Helpful Report

Posted 5 years ago

“My wife had new lenses in a very special pair of swarovski glasses that were bought for her by our son and daughter. After astranomical quotes from options i found Newlenses.co.uk. thank goodness i did, exelent service, easy to do and send prescription. And recieved them back in a week. And, they are amazing, thankyou so much, and will definitely use you again , kind regards, Chris and Carol Cumberland”

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Posted 5 years ago

“Website was easy to use and not misleading. Glasses (frames) were better than other online suppliers. I am very happy with the 3 pairs I ordered.”

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Posted 5 years ago

“Great service at a great price, I had some pretty unusual glasses to re-glaze an it was no problem, nice and easy to select what I wanted.”

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Posted 5 years ago

“The lenses are very good , and I will definitely be using new lenses again 5stars service”

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Posted 5 years ago

“Affordable service and the lenses seem better quality than those provided by my optician. They certainly scratch less easily! Customer service is helpful and promptly amended my pd when contacted, as I had given the wrong one.”

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Posted 5 years ago

“Excellent service and product, I’m very pleased with the two sets of replacement lenses I had recently. They even sent the glasses back with a new case each.”

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Posted 5 years ago

“Great service, great communication throughout. One tip tho, don’t send your glasses in by courier as they can’t delier to PO Boxes, but Newlenses even went and picked my glasses up from the post office and soon enough I had fantastic reading glasses perched on the end of my nose! Will definitely be using them again.”

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Posted 5 years ago

“good delivery do the job”

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Posted 5 years ago

“arrived as promised and very happy with service and new lenses”

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Posted 5 years ago

“Ordered my glasses they are perfect thank u so much”

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Posted 5 years ago

“Excellent service from ordering process through to delivered product The new Varifocal reactions lenses are everything I could have wished for very many thanks. John”

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Posted 5 years ago

“Having been charged a fortune at my local opticians for replacement lenses I was delighted with the prospect of being able to complete the task online. Newlenses made the process quick easy and hassle free. I am delighted with my old frames new prescription. I would highly recommend them.”

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Posted 5 years ago

“Trouble free, glasses returned within timescale. Will use again.”

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Posted 5 years ago

“Fast, no fuss, efficient service all round. Reliable and professional service and excellent value.”

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Posted 5 years ago

“great efficient service..highly recommended”

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Posted 5 years ago

“Great, easy, saved me loads of money.”

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Posted 5 years ago

“A leap of faith that worked out very well indeed for me. I had considered using an online service many times and the number of good reviews for Newlenses gave me the push I needed. Having placed and paid for my order online, I mailed my specs with a copy of my prescription and got my renewed specs back in two weeks. I have varifocals, and the lower cost enabled me to up the specification, thinner lenses with a wider field of view, rapid chromatic change, and the usual anti-scratch and glare. I made one enquiry on the progress and got a reply by email very quickly, and my specs a few days later. To sum up, I'm very pleased with my glasses, it took less time than a high street optician and saved a bunch of money too.”

Helpful Report

Posted 5 years ago

“I ordered the thinnest varifocals with transition lenses. The glasses arrived very quickly. They are of good quality and much less expensive than the high street opticians. Comminication was excellent throughout and the staff most helpful in answering my questions. I would definitely recommend Newlenses.”

Helpful Report

Posted 5 years ago

“I have now had four pairs of glasses re-glazed by new Lenses. One pair for reading...one for driving...one for watching TV with a light tint and the fourth pair for walking/driving with a dark tint. I am delighted with them and the service they have provided. I will definitely be using them in the future! Thank you for your excellent service!”

Helpful Report

Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,746 reviews