Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,745 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,745 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy, and the service was so fast and efficient. I had polarised lenses fitted to some fashion sunglasses-they look brilliant and quality is excellent. So pleased with the results, they’re exactly what I wanted.”

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Posted 4 years ago

“I have used New Lenses many times & always impresses with their quality/service/dispatch times. Five stars highly recommended”

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Posted 4 years ago

“I am very impressed with the fast and good value service. Being able to have new prescription lenses in two pairs of old but loved branded sunglasses, for far less than even basic new prescription sunglasses, has been absolutely brilliant!”

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Posted 4 years ago

“Great service, delighted with my new glasses, definitely recommend to friends”

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Posted 4 years ago

“During lockdown I accidentally damaged my varifocal lens and found new Lenses online. The website was easy to navigate with a clear pricing structure and ordering was simple. I received my new glasses within a week of posting my damaged glasses to them. Excellent service overall and very good value for money compared to my local optician. Will definitely use again.”

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Posted 4 years ago

“Very happy with your service. Will recommend your company to my friends.”

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Posted 4 years ago

“Excellent service, good quality lenses”

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Posted 4 years ago

“fantastic service from start to finish .i would highly recommend”

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Posted 4 years ago

“They dealt with my enquiries very well and speedily supplied exactly what was required.”

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Posted 4 years ago

“Excellent service from beginning to end, I would have been charged £273 for suppling my own new frames & lens thickness from the high street highwaymen, New Lenses did it at nearly half the price £153, so guess what n who their new biggest fan & promoter will be? My sister was waiting to see mine arrive & is amazed at the quality & service New Lenses 🤓👏🏾”

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Posted 4 years ago

“Great saving & service.”

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Posted 4 years ago

“I was impressed at the speed of delivery and at the glasses themselves. However there was a minor disappointment as I had expected a second pair - because of the buy-one-get-one free offer. The information was not very clear about this. A second pair would have been appreciated, even if it came without any of the special coatings on the lens.”

Helpful Report

Posted 4 years ago

Hi, thank you for your review, I'm very sorry about this but we do put a reminder message before purchasing that you have to add the second frame to the basket to get the free second pair. If you would like to contact us at support@newlenses.co.uk we can arrange for the second frame to be sent out to you. Kind regards.

Posted 4 years ago

“Great glasses in my favourite frames”

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Posted 4 years ago

“I am so impressed with this service. I was very anxious, as I'd had an eye test with Vision express, and came away with a prescription that didn't seem right Pre lockdown. I had great communication with Andy, a member of their team, who was brilliant. I felt reassured that I would receive what I needed, & I have. A perfect pair of Bifocals. Huge Thank you.”

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Posted 4 years ago

“really pleased i found newlenses.co.uk. my re-glazed work specs with bi focal lenses are great, and arrived within seven days of posting, brilliant. and icing on the cake, my re- glazed best specs just arrived! am wearing them now and they feel great. many thanks! ernie.”

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Posted 4 years ago

“easy to understand website facilty to enter your own prescription, very competitive pricing, rapid turn around, and great quality lenses.”

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Posted 4 years ago

“Excellent & prompt service.”

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Posted 4 years ago

“Very speedy service and I was delighted with my glasses. I was quite wary of sending off my designer frames but had nothing to worry about.”

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Posted 4 years ago

“Very pleased with my new glasses, they look good and change quickly with the light, i did have slight concerns with the length of time they took to arrive, over all very happy.”

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Posted 4 years ago

“Great and very quick service. Excellent quality of the lenses.”

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Posted 4 years ago

Newlenses.co.uk is rated 4.8 based on 1,745 reviews