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Newlenses.co.uk Reviews

4.8 Rating 1,745 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,745 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
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Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
excellent service + advice will use again
Helpful Report
Posted 4 years ago
Excellent service, glasses were dispatched quickly. Arrived safely and lens were correct and clear. Price was reasonable as well and cheaper than high street stores
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Posted 4 years ago
Good prices, very helpful, and great lenses. Will buy from again.
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Posted 4 years ago
Great service and my new sunglasses with a vari-focal lens are great. Thanks
Helpful Report
Posted 4 years ago
Excellent service
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Posted 4 years ago
Excellent service, after my mother had lost 2 pairs in her care home I needed to have her old glasses with a new prescription. They arrived within a few days can't recommend enough. I will be sending another pair of old frames shortly to be done. Can never have too many spares.
Helpful Report
Posted 4 years ago
Excellent all round service .would use again and recommend to others
Helpful Report
Posted 4 years ago
Excellent. My beloved but scratched Prada and Victoria Beckham sunnies returned with identical lenses and good as new. Won’t hesitate to use you again x
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Posted 4 years ago
Great service as always
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Posted 4 years ago
prompt delivery and well made according to prescription, clean and the polished. Very pleased with them, especially as this was my first order choosing frames online. Thank you.
Helpful Report
Posted 4 years ago
First class from start to finish,normally use another online site,but from now on will be using New lenses,very happy with my new glasses at a great price,Thank you.
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Posted 4 years ago
Really impressed with my new glasses, excellent quality and value for money, will definitely be ordering my next pair from Newlenses *****
Helpful Report
Posted 4 years ago
Fantastic quick service. I bought some vintage glasses and thanks to Newlenses I’ve got my prescription in there. If I say so myself - I look great!
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Posted 4 years ago
This is just a fabulous service. Sent my favourite frames in on a Friday. They were back within days perfectly installed with new frames of perfect quality. Really impressive service for the price. They kept me informed all the way through the process too, great company. Highly recommended by me !
Helpful Report
Posted 4 years ago
They use the.same info an optician requires,in the making of your glasses but they have a much better choice of frames. Youstill need a sight test. If you want tochoose your own glasses for quality and price these people are the best for choice. They got our glasses exactly right.
Helpful Report
Posted 4 years ago
Very happy with my new transitions sig 8 lenses :) best price I could find and decent service.
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Posted 4 years ago
Really good job
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Posted 4 years ago
Great value, good quality and prompt service. I'll definitely be using new lenses again!
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Posted 4 years ago
After searching many different glasses /lens makers new lenses was able to make the exact type of glasses which i required to a very good quality and very keenly priced.I will use again and would recommend to anybody
Helpful Report
Posted 4 years ago
Can’t believe companies of this caliber are so few & far between, they ooze service effortlessly from contact, customer care, queries more importantly the £157! Compared too £273 (The High St Conglomerate) charged for the same service, rest assured this is money well spent all the way. Receipt of the glasses, left my internal Dance Fever persona hands down winner in Strictly Come Dancing......
Helpful Report
Posted 4 years ago
Newlenses.co.uk is rated 4.8 based on 1,745 reviews