Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,746 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Given that the quote which I received was less than half of its nearest competitor, I was not expecting the level and speed of service which I experienced. I was deeply impressed that an error which I had made in submitting my prescription was immediately detected by Adam, the technician, who alerted me so that I might correct it. "I'll be back"”

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Posted 5 years ago

“I used Newlenses for the first time and I am very happy with my order. I ordered reglazing and my glasses arrived in excellent condition with new lenses. Good value service, excellent customer support. I will use this company again. Thank you!”

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Posted 5 years ago

“Very pleased with my new lenses fitted to my own frames. Great value for money and a quality product.Would have cost at least double on the High St. Well Satisfied.”

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Posted 5 years ago

“This is the first time with Newlenses and my glasses are great i will certainly be going there again now all my family are going there also”

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Posted 5 years ago

“Excellent service great price”

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Posted 5 years ago

“Excellent service and price”

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Posted 5 years ago

“First time purchasing glasses over the internet. I have found Adam and team provided exceptional and very helpful, especially when answering queries I had. The after sales service was excellent. Glasses received were perfect and delivered very quickly. I will certainly come back and order again. I would highly recommend this company for their great service. Thank you again for the outstanding service.”

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Posted 5 years ago

“Great service, second time I have used them for new glasses. The turnaround is very quick and quality is excellent. I made a mistake with my prescription the second time and they simply replaced the lenses, doesn't get any better than that!”

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Posted 5 years ago

“excellent price quick delivery and the glasses fit well would not hesitate to use this company again”

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Posted 5 years ago

“My opticians were being very unhelpful and I discovered Newlenses could do the job for a FRACTION of the price. They were responsive with a query and I am very happy with my new lenses. Excellent service.”

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Posted 5 years ago

“Very easy to use website, good prices and delivered in less than a week. Impressed.”

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Posted 5 years ago

“Really easy to do online with great communication and fast service.Thank you”

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Posted 5 years ago

“great sevice at excellent prices, i will be buying a couple more pairs asap”

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Posted 5 years ago

“The whole process was easy and I was very impressed with their communication as well as the speed at which I received my order. Very happy!”

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Posted 5 years ago

“Excellent. Both pairs of glasses reglazed and returned within one week. Communication first class. Would highly recommend.”

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Posted 5 years ago

“excellent service and very fast delivery”

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Posted 5 years ago

“Great on line service, no fuss, quick return, competitive price. Very good”

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Posted 5 years ago

“perfect for me, my second pair, the same kind of frames, thank you. also, prompt communication and postage, very happy!”

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Posted 5 years ago

“Excellent service and quality of glasses. Thank you”

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Posted 5 years ago

“Fantastic, efficient service. Glasses were like brand new and new lenses wonderful. Will definitely use in the future, highly recommend!”

Helpful Report

Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,746 reviews