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Newlenses.co.uk Reviews

4.8 Rating 1,745 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,745 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
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Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
Had my eyetest on eve of lockdown, needed change as had cataract removed. After post problems with delays, got back to speed now and very happy with 3 pairs of new lenses. Positive company to deal with and finished product is good. Thank you New Lenses.
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Posted 4 years ago
Great communication , lenses are amazing and was very easy to get it all done !! Recommend to everyone 10/10!!
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Posted 4 years ago
I had just spent a fortune getting new glasses from a high street shop, but was not that impressed. I decided to get a back up pair made up from my old frames, and opted for a single vision reading pair and an occupational (computer, music reading etc) pair. What I got was truly amazing. For around £70, I had 2 absolutely bang on optically pairs of glasses in less than a week from when I initially posted them. I think they turned them around in a day! Absolutely amazing. I will be using these guys again, and can unhesitatingly recommend!
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Posted 4 years ago
Excellent service. Quick turnaround. 5star!!!
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Posted 4 years ago
Every time I’ve asked an optician if they can re glaze my current frames. Which suit my face & are perfectly acceptable condition . They’ve said a big fat No ! Not so with new lenses . They were prompt well packaged & perfect condition and exactly an excellent prescription. Very happy and pleased with my purchase - under £40 for half rimmed re glazed glasses - Perfick !
Newlenses.co.uk 5 star review on 15th June 2020
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Posted 4 years ago
excellent service
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Posted 4 years ago
very good service very happy with my lenses
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Posted 4 years ago
Excellent services. Very good at providing 'special requirements' when customers need something a little different from the ordinary standard provision that you can get anywhere else. Have bought here several times, and will be back many times more.
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Posted 4 years ago
I wanted various glasses for different uses. I.E. Long sight clear and tinted for driving. Long sight for bed and lounge tv watching. Bifocals for reading in the garden. Reades for bed and lounge and intermediate focal length for computer use. I bought all these for a fraction of the cost of a major opticians and was very pleased with the quality and accuracy of the various lenses. All the glasses have sprung arms,and fit well. I cannot recommend New Lenses enough.
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Posted 4 years ago
Absolutely thrilled with the service I had. Needed lenses in the insert for some new cycling glasses and they are spot on. Back within a few days of sending them off. Good communication all the way through the process. Really can't recommend the service highly enough
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Posted 4 years ago
Varifocal lenses for a fraction of the normal price. Perfect!
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Posted 4 years ago
Amazing service Thank yiu
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Posted 4 years ago
Quick service and good quality lenses. Will have my other glasses reglaze in the future. Thanks.
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Posted 4 years ago
From the first contact to the delivery of the end product was a very easy process. My contact Andy kept me up to date with the progress of my order, which was hampered somewhat by the civic virus, but nonetheless it was completed to my complete satisfaction and at a very competitive price I would have no hesitation in recommending them to any person thinking of buying glasses.
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Posted 4 years ago
Very Good quality But don't receive new cover for glasses and to expencive
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Posted 4 years ago
My best mates still think that I cannot find my wallet even if I have new glasses they are great thankyou
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Posted 4 years ago
Brilliant service from start to finish. Highly recommend
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Posted 4 years ago
Very happy with replacement varifocal lenses. Great to be able to have my glasses repaired during these difficult times when all local opticians not available to provide this service. Would highly recommend the quality of your lenses. Thank you.
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Posted 4 years ago
lovely glasses and such a good price will use again
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Posted 4 years ago
So far very good, will await second pair and report on feelings at that time.
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Posted 4 years ago
Newlenses.co.uk is rated 4.8 based on 1,745 reviews