Nevisport Reviews

Name: Nevisport
Rating: 4.66

4.7 Rating 5,141 Reviews

91 %

of reviewers recommend Nevisport

4.7

Based on 5,141 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I received your order and I was missing an item I have emailed you twice and had no response and now you are asking me to review you !!!”

Helpful Report

Posted 1 week ago

“Sent wrong jacket. One on the site was the wrong picture for the jacket described and was to much hassel for me to return. IE I WOILD HAVE HAD TO GET RETURNS LABEL PRINTED OUT. So i would not recommend this company. There fault but ended up my problem. !!!!”

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Posted 1 week ago

“Wrong product and Wrong size sent.”

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Posted 3 weeks ago

“Hello, sorry to say this, but I have not received my order at all. Can I have a refund or the order sent to me? Thank you.”

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Posted 3 weeks ago

“Very slow with communication regarding a wrong order and then equally slow in the 'returns process with no number to call, just a ticket by ticket email system. I still have not had a refund issued and it's been over 2 weeks. Too slow for this modern age. I WOULD NOT RECOMMEND USING THIS COMPANY.”

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Posted 1 month ago

“Parcelforce's fault initially... Wrongly delivered my parcel. However, several attempts to get an answer from Nevisport to where my parcel actually is has proven unsuccessful. Really poor customer service, won't be buying again.”

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Posted 1 month ago

“Despite it shown as delivered it hasn’t been.”

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Posted 1 month ago

“Nevisport sent me two wrong shoes. I contacted customer service 6 days ago and was told to expect a call within 48hrs. I'm still waiting. But I did get a request to rate nevisport so here we are”

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Posted 1 month ago

“Unfortunately I ordered to a mis-typed address (which I accept was completely my fault). I have contacted Nevisport via email, the online form and by phone and I have not had a response at all. I have contatced the carrier who cannot do anything as it has to be confirmed by the sender. The parcel was returned to sender and sent straight back out again to the non-existent address. I am sorry to put a negative review given that the initial mistake was my fault, but I don't seem to have any other option.”

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Posted 1 month ago

“Return sent more than a week ago. Still awaiting refund”

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Posted 1 month ago

“I haven’t received this item”

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Posted 1 month ago

“VERY DISAPPOINTED. Terrible experience ! Ordered a RAB jacket in 2XL However, the system decided I needed a small ??? Tried to exchange but was told that you do not offer exchanges. Absolutely useless ! Definitely do NOT recommend.”

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Posted 1 month ago

“Communicated about the product bring marked and arrived flat and will not loft given its pa raging- asked for a replacement no response”

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Posted 1 month ago

“Still awaiting refunds from previously purchased items. Refunds still not arrived. When purchasing more pair, there is no option to have replacements...but refunds seem a long time being refunded. Infact still waiting. Not greatly pleased!”

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Posted 1 month ago

“i ordered skis and poles, they cancelled by skis, advising they were out of stock (can still be purchased online) but sent the poles without checking with me if I would still like the poles. Given they could not fulfil the order of skis, I would have ordered the poles from another retailer who stocked the skis I wanted. Awful communication and disaponting first purchase.”

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Posted 1 month ago

“I never recieved my order yet the money was taken from my account. I emailed customer services twice and never got a reply. Absolute scammers. Please avoid.”

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Posted 1 month ago

“Came with a dent. I have emailed the customer service team and still no reply!!”

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Posted 1 month ago

“Ordered an item which shows as in-stock on the website & it never arrived but the other products did without notification. Customer support staff slow to respond and unhelpful - product is still showing as in-stock online.”

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Posted 1 month ago

“Jacket was ok but not quite what i was looking for (very thin) so i returned it- still waiting for a refund over a week later , not that pleased”

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Posted 1 month ago

“The shoes that were sent were too small.I have emailed requesting an excahnge but still waiting”

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Posted 1 month ago

Nevisport is rated 4.7 based on 5,141 reviews