Nevisport Reviews

Name: Nevisport
Rating: 4.66

4.7 Rating 5,142 Reviews

91 %

of reviewers recommend Nevisport

4.7

Based on 5,142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very disappointed with Nevisport. I ordered a Petzl head torch, and you sent me a lesser spec model. I contacted your customer services but haven’t had a reply.”

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Posted 1 year ago

“Don't like leaving a poor review, however, I ordered the Black Diamond Womens Harness set and only received the harness. I have left numerous emails for you guys to get back to me and sort out the issue to no avail. All my pervious orders have been excellent without any problems.”

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Posted 1 year ago

“I have not received my parcel - the tracking shows it was delivered to someone in Aberdeen - nowhere near where I live. I am still awaiting a reply from customer services.”

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Posted 1 year ago

“I need to return the product I bought, I have been waiting for the return lebel that will me show me where to send the item”

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Posted 1 year ago

“I ordered a large in the jacket and it didn't fit. It came up very small.”

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Posted 1 year ago

“Sold items not in stock. Very abrupt customer service. Still not received refund after 9 days.”

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Posted 1 year ago

“I was sent the wrong item”

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Posted 1 year ago

“Would never buy again cannot believe I have had to pay £5 for postage to return item!”

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Posted 1 year ago

“Washed once as label says and all branding pealed off. These products are clearly fake as I have bought a body warmer which is the same brand from a trusted retailer and washed with the same method and never had a problem. Disgusting.”

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Posted 1 year ago

“Dear Nevisport, I would love to write a review of my new wetsuit. Due to the ineptitude of Royal Mail/Parcelforce I have not received it. I was given no info about when it would be delivered. They attempted to deliver on Monday 9th. They left a card with no delivery info or tracking number… but said they would attempt to deliver the next day… since I was working (again) on Tuesday I contacted the Parcelforce website to ask them to deliver to a local post office… instead they tried to deliver to my home again and having only just found the tracking number on your original E-mail I have realised they have returned it to their depot. I phoned Parcelforce on Thursday… but they did not know much either due to the lack of information on either card. I realise I am complaining about Parcelforce here not Nevisport and not Nevisport… but you do use them as a courier so are implicated to an extent. Please consider using a different courier that use’s technology expected in the 21st century rather than one which seems to still operate like the “penny black” was still in use.”

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Posted 1 year ago

“Large item was so small my size 10 friend fit it . Two weeks still chasing my refund plus had to pay to return my item. Not impressed”

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Posted 1 year ago

“I paid and then I was told it was out of stock. Very poor organisation and disappointing - to say the least”

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Posted 1 year ago

“Extremely annoying sticky labels on the handle of this product.”

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Posted 1 year ago

“Your product has NEVER arrived !!!!”

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Posted 1 year ago

“Great boots, fortunately they fitted perfectly. I say fortunately because I didn't realise that Nevisport online have a policy of not exchanging footwear if they don't fit. So if they're too small when trying on at home, you can't send them back and exchange for larger. It's probably in contravention of consumer protection acts?”

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Posted 1 year ago

“Carnt review as not received the order or had any card put through my door. Very bad service”

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Posted 1 year ago

“The wrong item arrived, and after contacting Nevisport there has been no response to resolve the issue.”

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Posted 1 year ago

“Extremely disappointed in Nevisport. I ordered a gift voucher for my son's birthday. You charged £4.95 postage which I thought was ridiculous considering you were posting from same country. It took 6 days to arrive, I get quicker mail from Australia! Instead of using Post Office which would have been so much cheaper you used parcel delivery. I will not be buying from Nevisport again”

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Posted 1 year ago

“I don’t have my order and you’re asking me to do a survey?????”

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Posted 1 year ago

“Missing items in order”

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Posted 1 year ago

Nevisport is rated 4.7 based on 5,142 reviews