Nevisport Reviews

Name: Nevisport
Rating: 4.66

4.7 Rating 5,142 Reviews

91 %

of reviewers recommend Nevisport

4.7

Based on 5,142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I would never order on line as this company does not offer free postage or returns. The item I ordered took too long to be delivered and I had to pay £15 in p&p to return it.”

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Posted 8 months ago

“Wrong shoes in right box ? Not happy at all cost me £4.00 to send back for your mistake!”

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Posted 8 months ago

“Sent me the wrong hat”

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Posted 8 months ago

“My parcel was not delivered to me but to the pub 200yds from my house! So I’m not too impressed with the delivery service. Furthermore I received no notification from Nevisport regarding the location of my parcel. Thankfully a neighbour recognised my name on the parcel and delivered it personally several days later!”

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Posted 9 months ago

“I did not recieve my order”

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Posted 10 months ago

“Haven't yet received my order, I've phoned and sent an email and had no reply to either. Where is my order? Needless to say they have my money!”

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Posted 10 months ago

“The boots were damaged before i even tried them on. Poor customer service when requested pre paid package to send them back. Will travel 60 mile round trip to return them. Not at all helpfull didnt even ask what was wrong with them.”

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Posted 10 months ago

“Initially, I was impressed with the experience, but unfortunately, the after sale customer care fell short of expectations. After ordering a jacket for my partner, I needed to swap it for a different size, which is a standard service. Despite reaching out via email to their orders@ address, I received no response. Upon calling, I was simply told to return the item for a refund and place a new order. This process not only lacked efficiency but also meant loosing the 10% discount I had on my original purchase. Swapping sizes should not have been this much of an issue, and the inconvenience has left me extremely dissatisfied with the overall customer service experience.”

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Posted 10 months ago

“I have not revieved my order, when parcel force say they attempted to deliver, they did NOT, I am still waiting, this was a present. So I cannot rate you”

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Posted 11 months ago

“Terrible service when I had an issue with a coat, had to ring up so many times to get resolved, customer services don't have a functioning telephone, I had to deal with manufacturer directly to sort out as Nevisport send my coat to wrong address so got lost”

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Posted 11 months ago

“Really bad customer service….no response. They are as slow as their delivery”

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Posted 11 months ago

“waiting to hear from you??????”

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Posted 11 months ago

“Ordered Scott Faze 3 ski goggles. Nevisport sent faze 2. Not only did Nevisport sent the wrong model they also sent damaged goggles. I sent an email to customer service but nobody has replied to me. Very poor”

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Posted 1 year ago

“My boots are faulty and no one is answering my email”

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Posted 1 year ago

“I ordered an item, when it arrived it was faulty. I contacted Nevisport about returning it and they never replied to me.”

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Posted 1 year ago

“Wrong colour item on the website so got what I didn’t want. No response other than an auto response… not happy”

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Posted 1 year ago

“I am afraid tk say i have not received my order. Parcel force are useless, they have not left a card advising what has happened to the order. I have logged a complaint with them but still have to hear. PLEASE DO NOT USE PARCELFORCE AS YOUR DELIVERY OPTION”

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Posted 1 year ago

“Only one star because I can’t give zero. Full order not received. Customer services (I use the name loosely) totally incommunicado”

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Posted 1 year ago

“MY FIRST EXPERIENCE Very disappointed. First you wait a long time for the thing and in the end they send you a different pair of shoes. One doesn't match the other. Unbelievable.”

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Posted 1 year ago

“⁰⁰000000000000000”

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Posted 1 year ago

Nevisport is rated 4.7 based on 5,142 reviews