Nevisport Reviews

Name: Nevisport
Rating: 4.66

4.7 Rating 5,111 Reviews

91 %

of reviewers recommend Nevisport

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 2nd March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great price, great service & delivery, all finished off with a personally written message in the box - nice, unique touch.”

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Posted 1 year ago

“Item advertised on the website is not what was sent. I have emailed to complain about I have been misslead and have not had a reply. Not very impressed at all.”

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Posted 1 year ago

“Got the jacket at a great price with super fast delivery, company kept me informed, I would recommend to anyone 5*”

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Posted 1 year ago

“Great Meindl walking shoes at a good price and delivered on time. Very happy.”

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Posted 1 year ago

“All aspects of the ordering process through to delivery was faultless and this being my first online purchase with Nevisport I would happily buy again.”

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Posted 1 year ago

“Worst site I have used. Can't return item. Don't respond to e mails. Don't get password e mail reset sent. Such a con.”

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Posted 1 year ago

“Product arrived in time”

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Posted 1 year ago

“I returned a pair of shoes using their pre-addressed returns slip and sent recorded delivery. It is now 3 weeks since they received my returned shoes but I've had no acknowledgement or reply or refund. I've emailed customer services twice (no response) and have repeatedly tried to call the customer service number listed on their website and every time it has rung out and eventually cut me off. I've tried direct messaging on FB, Twitter and Instagram and they don't respond other than an automated message saying to email them! They now have my shoes AND my money!!! Avoid like the plague...”

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Posted 1 year ago

“Great selection, great price and delivery was super fast too. Would use the site again.”

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Posted 1 year ago

“Shoes came on time and in good condition.”

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Posted 1 year ago

“Sent me the wrong coat, then after I raised it they failed to reply to resolve.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Still did not receive my order and Nevisport not responding to my emails. Ordered two weeks ago.”

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Posted 1 year ago

“Great item at great price but no information on delivery until it landed at my door 5 days later. Phoned the shop 3 times (Fort william) and not once did anyone answer the phone.”

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Posted 1 year ago

“Easy to use website and found exactly what I was looking for”

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Posted 1 year ago

“Item arrived quicker than expected and well packed. Loved that it was also in carrier bag! Would definitely use again”

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Posted 1 year ago

“Fast & a good price.”

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Posted 1 year ago

“Online order with Nevisport. Excellent website with an amazing range at very competitive prices. Straightforward transaction for two pairs of Scarpa Cyrus Gore-Tex Walking shoes. The shoes were delivered very quickly. A comfortable fit the shoes were in use from the moment they were delivered. A satisfied customer who has no hesitation in recommending Nevisport.”

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Posted 1 year ago

“Great service from Nevis Sport but the courier service (DHL) 48Hr delivery, actually took 72Hrs. Would've been better to travel the 38 miles to collect.”

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Posted 1 year ago

“Order was sent to the courier promptly. Awful service from the courier. The order was placed on the van for delivery on two days running but taken back to the depot stating unable to access the property but left no calling card as was required. Managed to speak to DHL who admitted when challenged that the driver had not attended our property but rather had been unable to find it. Asked DHL why the courier had not telephoned for directions stated initially that the delivery driver was not allowed to telephone customers but then stated that drivers were not issued with work mobiles so it was at their discretion that they could use their own mobiles. I emailed Nevisport twice last week after the non-delivery and received a response today!! I also tried to telephone Nevisport on numerous occasions but there was no reply, the number simply rang and rang before finally cutting me off. On Friday last week in desperation, I rang Nevisport HO who took the details and promised to get someone to call me back, but no one ever did. The order was finally delivered 6 days late, no thanks to Nevisport. Quite frankly the whole episode was dreadfully stressful, useless courier service and equally useless customer service support by Nevisport. Frankly, I would have to think long and hard before purchasing from Nevisport again nor would I recommend the company to anyone.”

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Posted 1 year ago

Nevisport is rated 4.7 based on 5,111 reviews