Nevisport Reviews

Name: Nevisport
Rating: 4.66

4.7 Rating 5,147 Reviews

91 %

of reviewers recommend Nevisport

4.7

Based on 5,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered a pair of Oboz firebrand size 8.5 it showed in stock ,,, a few days later I get a text saying order dispatched… then the same day I get a text saying the item is not in stock ? So I go to the web site and it’s showing in stock and lets me add the item to my basket 🧺 ???? As I realised something is wrong I telephoned your always very helpful staff who says it’s not in stock ! I say the web site shows it is ? But your person says A refund is on its way … Two minutes later I go back to your web site and look at the item I ordered again and this time it does show that the item is now marked as out of stock ? Indicating someone has just changed the system This is not ideal but as your staff were available curtious and got things sorted and refunded me without any issues I will be using your store for future purchases ( if you have what I want really in stock).”

Helpful Report

Posted 3 months ago

“Clothing arrived on time and within the defined timescale. As per pricetag for Rab and Mountain Equipment gear, you pay for quality but NevisSport where cheaper than other vendors so good service there.. however... the map also ordered with the above came 10 days after order, 2 days after I actually needed it and now have no need for it as I took a chance and went to hills anyway, got lost, phone battery is dying as I write this review, somewhere in OS map 35 region, it also arrived scuffed and dog eared so not in new pristine condition id expect. Hence only 2 stars and not 5 if it had all arrived within 7 days in good condition!”

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Posted 3 months ago

“Very poor unable to leave poor star rating. Boots had already been worn with tags removed. Asked for discount and told no as they were already discounted!?”

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Posted 4 months ago

“Ridiculous sizing on the website on a pair of trousers which I wanted to return and get a size smaller. This option was not available - merely to return them. Still waiting for the money to go back into my account. Have now bought the right size from another company.”

Helpful Report

Posted 5 months ago

“Ordered a sweater and added a T-shirt to minimise postage charges. T-shirt sent prior to notification that the more expensive item was out of stock. Would've cancelled both if I had known.”

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Posted 5 months ago

“When I recieved package it looked like it had been thrown around box was in a right state.”

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Posted 7 months ago

“Boots arrived quickly and we're a good price. However, very disappointed that Nevisport do not sell women's boots smaller than a size 4.”

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Posted 8 months ago

“Ordered 7/6/24 delivered 19/6/24 happy with jacket but disappointed with customer service and delivery DHL don't think I will use Nevisport again on delivery the package was open”

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Posted 8 months ago

“I received a pair of shoes where the left foot was not the same as the right. When I returned these in good faith I had to pay for the postage. It was on the website, but I wrongly assumed I wouldn’t require to pay for them as it wasn’t my fault ? I did email before explaining why I was returning them and they told me to use the non-prepaid address label. I have been since in contact and I believe a refund is being raised.”

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Posted 9 months ago

“I ordered 10 items, but I was then told that only 7 were available, which caused me a big problem :-(”

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Posted 10 months ago

“Poor service. Ordered a fleece 23/3, advised despatched 26/3 (delivery stated as 3-7 working days). The tracking link continued to state 'tracking not available' but I waited a while in view of Easter in case it was held up and then emailed to chase 8/4 as the item had not arrived. I have not had any sort of reply from customer services. I was about to phone and chase but tried the tracking link again on 10/4 and it then showed the item had just been received by the carrier - it finally arrived 12/4. My conclusion is that it was never sent and it was then actioned following my email; I do understand that mistakes can happen but in the absence or any explanation or apology I won't be using Nevisport again.”

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Posted 11 months ago

“Contacted nevis sport as I had query about my rab gillet. They never called back”

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Posted 11 months ago

“Still haven’t recieved my order”

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Posted 11 months ago

“Ordered Yeti water cup. Took ages to arrive then arrived with a mark on the side of it.”

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Posted 1 year ago

“Haven't heard back from them. Bottle is damaged when received. Hoping to get a new one.”

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Posted 1 year ago

“I used Nevisport because their price was good, however the service is not that great. 5 days after I had purchased the item I still hadn’t received a dispatch notice. I phoned them and they said they didn’t have them in stock so they would have to come from a different supplier. About 10 mins after I put the phone down I got a dispatch notice. I feel like if I hadn’t have rang, they still wouldn’t have been dispatched. The item I was buying was a gift so I had put in my office address as the delivery address, however for some reason it was delivered to my billing address. The invoice inside the package even had the delivery address as my office. I emailed them about a week ago and still no one has come back to me about it.”

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Posted 1 year ago

“Fantastic product but not sure why it should take 10 working days to dispatch.”

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Posted 1 year ago

“Still awaiting 1 of my 3 items and got 2 of 1 of them so have the pain of returning that now as well as still awaiting Berghaus Men's Prism Guide InterActive Jacket JUNGLE JEWEL JET BLACK L SKU: MAFLFLZZ0750_J3J_00L its a shame as it is a great company with lovely staff just issues with the online ordering system”

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Posted 1 year ago

“I have a pair of sawtooth midi, similar to men’s in size 6, which are sturdy with good support. I have now bought a pair of OBOZ WOMENS KATABATIC MID WATERPROOF WALKING BOOT MINERAL 6 and was unpleasantly surprised by the quality of the materials. The top is cheap thin material and the nose of the shoe has little in the way of protection. I would like Oboz to make men’s and women’s hiking boots of same material as. There is also little support despite them being midi.”

Helpful Report

Posted 1 year ago

“I ordered a pair of boots online. There was no confirmation of the order sent and no email recipt at the point of sale. I then re ordered via a different payment option (PayPal) rather than debit card. A few hours later l got confirmation of 2 pairs of boots ordered. I called first thing the following morning to speak to customer service. No answer! I continued to call all day but no answer! I have now been charged for 2 pairs of boots. Very frustrating”

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Posted 1 year ago

Nevisport is rated 4.7 based on 5,147 reviews