Nevisport Reviews

Name: Nevisport
Rating: 4.66

4.7 Rating 5,147 Reviews

91 %

of reviewers recommend Nevisport

4.7

Based on 5,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Nevisport:

Born in the Scottish Mountains in 1970, Nevisport is your one stop shop for everything you need to set off on an adventure in the great outdoors.
Shop products for:
● Walking
● Camping
● Skiing
● Climbing
● Watersports
Find us on social @nevisport & #mynevisport

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Nevisport 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered a pair of running tights. They arrived looking used and not in the manufacturer's packaging but I was relying on this shipment so had to use them. The order was late shipping and there was no communications so I was rather anxious. All in all a very dismal performance and I shall not use Nevisport again.”

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Posted 1 year ago

“Only received one of the two items ordered, contacted them to report this and have yet to hear a respond other than automated.”

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Posted 1 year ago

“Must have been a busy time of year as there was no communication from them for a week after the order was placed and I was waiting for some delivery news, so I emailed.. they replied saying that some of the order was the order was no longer in stock but the rest had been sent (useless for me) .. I tried to call.. no response... so I emailed asking to chat to see if I could change the order.. another useless e-mail... very disappointed.”

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Posted 1 year ago

“It's not the best service I have had from a outdoors shop”

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Posted 1 year ago

“The site crashed 3 times but still rang through 3 jackets. Only 1 verification Email So I subsequently had to send 2 back , even the one in transit Nuisance going to the post office and cost me £7”

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Posted 1 year ago

“Customer service seems very poor, no reply to emails and not answering the phone after calling 4 times.”

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Posted 1 year ago

“I ordered a jacket online as the price seemed very competitive. Unfortunately when it arrived it was a different style to what was pictured on the website. I tried to call their customer support number several times over a couple of days but it just rang out. I eventually took the item back to my nearest store who arranged for it to be returned and my refund was back with me in a couple of days. On a side note, the store were not overly complimentary of the online service and advised that their online customer service team only consisted of 1 person. Overall I’d say their prices are reasonable but the customer service is poor.”

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Posted 1 year ago

“Gloves received promptly. But faulty with cuff tensioner missing on one glove. 2 emails and multiple unanswered calls later, still no reply. I don't think I should have to pay to return. I hope you will get in touch soon.”

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Posted 1 year ago

“I have not received my order which was a Christmas present. The post man took it back to post office cos I was at work and he didn't leave it. When I went to the post office to pick it up they had not got it. I have had the post office looking for it and it seems to have vanished. They can't find it. So I've paid for something I haven't received. Very very upset about this. I won't be buying off line again”

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Posted 1 year ago

“I've not received my order and I'm very stressed about it . I've emailed to say its showing as delivered but I haven't signed for or received any parcel . Please get in touch . I need time to organise a special gift if this isn't arriving for Xmas.”

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Posted 1 year ago

“Coat was cheaper after the black Friday sale. Very disappointed. However, the wife likes the coat.”

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Posted 1 year ago

“Incorrect order recieved. Return sent back and a swift refund”

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Posted 1 year ago

“Received boots as ordered. All fine. Also ordered a jacket and paid for it. Nevisport th n cancelled the jacket order a few days later without explanation and did not respond to my email query as to why. Very mixed service levels.”

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Posted 1 year ago

“My purchase has been delivered with the security tag still attached. I am having to go into Glasgow to have it removed. Not good.”

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Posted 1 year ago

“I have tried to buy 2 pairs of boots. These were sent quickly but both were really uncomfortable - the Salomon in particular wre dreadful, when compared to the previous model which were always extremely comfortable. It has cost me £15 to send them back. I won't be using Nevisport again.”

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Posted 1 year ago

“Ordered jacket 11 days ago still not delivered by dhl , think you should reconsider them as a delivery option , emailed them twice just get excused that in transit”

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Posted 1 year ago

“Worn a handful of times and they are breaking”

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Posted 1 year ago

“I bought two North Face t-shirts at nearly full price, but when delivered they were very poorly packaged (two loose unpackaged shirts which were just thrown into a bag) and came very creased up. They were going to be given as gifts. I doubt I’ll be purchasing from you again.”

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Posted 1 year ago

“The product was fine but poorly packed; the protective card had been removed and stuffed in the pack, therefore the top of the map case was folded into the packing closure causing the case to be cut with scissors during opening. Also for the postage cost the delivery was slow.”

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Posted 1 year ago

“No issues with Nevisport but major issues with the parcel couriers they use. Would think twice before ordering again if same parcel company used.”

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Posted 1 year ago

Nevisport is rated 4.7 based on 5,147 reviews